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Lisez les avis des autres

Noté 4 sur 5 étoiles

Item I ordered ended up not being in stock, which was disappointing, but customer service was good at getting my refund.

Noté 5 sur 5 étoiles

My first purchase with them turned out to be a terrific experience. I was kept updated throughout shipping. Delivery faster than I think and when the watch arrived it matched the photos and descriptio... Voir plus

Noté 5 sur 5 étoiles

At first, I was worried if the site was real, but after I placed an order as gift for my friend, Caroline from customer service contacted me right away to confirm the gift message I'd left. She said t... Voir plus

Noté 5 sur 5 étoiles

Beautiful watch, great value, and excellent service! The watch metal band feels delicate and comfortable. I love it so much! It came with an adjustment tool, which was super helpful.

À propos de l'entreprise

  1. Horlogerie

Écrit par l'entreprise

ChicFaith – Your go-to boutique for chic, French-inspired women’s watches at an affordable price. Our collection captures the timeless elegance of Parisian fashion, blending sophistication with effortless style. Each piece is thoughtfully designed to add a touch of grace and confidence to your everyday look.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

30 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

The kindest seller I've ever met

Rachel was a pleasure to communicate with and answered all my questions. She sent a little watch link removal tool and it came in handy because I had to remove a few links since I have small wrists. There are also Christmas tree hair clip, jewelry bag and even a handwrite greeting card!! I’m so surprised they can offer me so many goodies in such a reasonable price.

8 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Item received quickly and packaged…

Item received quickly and packaged well. Item included jewelry bag and was secured in a sturdy box. Listing description was also accurate. Greatly appreciated that watch was well protected and in working condition.

2 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Still have not received !!!!!!

Still have not received !!!!!!! How can I review anything ? Shipping ? Terrible !!! Customer service sucks !

4 décembre 2025
Logo de Chicfaith

Réponse : Chicfaith

Hi Tamme,

Thank you for your feedback — we’re truly sorry for the frustration, and we completely understand how disappointing it can feel to be waiting for an order. We would like to clarify the timeline of your order to address your concerns:

1. Shipping & Handling: Our standard processing time is 2–3 business days. You placed your order on Dec 5, and we shipped it out by Dec 8, strictly within our promised timeframe.

2. Delivery Timeline: Our estimated shipping time to the US is 7–14 business days. As of today, Dec 22, it has been 11 business days since your package was shipped. Your order is moving precisely within our standard window, which is quite efficient considering the heavy peak of the holiday season.

3. Current Status: Your package is already with USPS and is scheduled for delivery within this week. We've sent the tracking number via email. Despite the holiday logistics pressure, the carrier is moving your package as quickly as possible.

4. Customer Service: We strive to provide excellent support. When you inquired about your tracking number on Dec 8, our team responded within 6 hours. We haven't received any further messages from you since then; otherwise, we would have been more than happy to provide you with this update sooner.

As a small business, we take every review seriously and hope to improve according to your advice.

We are monitoring your package closely and will keep following up until you receive your package. If you have any further questions, please reach out to us. We always aim to respond quickly and ensure our customers are taken care of.

Wishing you a Merry Christmas and happy holidays!
Best regards,
Caroline

Noté 5 sur 5 étoiles

My order arrived safely and fast

My order arrived safely and fast. The packaging was lovely and the watch feel sluxurious. I've been wearing it every day to work and it goes with every outfit. Great quality for such an affordable price.

20 novembre 2025
Noté 5 sur 5 étoiles

At first..

At first, I was worried if the site was real, but after I placed an order as gift for my friend, Caroline from customer service contacted me right away to confirm the gift message I'd left. She said they would make it pretty and they really did! The watch came safe, elegan, and perfectly packed.

16 novembre 2025
Noté 5 sur 5 étoiles

I'm very happy with my purchase!

Beautiful watch, great value, and excellent service! The watch metal band feels delicate and comfortable. I love it so much! It came with an adjustment tool, which was super helpful.

9 novembre 2025
Noté 5 sur 5 étoiles

My first purchase with them turned out…

My first purchase with them turned out to be a terrific experience. I was kept updated throughout shipping. Delivery faster than I think and when the watch arrived it matched the photos and description perfectly. The personal touches, a sweet note in the package, truly make my day. The entire process gave me a lot of good surprise.

24 octobre 2025
Noté 5 sur 5 étoiles

The watch looks beautiful!

The watch looks like the picture, I was worried because I normally order off of more mainstream sites, but I appreciate the quality of the product as well as the care that went into the packaging!

25 août 2025
Noté 5 sur 5 étoiles

Absolutely love my watch

Absolutely love my watch. The green jade stone band is shining under the sun. Very pleased with the customer service and the quality of the watch. :)

3 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Easy purchase

Easy purchase. Great prices. Fast shipping. Arrived packaged properly in perfect condition as expected.

2 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

The watch is dainty and elegant

The watch is dainty and elegant. But what made it unforgettable was the extra care. I found a small surprise gift in the box and a handwritten card thanking me for my order. The delivery took about 10 days, which was perfectly reasonable. Everything about this order felt warm and genuine.

29 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

From the moment I placed my order

From the moment I placed my order, I felt taken care of. They sent me updates every step of the way and my watch arrived perfectly packaged. There are also sweet goodies and handwritten card.

23 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

This is my second purchase and I'm just…

This is my second purchase and I'm just as impressed as the first time. The craftsmanship on these dainty watches is seriously underrated. I wore mine to a wedding last weekend and got so many compliments.

21 mai 2025
Avis spontané
Logo de Chicfaith

Réponse : Chicfaith

Thank you so much for your kind words! It's our pleasure to serve you the second time!

Your support keeps us going, and we can’t wait to serve you again soon! If you ever need anything or have any questions, we’re always here to help.

Wishing you joy and smiles every time you wear your new watch!

With gratitude,
ChicFaith Team

Noté 5 sur 5 étoiles

Great experience

Great experience! I love my new watches!
The seller is super kind and always answer very quickly!

21 avril 2025
Avis spontané
Logo de Chicfaith

Réponse : Chicfaith

Thank you so much for your kind words! 💛

It means the world to our small team to know that you’re happy with your purchase and experience. We put a lot of heart into every order, and it’s so rewarding to know it reached you with the care we intended.

Wishing you joy and smiles every time you wear your new watch!

With gratitude,
ChicFaith Team

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