absolutely amazing finance company. Never had such prompt replies and staff who understood my needs so well and sourced a fantastic best competitive deal . Emily and Dorian are superb in explaining ev... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Charles and Dean were brilliant in providing me the right finance deal. No questions asked they simply put in the work and secured me my car within 24hrs. Great service from all parties involved. Will... Voir plus
They responded to a form I submitted on-line. Came up with a good offer. Gave me plenty of time to look around and ensure I was happy with the offer. George was easy to deal with. Gave very clear... Voir plus
L'entreprise a répondu
Jack was incredible in finding car finance offers for me in order to fund my dream car. He is extremely knowledgeable, professional and was heavily invested in getting this across the line for me. Onc... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Courtier en finances
- aussi dans
- Courtier automobile
- Service de finances alternatives
- Société de crédit et de prêt automobile
- Société financière non banquière
À propos de Charles & Dean
Écrit par l'entreprise
About Us
At Charles & Dean, we offer finance solutions with a difference. We focus on you, and our knowledgeable specialists arrange bespoke and competitive finance packages suited to your unique circumstances. We pride ourselves in our approachable customer service.We can provide a range of independent finance options to help businesses and individuals thrive, from Asset and Vehicle finance through to Cash Flow finance.
We work collaboratively across all sectors, whatever your need – a specialist piece of equipment, new premises, increase innovation and growth reducing risk – we work to know you, tailoring solutions to enable your plans prosper.
We help individuals fund their dream cars whether it is a high value vintage car, supercar or daily run-around.
Through a network of trusted partnerships, in depth financial and market knowledge, we identify the best financial products and solutions that are right for you and your commercial needs.
Coordonnées de contact
2, The Granary, Copthill Farm Enterprises, PE9 4TD, Stamford, Royaume-Uni
- 01780 763836
- info@charlesanddean.com
- charlesanddean.com
4,9
Excellent
976 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fantastic service
Fantastic service, great communication and the important bit, good terms. Highly competitive. Thank you.
24 septembre 2026
Réponse de Charles & Dean
We love hearing this Neil! It’s great to know that both the communication and the terms hit the mark. Finding a competitive solution while keeping everything clear and straightforward is always the goal. Thank you for putting your trust in Charles & Dean!
Really helpful and friendly
Really helpful and friendly, go above and beyond to find the right deal. Would recommend to everyone.
23 septembre 2026
Réponse de Charles & Dean
Thank you so much for the lovely review! We’re really pleased to hear you had such a positive experience with the team. Going above and beyond to find the right deal for our customers is exactly what we aim for, so it’s great to hear this reflected in your experience. We really appreciate the recommendation! 😊
Wouldn’t use again terrible experience
Wouldn’t use again, they sorted me a high end car, I reported to them within 7 days the car was leaking from the room, I was wet through, I reported the window wouldn’t stay up, they said to take it back so I did. The garage had the car for a few months. I had it back again still leaking and more faults. They had the car back again for a year. I have done nothing but complain all the way and asked for my money back. The car now needs a new engine at £36k. Charles and dean don’t want to know. They didn’t help me, as soon as they had my money I got fobbed off. I reported it straight away and they should have helped me get my money back. I waited and waited for a response, for help, for a call. Nothing. Wouldn’t use again and don’t recommend very sad and a lot of money out of pocket
16 septembre 2026
Avis spontané
Perfect service
Excellent service throughout from Nicola. Friendly, helpful and knowledgeable with motor industry insight.
Swift and informative messaging, rapid illustrations and a supportive but never pressurised approach. Best service I've ever had in the sector.
Rates far better than those through dealer network.
Whole process was smooth, painless and efficient. I recommend them unreservedly.
1 septembre 2026
Avis spontané
Réponse de Charles & Dean
Thank you, Simon, for your great feedback. We’re really pleased to hear that Nicola’s knowledge and friendly approach made such a positive impression. It’s important to us that our customers feel informed and comfortable throughout the process, without ever feeling under pressure. We’ll be sure to share your kind words with Nicola, and we really appreciate your recommendation.
Jack was very helpful and patient while…
Jack was very helpful and patient while I chose the right vehicle, he very quickly give me options and came back with monthly payments on each of the cars and didn’t push me to make any decisions…
Very pleased the way it went and happy to recommend…
28 août 2026
Réponse de Charles & Dean
Thank you for leaving such a positive review Dave. We’re delighted to hear that Jack made the process straightforward and gave you the time and flexibility to find a vehicle that suited you. We’ll be sure to pass your kind comments on to him. We really appreciate your recommendation and hope you enjoy your new vehicle!
Fantastic friendly service, competitive rates and speedy process.
I would thoroughly recommend Charles & Dean, fantastic, friendly one to one service, the whole process happened really quickly and the rates were so much better than those offered by the garage for my car finance.
I’m usually quite wary about using a company I haven’t heard of before but I’m so glad we did.
Special thanks to Oliver and Olivia, we will definitely use Charles & Dean again.
8 septembre 2026
Avis spontané
Réponse de Charles & Dean
Thank you so much for taking the time to share such a lovely review. We’re delighted to hear that you felt well looked after throughout and that we were able to secure a deal that worked so well for you.
It’s especially pleasing to know that Oliver and Olivia made such a positive impression. We’ll be sure to pass your kind words on to them.
Thank you again for choosing Charles & Dean and for putting your trust in us. We really appreciate your support and look forward to helping you again in the future. Enjoy your Kuga!
Outstanding customer service
Outstanding customer service, all questions answered. Great team!
