Chapter Law Avis 

I cannot begin to put into words how amazing Charlotte Bull at Chapter Law is. From instructing through to completion, Charlotte was prompt, professional and always polite. I had a million questions throughout the process and I was never made to feel like it was an issue and nothing was too big an ask. I was dreading the home buying process as a first time buyer but Charlotte made it such an enjoyable experience. There was a slight delay with exchange but Charlotte handed over to Caitlin to ensure no delays for us and, again, the level of service we received was exceptional. Charlotte and Caitlin are massive credits to Chapter Law and we cannot thank them enough for their help and swift processing of our first home purchase. Thank you!

Great feedback for Aamna and Charlotte who dealt with my house purchase. Clear communications and transparency throughout. Also gave regular updates on the process and made sure the deal completed strongly! Would definitely recommend this agency.

The service provided was poor to begin with, staff leaving (3 x different people I had been assigned to and no real movement with the sale of my property. Then Charlotte took over. She was amazing! Very knowledgeable and proactive

Always very helpful to us. Good at replying to our questions and concerns. Many thanks Jane & Bill

Charlotte was very helpful and managed to complete to a tight deadline.

We dealt with a lovely lady named Charlotte. She could not do enough to help us. We felt at ease and could not have wished to have a better person dealing with our purchase. We would not hesitate to use Chapter Law again if needed, as long as it was Charlotte. I cannot praise her highly enough. Well done Charlotte

Absolutely dreadful experience with Chapter Law, we used them only because AP Morgan had recommended them and I wish we hadn't.

All started well, we sent everything that was needed and they asked for more information about a gift, which we provided. They then called and asked for more information on the gift so we organised to get them everything they'd asked for. We then had a other call to say they weren't sure everything they'd asked for would be sufficient. The main man then called my husband saying he's dropping the case as its too complicated for his team.

I called and him, hoping to find a resolution but he was not willing to speak, he kept reiterating his mind was made up, it was too complicated and he wouldn't be taking our case. He also refused to tell me when our deposit would be refunded into our account until I really pushed it with him and he then agreed he would let us know by COP that day (Friday). The arrogance of the man was unbelievable, he said he understood we were upset but he was just as upset losing commission. I had to explain that at 36 weeks pregnant, I think I was more upset with the stress of having to find a new solicitor.

Friday he called my husband back and said we'd have the money by the end of that day, we didn't. I called first thing Monday morning and the lady explained it hadn't even been processed with the admin team.

We found another solicitor quickly, explained the entire situation and they said Chapter Law were overcomplicating the entire thing.

Excellent service good communication, Malcom couldn’t have done anymore to take our sale through to completion without any major problems. Thank you .

My case was managed by Caitlin at Chapter Law who I must say has been the best I've dealt with when it comes to communication and keeping me informed. The case wasn't without it's issues but I found Caitlin to always be on top of things and pro-active with her communications to me. I never had to chase for information. Couldn't recommend more highly! Thanks for all your hard work.

We were really impressed with Charlotte Bull. Her professional attitude and organization helped the sale our our late parents home sail through very easily. We would recommend Ms Bull Of Chapter Law.

We are very pleased with the service provided by Charlotte and her colleagues when selling our property. Professional and friendly service, kept us regularly updated by phone and email and had a knowledgable yet practical approach towards matters that arose. At the end of the sale process we were very satisfied and thought the costs reasonable too. Thank you.

Chapter Law and in particular Charlotte Bull and her assistant were excellent. I asked to Complete within 6wks of my offer being accepted and Charlotte went above and beyond to make it happen. Even though I pushed for a very fast Completion, Charlotte was very diligent in her review of the Title and property information. Charlotte communicated with me on a regular basis and made sure that I understood the terms and conditions. I received either an email or telephone response each time I contacted Charlotte. I would not hesitate to use Chapter Law in the future and I highly recommend Charlotte Bull.

Charlotte went above and beyond to chase down the sale of our house. Would recommend her to all

I had a great experience with you and I would like to thank you for your help and epilepsy Malcolm who has been a great help thanks Kevin Morris.

Caitlin at Chapter Law was amazing. Nothing was too much trouble, always at the end of the phone and responded to emails instantly. Thank you for all your help. Would highly recommend ☆☆☆☆☆

With the help of Charlotte at Chapter Law, I managed to sell my house stress free. She was always available to talk when I had a question and kept me updated every step of the way. Even down to me not knowing how to fill in certain forms, I gave her a call and she talked me though. Nothing was too much of an issue for her. Genuinely fantastic service from her and the whole team.

Was recommend by APMorgan when I sold my property. Very poor communication, didn't call back when said they would, slow response to emails. App still showing "enquires" which was October 22. Had 3 solicitors in the end as 2 left. What was supposed to have been a quick sale, as no chain, it took 5 months to complete. Even had to chase completion statement! Would not recommend.

Chapter Law provided an excellent service for the sale of our property.
Daniel Popescu, in particular worked tirelessly in order to achieve our sale in difficult circumstances.
We cannot praise Daniel’s professionalism and diligence enough.
We would thoroughly recommend Chapter Law and Daniel Popescu in particular.

Dan was amazing, often reassured me and made the process of selling the property a lot easier. Thanks Dan! Definitely recommend Chapter Law. Will be using the services again in the future.

My house sale through chapter and law went smooth and I would be pleased to recommend them. Special thanks to Daniel who kept me informed every step of the way.