These Guys are very hard work to deal with and impossible to contact ,with no phone number and an obscure physical address in the middle of Sandton They have abused my subcription send incorrec... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My honest experience so far with these supplements ✨ I’ve been taking the Charava range for a little while now, and the biggest difference I’ve personally noticed is more energy during the day an... Voir plus
L'entreprise a répondu
YOU GUYS MUST BE ALIENS, I HAVE N-E-V-E-R EXPERIENCE SUCH OUT OF THIS WORLD, FIRST CLASS SERVICE AND TOP NOTCH QUALITY, NO FILLERS OR CRAP ADDED, SAFE FOR KETO PEOPLE AND THE REALY SERIOUS HEALTH F... Voir plus
L'entreprise a répondu
Charava has all of the longevity supplements in one convenient site. GMP certified products. I’ve been using NMN, Resveratrol, Fisetin, CoQ10, Alpha Lipoic Acid and I feel great. I read a longevity bo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Charava South Africa
Écrit par l'entreprise
CHARAVA ♾️
Pronounced: [shah-ray-ver]
Premium Supplements for Longevity and Well-being
Established in the UK in 2021, Charava has been on a mission to empower individuals around the world in their pursuit of longevity, vitality and well-being.
Our carefully curated selection of supplements is crafted with high-quality ingredients and backed by scientific research, promoting not just living longer but living better.
At Charava, we take pride not only in our products but also in the exceptional support we provide to our customers. We believe that wellness is a journey, and our dedicated team is here to assist every step of the way by answering questions, offering guidance, and ensuring a seamless experience. As part of the Infinity Therapeutics Limited group, based in London, we serve a worldwide community with transparency, quality, and a commitment to excellence.Coordonnées de contact
Afrique du Sud
- Sales@charava.co.za
- charava.co.za
4,2
Bien
310 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 56 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast delivery
16 septembre 2024
Réponse de Charava South Africa
Thanks for your feedback, Hilary! I'd be happy to know how I can earn that one more star from you! :)
- Lai
Works perfect for me
Works perfect for me. I am 75 and feel fit. Lost 5 kg. I can eat what I want.
5 septembre 2024
Réponse de Charava South Africa
Yaay! That's good to hear, Myriam! Congratulations on your progress! Let me know how else we can improve, I would love to earn that 5th star from you! :)
- Lai
Réponse de Charava South Africa
Thanks, Chris! Looking forward to serve you again :)
-Lai
Please make tinctures too
Thank you, Charava SA for the wonderful products that promptly arrive as soon as I order them. I was suffering from fatigue but I’m learning to seamlessly regulate my nervous system with a few of Ur well-packaged products and the attention to detail designed in them.
Plz make tinctures for the likes of Lions Mane, Ashwaghanda, NAD, NMN, etc., as it is easier to absorb a liquid under the tongue first thing in the morning, especially when fasting.
The gummies are a hit too and shouldn’t be Out-of-Stock, plz plz plz.
5 septembre 2024
Réponse de Charava South Africa
Thank you! We're happy to hear it's helping your energy, and working really well :) We have good stocks of products at the moment :) We look forward to serve you again!
- Lai
Excellent service
Excellent service. Well packaged items and great products. Thank you.
6 septembre 2024
Réponse de Charava South Africa
Thanks, Elizabeth! We can't wait to serve you again :)
- Lai
Réponse de Charava South Africa
Hi Johan, thank you! Just send us an email if you need help placing the order :)
- Lai
Im still waiting for a tax invoice…
Im still waiting for a tax invoice after asking twice by email I have had no reply
30 août 2024
Réponse de Charava South Africa
Hi Cathy,
I’m really sorry for the inconvenience. I’ve just sent you an email, and I hope you could check it. We've recently hired more team members to assist our customers, so rest assured, all messages will be answered more promptly going forward. Thank you for your patience!
Kind Regards,
Lai
ALL I CAN SAY IS SUPERB EXCELLENT…
ALL I CAN SAY IS SUPERB EXCELLENT PRODUCT EXCELLENT SERVICE EXCELLENT DELIVERY EXCELLENT EXCELLENT EXCELLENT
21 août 2024
Réponse de Charava South Africa
Thanks for your awesome feedback, Ahmed! We appreciate it! We look forward to serving you again 😊
- Lai
Constructive comments on the product.