27 août 2026
Réponse de Charles & Dean
Thank you for your wonderful feedback Martin! We’re so pleased to hear that our team was able to make everything clear and provide the support you needed throughout.
We really appreciate you choosing Charles & Dean and taking the time to leave us such a great review. We hope to work with you again in the future!
Great if let down by slow underwriters
30 août 2026
Avis spontané
Réponse de Charles & Dean
Thank you for the 5 stars Matt! We’re delighted we could provide a service that met your expectations and really appreciate you choosing Charles & Dean.
The communication was excellent
The communication was excellent, and the process was so quick.
27 août 2026
Réponse de Charles & Dean
Thank you for the great feedback Will! We’re delighted we could help secure the right finance for your business and make the process straightforward. We really appreciate your support.
Truely wowed!
I very rarely leave reviews due to my busy lifestyle of running a business, working a full time job and raising a little boy but I genuinely feel the need to share what an excellent service Olivia and the team gave me. The initial quotes for my new car were sent over very quickly and they helped me through everything step by step. Nothing was too much work for them and they made the experience seamless, easy and pleasant. I will 100% be returning in the future and also recommending any friends/family.
24 août 2026
Avis spontané
Réponse de Charles & Dean
Thank you so much for taking the time to leave such a thoughtful review. We're delighted Olivia and the team made everything so straightforward and enjoyable, especially with how busy you are. Your recommendation and plans to return mean a great deal to us, and we look forward to helping you again in the future. Enjoy the Supra!
I’ve used Charles & Dean on a couple of…
I’ve used Charles & Dean on a couple of occasions, Tim has been absolutely fantastic in finding us the correct finance.
I never felt pushed into anything and he was straight up front all the way, he answered any of my questions (there was plenty of them) as honest as he could.
I look forward to working with them in the future.
Thanks again Tim and I’d highly recommend Charles & Dean.
24 août 2026
Avis spontané
Réponse de Charles & Dean
Thank you for your fantastic review and for choosing Charles & Dean again. We're delighted Tim was able to find the right finance solution for you and make the process clear and straightforward throughout. We really appreciate your recommendation and look forward to working with you again in the future.
Excellent service from Dorian .
21 août 2026
Réponse de Charles & Dean
Thank you for your kind review! We're delighted you had such a positive experience and really appreciate you taking the time to share your feedback.
Went above and beyond!
This is the second time I’ve used Charles and Dean, and once again the process was seamless from start to finish. Alex and Chloe went above and beyond to get the deal turned around quickly, keeping me updated at every stage and made the whole process straightforward and efficient.
I will be using them again and would definitely recommend their services.
20 août 2026
Réponse de Charles & Dean
Thank you for choosing Charles & Dean again! We're delighted Alex and Chloe helped get everything arranged quickly and kept the process running smoothly. Your recommendation and continued custom mean a lot to us, and we look forward to helping you again in the future.
Great service
Great service, quick and easy. Pay out was within 24hrs of the paperwork being signed. Felix and Gracie were as efficient and organised as usual.
19 août 2026
Réponse de Charles & Dean
Thank you for your great review! We're pleased everything was completed so promptly and that Felix and Gracie once again made the process straightforward. We really appreciate your continued trust in us. Enjoy the GT3!
Will Clark, Gracie Davidson and Felix Rouch
I would like to give a special mention to Will Clark, Gracie Davidson, and Felix Rouch. All three have been incredibly nice, helpful, and professional throughout the whole process. They were always friendly, patient, and willing to help whenever I had any questions.
I really appreciate the excellent customer service from all three of them. Thank you, Will, Gracie, and Felix, for making the whole experience so positive. Highly recommended!
19 août 2026
Réponse de Charles & Dean
Thank you for such a lovely review and recommendation! We're delighted Will, Gracie and Felix made the experience such a positive one. We'll be sure to pass on your kind words to them all, and we really appreciate you taking the time to share your feedback.
3rd time of using Charles and Dean, speaks volumes!
3rd time of using you, that should tell a story!
The team were great acted quickly got everything in place forms sent out and returned, slight hiccup, but we still got to drawdown on time so our new Wheelchair accessible vehicle can be delivered Monday so we can carry on taking the people of Swale out and about when they’re confined to a wheelchair. A much needed service that just isn’t supplied by taxi services locally!
14 août 2026
Réponse de Charles & Dean
Thank you for choosing us for the third time! We're delighted we could get everything arranged in time and help keep such an important service moving. It's fantastic to hear the new vehicle will allow you to continue making a real difference to people in your local community. We really appreciate your continued trust and look forward to helping you again.
Ever helpful
Ever helpful, always offering a wide variety of options and solutions to help me manage my business finances better.
15 août 2026
Réponse de Charles & Dean
Thank you for your kind review! We're delighted our team continues to provide a range of solutions to suit your business needs. We really appreciate your continued trust and look forward to working with you again in the future.
Seamless and quick process
The team I worked with were so helpful, clear and concise with everything.
7 août 2026
Réponse de Charles & Dean
Thank you for your lovely review! We're delighted you found everything easy to understand and that our team made the experience a positive one. We really appreciate you taking the time to share your feedback.
Excellent service
Excellent service. Quick, very communicative - thanks Cameron, Jack and Emily - highly recommend!
14 août 2026
Réponse de Charles & Dean
Thank you for your fantastic review and recommendation! We're delighted Cameron, Jack and Emily made the process so quick and straightforward. We'll be sure to pass on your kind words to the team.
Réponse de Charles & Dean
Thanks for this wonderful 5 star review, we really appreciate it!
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.