Charter Travel Avis 

We booked our Florida trip through Charter Travel and the whole experience was excellent from start to finish.

Luke looked after everything for us. There were eight of us travelling — two families — and he made the whole process really straightforward. We spent the first week doing Disney and the second week at Universal. Luke helped us choose All-Star Movies for the Disney week and Sapphire Falls for Universal, which worked perfectly for what we wanted to do.

What really stood out was how responsive Charter were. Even on Sunday evenings we’d get quick replies if we had questions, which made planning a big trip like this much easier.

The pricing was also very competitive and Luke gave us loads of different hotel options across various price brackets so we could properly compare and decide what suited us best.

He also gave us great advice on things to do while we were there, including ideas that we didn’t even book through Charter. One of the best tips was watching the fireworks from the boats at Epcot and Magic Kingdom. We ended up booking the Epcot one and it was absolutely brilliant — definitely one of the highlights of the trip.

We had an amazing time and honestly couldn’t have asked for more from Charter Travel. I’d highly recommend them and would definitely use them again for future trips.

— Ross

Everything i booked for Florida was amazing, this company really delivers in everything and they made my hokiday seamless. The addition of the airport transfers was amazing and it reallytook the pressure off getting to the airport on time.
Sean, luke, Leah and jack were all fantastic in helping this 3 week trip be a success.
My only small negative, but definitely not a deterrent for booking again is that there isnt anyway to log into a booking to view balances etc but other than that i have no complaints at all.

Fantastic ! First time using Charter Travel and I was so impressed with the service. Peter was so helpful and knowledgeable. Thank-you for the incredible customer care. The options of hotels and flights for the trip to New York were great. The trip was booked with ease and I will certainly by recommending to others.

I decided to book my holiday to Sri Lanka with Charter Travel having looked into their reviews. As a solo female traveller I wanted to ensure I had a tour guide and that I was able to experience some of the well known and also remote areas of Sri Lanka safely. I was impressed with how Gerard adapted the holiday for me for 21 days away ensuring the hotels met my expectations and that I felt comfortable with the itinerary before booking. Paying the deposit by credit card also gave me reassurances.

I can’t wait to finally fly out and then write a review in my return as the company so far has been amazing.

This is my second time using charter travel for a Florida trip. The booking process is easy and hassle free. The vouchering process for everything we booked is so simple. They have such great knowledge on the destination and were able to provide recommendations! We had Leah this time and she was fabulous. Previously I have worked with Sean and again such amazing service. highly recommend!

We used Charter Travel for our honeymoon to SriLanka and The Maldives. They organised everything perfectly and we had a great time. Top notch hotels, suberb guide / driver, it felt like a VIP experience. We will be using them again for sure.

Have been using Charter Travel for over 15years now . Absolutely best price passed onto customer . Service provided is first class and I feel they always go above and beyond. Would definitely recommend Charter Travel . All the travel consultants I have dealt with are so knowledgeable and often recommend a change to your request , they work hard to give you the holiday you want and within budget .

Jason was amazing and really helpful when we needed a last minute change to our holiday. Jason immediately started looking in to other options for us and found us a dream hotel. We will definitely use charter travel again.

We had a great experience with Leah when booking our trip with chart to travel. We went back-and-forth with different dates, different itineraries, and she was very patient and professional throughout. We are really looking forward to our trip to Florida in May.

Fantastic booking experience with Andy at Charter Travel! Outstanding communication at all times and attention to details. Extremely happy and no stress at all booking our whole Orlando experience. Thank you Andy again!
Regards,

