Appalling customer service and excessively late delivery
Frankly, they don't even deserve 1 star. DO NOT USE THIS COMPANY. Ordered items which took a ridiculous amount of time to arrive (too late for Christmas presents for which they were ordered - arrived in January) - sat at a depot in Cambridge (UK) for 12 days, following the two weeks at the shipping centre in US. Finally they have agreed to a partial refund of £9, however they now claim that there is a problem repaying this, and have stopped answering my emails. Totally appalling customer service. They appear to advertise heavily on Facebook - avoid at all costs!








