Charella Gardens Avis 

352
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I recommend! I'm very satisfied with my product (my loropetalum chinense is absolutely stunning) and the delivery person from Charella was very pleasant, professional and they made my day! Than... Voir plus

Noté 5 sur 5 étoiles

Ordering was easy and all our questions were answered so felt confident that we had ordered what we needed. Adam who delivered the plants was really nice and helpful despite the village traffic testi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I recently bought a plant from Charella as a retirement gift for a colleague. I was concerned about ordering online and being sure of what would be sent, so I called up to ask for help. I spoke to Jul... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good choice of plants & shrubs. Was looking for some Pyracantha and ordered three. Arrived promptly, well packaged, in great shape absolutely loaded with orange berries and of a very good height. Extr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Jardinerie

Écrit par l'entreprise

Charella Gardens have a large selection of exotic garden plants, deliverable to your door. Browse our online store and order yours today.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

352 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,6

Tous les avis

(352)

61 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience.

Great experience.. enquired about jasmines as I needed a 5 meter wall covered. I was not sure whether they would have been bushey enough Julie sent photos over and assured me they would be fine. They were delivered promptly… delivery guy also helped. The jasmines themselves were really healthy and good quality. Would definitely recommend.

Thanks again guys

1 juillet 2024
Avis spontané
Noté 1 sur 5 étoiles

The trees look so bad

The trees look so bad, that i regret purchasing them. They dont look like in the advertised picture. They were trimmed at the midfle more then the top. This is incredible

23 juillet 2024
Avis spontané
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Réponse de Charella Gardens

Thank you for taking the time to review Charella. I am sorry you are unhappy. If you contact the Nursery with your order number we will collect the plants and refund monies paid. We do not want unhappy customers.

Noté 5 sur 5 étoiles

Wow what a fantastic company

Wow what a fantastic company, the plants are massive, beautiful quality, and very swift delivery.

22 juillet 2024
Avis spontané
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Réponse de Charella Gardens

Thank you for your order and comments.

Noté 3 sur 5 étoiles

Damaged in transit

Quick and efficient service with quick delivery. Happy with the size and the quality of product however it had been bent out of shape in transit which is disappointing.

18 juillet 2024
Avis spontané
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Réponse de Charella Gardens

Hi, Thank you for the review. We were not aware there was an issue with the delivery. Can you send over photographs to the Nursery so we can have a look for you? Thanks again for the order.

Noté 5 sur 5 étoiles

Return Happy Customer

I have had many orders during lock down and subsequently the quality and value of the plants are always excellent and the communication and service likewise very detailed, I have met the delivery drivers on a couple of times they also are fantastic. Purchasing from Charella Gardens is always such a positive experience.

16 juillet 2024
Avis spontané
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Réponse de Charella Gardens

Thank you for your ongoing support. Your orders are appreciated.

Noté 5 sur 5 étoiles

I rate charella gardens very highly for…

I rate charella gardens very highly for the quality of the products I have bought from them ( frost proof terracotta pots which really are frost proof) and also the care and speed of their delivery service

25 juillet 2024
Avis spontané
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Réponse de Charella Gardens

Thank you for taking the time to post this review. We do appreciate your comments.

Noté 5 sur 5 étoiles

Lovely bamboo just as described

Lovely bamboo just as described. Easy to order and advised when it was being delivered.
Would buy again.

19 juillet 2024
Avis spontané
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Réponse de Charella Gardens

Thank you for taking the time to place a review. It is appreciated.

Noté 5 sur 5 étoiles

I have ordered a few times from…

I have ordered a few times from Charella. The plants are of excellent quality and value for money compared to other online competitors. They are packaged carefully and delivered timely.

13 juillet 2024
Avis spontané
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Réponse de Charella Gardens

Thank you for taking the time to review our company. Your ongoing support is appreciated.

Noté 3 sur 5 étoiles

The customer service part was a 5☆ but…

The customer service part was a 5☆ but unfortunately 2 out of 6 plants have seen better days, a bit yellow with some dyeing branches

15 juillet 2024
Avis spontané
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Réponse de Charella Gardens

Thank you for the review. I was not aware of any issues with the plants. Can you please send over photographs to the Nursery and we can sort this out for you. Thank you.

Noté 5 sur 5 étoiles

Great service

We ordered 4 Taxus bushes on the website, delivery was fast and officiant! Adam the driver was really helpful, had lots of knowledge about the bushes, advised us which compost to use and how to look after them! They look amazing and we are really happy with them! Would definitely recommend the nursery! Thanks Adam

6 juillet 2024
Avis spontané
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Réponse de Charella Gardens

Thank you for taking the time to review Charella. Your order and comments are appreciated.

Noté 5 sur 5 étoiles

Great service and beautiful plants

Great service and beautiful plants. The delivery was on time and the customer service impeccable.

1 juillet 2024
Avis spontané
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Réponse de Charella Gardens

Thank you for taking the time to review Charella. Your comments and order are appreciated.

Noté 5 sur 5 étoiles

Great plants

Great plants, healthy, good size, well packaged, I’m very pleased with my order, will buy again and I’m happy to recommend them.

17 juillet 2024
Avis spontané
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Réponse de Charella Gardens

Thank you for the recommendation, we do appreciate it.

Noté 5 sur 5 étoiles

I’ve bought plants from here before and…

I’ve bought plants from here before and was very pleased with the size and condition of them. I didn’t hesitate to purchase again a Photinia to fill a gap in our hedge. It was sized as expected and bushy. Great value . Would definitely recommend them

17 juillet 2024
Avis spontané
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Réponse de Charella Gardens

Thank you for your ongoing support. We do appreciate your orders.

Noté 5 sur 5 étoiles

Absolutely stunning tree

Absolutely stunning tree, surprised and delighted at how large it was. Really good condition and the driver was friendly and helpful.

12 juillet 2024
Avis spontané
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Réponse de Charella Gardens

Thank you for taking the time to review Charella. We do appreciate it.

Noté 5 sur 5 étoiles

Great products

Product was as described and perfect, the only slight issue was a lack of communication from them between purchase and delivery.
Certainly not worth knocking a star off for as the plants are great.
Thank you

10 juillet 2024
Avis spontané
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Réponse de Charella Gardens

Thank you for the review. My apologies for the lack of communication. I will certainly investigate this.

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