Caroline Fowler

We have just returned from a fantastic holiday trip, including a tour of Sri Lanka, followed by a lovely relaxing time in The Maldives.
Everything was taken care of by Gérard at Charter Travel. Nothing was too much trouble for him when we were discussing what we wanted from the Sri Lankan tour. We listened to his advice and worked out exactly what we wanted to see and experience. Gérard then worked a price out, which was very competitive, compared to other travel companies we were getting quotes from.
We were a group of 2 couples and had a private driver /guide for the week in Sri Lanka. His name was Devaka and we all got on very well with him. He was a very professional and polite man with a great knowledge of the sights we went to. In our opinion he went above and beyond what we were expecting.
We felt like friends by the time we left him at the airport to continue onto The Maldives. All the hotels were of a good standard and food also plentiful and a wide variety, catering for all.
The trip to the Maldives included a 30 minute speedboat ride, which was superb. Our destination was Thulhagiri Island resort & spa.
This was our 1st visit to The Maldives and it won't be the last.
From the moment we arrived to the time we left we were treated so well, we could not complain about anything. The snorkeling on the reef was very good. The staff were very attentive and polite, and friendly, especially the dining staff and the bar staff.

I have used charter travel and Linda for the past 8 years and they have been fantastic. The last holiday we planned with Linda was a road trip across Canada, starting in Vancouver then going to a ranch, then on through the Rockies and ending up in Calgary for the stampede and it was amazing.
Linda has always been fantastic. She always books amazing hotels and she has so much knowledge about things its a pleasure to plan and book our holidays with her.
I wouldn't use anyone else to help us plan and book the amazing holidays we have done with Charter Travel and especially with Linda.

I called to enquire about a holiday to Hawaii with a few days stop over in LA. A woman called Linda who I spoke to on the phone was very rude and patronising. When I said my mum and I wanted to stay in LA for a few days before going on to Hawaii. She was so rude and obnoxious by saying ‘why do you want to go and stay there’? ‘Who wants to go to LA’? ‘LA is only for young people’. I was so taken back by what she said. Why would an agent say that to a customer for whatever reason? Very strange, considering this travel agent only concentrates going to America. She obviously didn’t care about getting her commission. Even so, you do not talk to a customer like that even if you dislike that particular place (LA) which she obviously does. To top it all off, she hung up the phone on me. Absolutely shocking behaviour, she should not be working for this company if she doesn’t want to do the job. Very unprofessional and unacceptable. I do not recommend this travel agent, avoid at all cost!!!

There is a good reason this company scores 4.9 - Still don't know how we came across the Charter Travel website but oh so glad we did!

We had already spoken to several travel agents who unfortunately seemed very disinterested in what we were looking for and some even made it seem like a chore. Then we rang Charter and got to speak to Peter. What a difference - we explained it was a special occasion (partners 60th) and we wanted it to be special. Having already chosen Cancun via Vegas Peter listened to what we thought we wanted then he gave us several options and changed things as we requested, usually at his suggestion. Really should leave it to the experts!

Peter found us the best deal out of everyone we had spoken to and nothing was too much bother. He explained he had been at Charter some 20 years I think and it is easy to see why. Peter even works from late in the day through to last at night so that he is easy to get hold of when we all usually want to speak to someone on an evening. He is such an asset to Charter Travel.

Linda at Charter Travel has looked after us for over five years, and the service has always been outstanding. She consistently finds amazing places to stay and always works within our budget. Reliable, knowledgeable, and a pleasure to deal with — highly recommended.

Leah was fantastic to work with while planning our Orlando Disney holiday for 2027. She went through multiple quotes with me and adapted each one until she found a great price that matched another company’s offer. Throughout the process she was extremely professional, helpful, and patient. I’ve already recommended her to my friends and wouldn’t hesitate to book with her again.

3rd time using Charter Travel and as per the previous experiences the service this time was second to none. Richard found us a few options to choose from, always suggesting alternatives to help keep the price as low as possible for what we were looking for. Incredible service!!

What a fabulous service by Peter at Charter Travel. He ensured we got a great price. Kept us in the loop at all times and answered my numerous questions with patience and humour.
We have booked with charter previously and always receive top class service. I can't recommend enough

Hassle free booking process and Richard was very helpful. This will be our third booking in 18mnths with Charter Travel. Excellent.

Simon was fantastic,he went above and beyond to get us what we needed for our family Disney villa holiday.
Would definitely recommend Charter Travel.