The company Cheats with pricing, £15/m paid year then automatically went up 29.50 without discussing. Boiler service Certificate requested and never provided one. When an emergency comes pipe line br... Voir plus
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Wish I could put Zero Stars. Do NOT do business with this company it is a SCAM. Certi UK was Dissolved by Compulsory Strike Off in July 2019. The other trading names (HEC Facilities Ltd & E... Voir plus
Doesn't offer annual payment service, only monthly. So can't get cheaper price by paying annually and peace of mind. Hard to find on Google, maybe Google only interested in large comparison sites. Fou... Voir plus
Awful company took payment for excess at very beginning of December and just into New Years and still no plumber. Had issues during the year also so nothing to do with Christmas. Also waiting for avai... Voir plus
À propos de l'entreprise
Coordonnées de contact
Suite 6, Vincent House, 136 Westgate, WF2 9SR, Wakefield, Royaume-Uni
- 0333 339 0009
- enquiries@certi.uk
- certi.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Avoid
Every good review is about price and ease of set up.
Every negative review is about the service received when you try to claim.
Don’t be fooled by the price. It is easy to undercut the opposition when you don’t actually fulfil the contract.
If you have signed up with this company you have just wasted your money.
Avoid at all cost
I believe you should avoid at all Cost, a bunch of cowboys, do anything to get out of doing work, and they also have some very rude staff, and never have a manager available, I think they are a very small company pretending to be big, pay the extra and get a good company, because it’s false economy.
Very friendly and reasonable price
Very friendly, patient and helpful customer services. Reasonable price.
Terrible experience
They would not come out to fix boiler and then kept taking money after I told them they had effectively broken the contract. In the end I had to cancel my credit card to stop them! Then they kept harassing me with endless emails till I blocked them. I do wonder if people who have given good reviews are simply rating them on price and if they have ever tried to call them out.
Lovely service and good price
TERRIBLE
TERRIBLE. AVOID AT ALL COSTS. THESE ARE A SHAMBLES. They dont even provide the basic level of cover expected and they use any excuse to avoid doing the work. I had cover with them for 2 properties and they never once came to do any work. They just fobbed me off with technicalities as to why they wont cover me. Ridiculous. Pay extra and go with British Gas.
Very good service was given by…
Very good service was given by advisor,very happy with Certi boiler cover,will definitely recommend Certi boiler cover to friends & family..
N.Hussain
Simple to arrange .Good price
Easy to set up and value for money with…
Easy to set up and value for money with no excess.
Great cover and easy to set up
I had spent most of the day comparing cover from various providers and then I stumbled across Certi... Their cover was far more comprehensive than the others I had seen... I had no hesitation about signing up...
Website was clear and easy to negotiate and set-up took less than 5 mins... It was a breeze
Very easy set up
Very easy set up and web site on joining, no review of service yet but reading other reviews it seems to be a good deal with a respectable company.
The service of certi for me very very…useless
The service of certi for me very very BAD this is not helpful I want to be cancelled my boiler Insurnce?
Bad experience with this company
Very easy to use and affordable too?
Doesn't offer annual payment service
Doesn't offer annual payment service, only monthly. So can't get cheaper price by paying annually and peace of mind. Hard to find on Google, maybe Google only interested in large comparison sites. Found by looking around for an hour! Then compared with other similar services. Good on simple boiler cover price of £10 per month, plus no excess limit and annual service as well.Also no limit to callout for repair of boiler, great for boilers over 10 years old,as some won't cover boilers over 7-10 years old.
Not worth it.
Online purchase was straightforward
Have just bought the policy so have not yet needed to use it so I’m not in a position to comment on how good this provider will be in practice. My 4 star rating refers only to the online purchase process which was ok and pretty easy to follow
Trade descriptions have told me certi…
Trade descriptions have told me certi have breached there contract by taking the money and still no engineer after 8 days. I have sent in complaint by recoreded delivery on the advice if trading standards.
Easy signing up with a great deal
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