The product is very good and delivered timeously. The only gripe I have is that it is supposed to last 60 days if taken twice per day (120 uses). It doesnt last that long and only lasts me +- 30 days. I definitely am only having a baby PEA size portion twice p.d. My measurement must be too much compared to measurement?
19 août 2024
Réponse de Charava South Africa
Hi Susan, thank you for the great feedback on our products! About the stick, a level small pea-sized amount of loose powder gives approximately 120 servings. However, if the powder is slightly compacted, it may give you fewer servings since each stick will contain a bit more. I hope this helps, and please feel free to reach out if there’s anything else I can assist you with!
-Lai
I placed my order on the 2nd of August…
I placed my order on the 2nd of August 2024. I received delivery of it on the 5th of August 2024. I am happy with the service and impressed how quick it was for them to deliver.
4 août 2024
Réponse de Charava South Africa
Hi Yonela, thanks for giving us 5 stars and we're glad you received your order immediately. We look forward to serving you again 😊
- Lai
Réponse de Charava South Africa
Great to hear you received it despite the location! Thanks for rating us 5 stars, Natalie, and we look forward to serving you again 😊
- Lai
Réponse de Charava South Africa
Thanks, Isa! We appreciate your review! We look forward to serving you again 😊
- Lai
Great Customer service and 100% Real Shilajit
The customer service was very responsive to my queries regarding the order. The product does what it's supposed to do - 100% real Shilajit, I've never felt more focused, clear minded and energetic even throughout my Intermittent fasting.
28 juillet 2024
Réponse de Charava South Africa
Thanks for your awesome feedback, Gabriel! We're proud to be part of your wellness journey, and let me know how I can earn that 5th star from you! :)
We look forward to serving you again 😊
- Lai
Realistic Feedback
I'm placing my third order with Charava.co.za now. Product quality and service delivery is excellent. What a pleasure doing business with them. Also in retail and I recommend them.
30 juin 2024
Avis spontané
Réponse de Charava South Africa
Thank you for your continued support, Willem! We're grateful to be part of your wellness journey :) We look forward to serving you again 😊
- Lai
i ordered 8 items but 2 of them was…
i ordered 8 items but 2 of them was Wrong items. And your chat never answer, Your business is basically irresponsible. i didn't like you service.
i sent you message when are you going to reply me?
23 juillet 2024
Réponse de Charava South Africa
Dear Amarjargal Chutnai,
Thank you for contacting us about this.
We did respond to your email earlier today (as soon as it came in) and within 15 min of receiving the email, the order with the 2 correct items was dispatched, so it should be with you shortly in the Northern Cape.
Your chat messages were blocked by the system as you used rude and offensive language - so the chat system treats these messages as spam and blocks them from our contact team.
Our apologies for the mixup on your order, we do process thousands of orders per month, so it can happen that the incorrect products get packed and sent by the team - when this happens, we make sure that we resolve it quickly - as we did here.
Should you have any other questions, please do feel free to contact us via email.
Regards,
Charava Customer Support
Réponse de Charava South Africa
Thanks for the review!
This is a miracle!
This is a miracle!
Gives me energy and focus. Helps with anxiety and depression.
3 juillet 2024
Réponse de Charava South Africa
Fantastic to hear this, Nervani
Always efficient and on time.
3 juillet 2024
Réponse de Charava South Africa
Frank, thanks for sharing this.
Keep well
Delivery was prompt
Delivery was prompt. The online ordering was simple and easily completed
1 juillet 2024
Réponse de Charava South Africa
Hi Sid, great to hear you had a good experience!
We try to make it as simple as possible for our customers!
Réponse de Charava South Africa
Hi Emmanuel,
Thanks for reaching out to us, I have looked into this case and have some feedback for you.
The order came in late on Friday, so the collection can only happen on the next business day (Monday).
It was handed to the Courier on Monday.
We have raised a query on this delivery with the service provider to ensure that it doesn't take 4 days again - as we agree - this is too long - we like our customers to receive their orders ASAP :)
We hope to see you back again next month!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.