This website came about after a google search , hadn’t heard of them before but needed some new cutlery and they had very good discounts so took a leap of faith and ordered the cutlery. My order arriv... Voir plus
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We had had a good look at a variety of cutlery styles and finishes when we came upon Charingworth’s Fiddle satin finish pieces. At last we had found what we wanted. Beautifully made, with a style that... Voir plus
Ordered cutlery from Mimosa line. Easy and clear ordering process on the website, followed by quite common nowadays issues with 'delivery partner'. Charingworth customer service person I needed to co... Voir plus
The cutlery was as per the picture, very pleased with the quality and called to make an enquiry and they were most helpful. The cutlery arrived next day also. I would highly recommend using this compa... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
From the heart of the Cotswolds, English cutlery brand with an Old-meets-new style. Shop online for Traditional cutlery ranges with a modern design twist.
Coordonnées de contact
STUDIO WILLIAM WELCH LTD UNIT C1 THE BRIDGE BUSINESS CENTRE TIMOTHYS BRIDGE ROAD, CV37 9HW, STRATFORD-UPON-AVON, Royaume-Uni
- 01386800000
- online@charingworth.com
- charingworth.com
4,5
Excellent
27 avis
Aucun historique récent de demande d’avis
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Excellent quality at a very good price
Excellent quality at a very good price, delivered the next day
22 février 2019
Avis spontané
Mimosa cutlery - very nice, delivery process - less so
Ordered cutlery from Mimosa line. Easy and clear ordering process on the website, followed by quite common nowadays issues with 'delivery partner'. Charingworth customer service person I needed to contact re: delivery was OK, but not super helpful or nice.
Product very nice though - minimaly detailed, graceful and well blanced, every item lies comfortably in the palm - both the dinner and the salad/starter sets. We went for the 'mirror' finish - very pleased with selection.
21 février 2019
Avis spontané
Inconsistent approach to pricing…
Inconsistent approach to pricing results in widely varying prices for same items. Happy with items we bought but felt ripped off as bought the same again to expand our set at half the price soon after from an indirect seller.
20 février 2019
Avis spontané
Réponse de Charingworth
Thank you for your feedback, we are glad to hear you are pleased with the cutlery you purchased. Thank you for candid feedback, we understand the frustration you might have felt with the pricing inconsistency. As the Charingworth brand grows, we are working on solidifying our pricing structure, to offer the best possible value for our customers. If you would like any further support or information, please don't hesitate to get in touch. Kind regards, Byron Cloete, Ecommerce Manager
I bought a boxed set of cutlery on a…
I bought a boxed set of cutlery on a visit to London and wanted to expand it. Thanks to you it was no problem and I’m delighted to recommend you.
20 février 2019
Avis spontané
Order never arrived to me
Order never arrived to me, lost in transit, awful investigation and service.
20 février 2019
Avis spontané
Réponse de Charingworth
Thank you for your feedback. We are sorry for the issues you had with receiving your order. When using a Parcel Motel as a delivery address, we cannot guarantee what the third party company will do with the parcel, once it has been delivered to them. We send all parcels via secure, recorded, insured delivery, and we took the investigation as far as we could. If you have any further issues or enquiries please don't hesitate to get in touch, and we can organise a replacement parcel sent directly to your home address. Kind regards, Byron Cloete.
Excellent quality and fast…
Excellent quality and fast international delivery
20 février 2019
Avis spontané
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