ChikuCab Avis 

Extremely disappointing and unprofessional service

This company was extremely disappointing from start to finish. We paid the deposit as requested, with the clear agreement that the remaining balance would be paid to the driver upon arrival at the airport, after taking us to another destination and stopping for lunch.

The driver arrived 40 minutes late, and despite the company providing us with a specific vehicle registration number, the driver turned up in a completely different car. When I contacted the company to clarify this, I was told they would check and get back to me, but they never did.

A few minutes into the journey, the driver stopped to get fuel and then asked us to pay for it. While we were still in the car, the company sent us revised booking conditions, stating that payment was now required in stages: 50% after pickup, 25% mid-journey, and the full remaining balance before departure. This was completely different from the original agreement.

At this point, we no longer felt confident or comfortable continuing with the journey. We therefore made the decision to get out of the car, as we had lost trust in both the driver and the company and were concerned that the agreed destinations and arrangements would not be honoured.

Overall, this was a very poorly managed and unprofessional experience. The communication was inadequate, the agreed terms were changed during the journey, and the service did not match what we had originally booked and paid for. I would not recommend this company.

Worst cab booking experience I’ve had.

I paid an advance of ₹450 to Chiku Cab Service, but no cab was arranged at the scheduled time. After taking my money, the company stopped responding to my calls and messages, and my refund is still pending.

This level of customer service is completely unacceptable. Taking advance payments without providing the promised service and then ignoring customers destroys trust. I strongly advise people to think twice before paying any advance to this company.

Unless my refund is processed immediately, I will continue to pursue the matter through the appropriate consumer grievance channels and share my experience to help others make informed decisions.

Fraudulent hidden charges.
Driver took extra money stating for his stay and for state permit
From Bangalore to Kerela
I was not informed about this hidden charges. It's a big scam , don't choose Chiku Cab

Chiku cab's service is of 3rd class, please do not use it, these people cheat with the customers. I booked a 12-seater tempo for Haridwar to Manali trip 15 days before departure for Rs 32000, but on the day, I was to go, 4-5 hours before departure they told me that it was not for Rs 32000 but for Rs 48000. Now what could I have done if I had to go. I confirmed but the tempo which I booked later said that it was in breakdown. They sent a third-class vehicle whose AC was not even working. I am suggesting you please do not use Chiku cab. You should book it from local traveler.

Ye bahut hi kharb company hai froud company, customer employee se vendor tak ka pisha kha ke baithi hai mostly inko scamer kaha jaye to bhi kam hai ye noida se bhi froud kar ke waha se bhage kai vendor ka pisha roke hai review ke name pe fake vedio update karte hai ye hi inka propaganda hai .
Aishi cab company bhiskar kare
( chikucab, Tripathi Travel, Taxi yatri) Ye sab inhi log ki company most propaganda ye hai customer ko luto miss behaviour karo logon ka payment Roko yahi ki company policy hai.

One of the worst experience which is ever had. I Booked a 6 seater cab before a day but I didn't receive driver or cab details till booking time even I tried to call them many times but they didn't give proper response I paid advance amount 447rs till now I didn't get refund from them I asked to refund my amount they told me to raise email. I'm waiting for more than two days.till now didn't receive my refund

Hi I'm laxmi and I'm solo traveler I booked my cab from lucknow to kanpur from chiku cab service. I had a great experience from chiku cab. whenever I go out side I definitely book cab from naresh sharma from chiku cab lucknow

Great service, very punctual and professional drivers, our Cx very happy with the trip thank you very much…

I'm Azmi and I'm solo traveler I booked my cab from to Lucknow to kanpur from chiku cab service. I had a very good experience from chiku cab service whenever I want to go outside i definitely book cab from Naresh Sharma from chiku cab lucknow...❤️

Excellent service from chikucab we booked cab from Naresh Sharma from Lucknow to ayodhya for my family trip. Their charges are low from market.
Driver was professional. He came on time for pickup and timely drop. I hope to travel again.
And thankyou we recommend chikucab to all.

I am sanjana I was a solo traveler .I booked cab from lucknow to Banaras from chiku cab service they gave a genuine price to me and book the cab for me the driver Rohit was very helpful to me they came on time to pick me the services are very good and I really , when ever I need to travel I book a cab from naresh Sharma from chiku cab lucknow

superb service

Had a great experience with Chiku Cab Services. The service was up to the mark, the driver arrived on time and was very professional throughout the journey. Reached the destination safely and comfortably. The whole process was smooth, safe, and easy. Highly recommended for hassle-free travel location

Very poor service. They don't care about customer

My experience with Chiku Cabs for a family trip from Surat to Trimbakeshwar and Grishneshwar in a Tempo Traveller was extremely disappointing and stressful.

At the time of booking, everything seemed very promising. The executive was responsive, polite, and quick to reply. This gave me confidence that I was dealing with a professional travel service. However, the entire experience changed completely once I paid the advance amount.

At the time of confirmation, I was sent a quotation along with photographs, a video of the vehicle, and driver details. But when it was actually time for pickup, the Tempo Traveller did not arrive on time. Even after 30 minutes had passed, they suddenly changed both the driver and the vehicle. The vehicle finally arrived more than an hour late, and it was not the same one that had been shown during booking. The driver was also different from the one whose details had been shared.

What made the situation worse was that the Chiku Cabs operator kept lying continuously during that delay, repeatedly saying that the vehicle would arrive in “5 minutes,” when in reality it was still far away. This was highly unprofessional and very frustrating, especially when traveling with family.

When the vehicle finally arrived, it was in very poor condition. It was old, worn out, and clearly not maintained properly. This was nowhere close to what had been promised to us at the time of booking.

The problems did not stop there. During the trip, I discovered that the Gujarat-to-Maharashtra state tax charges were actually Rs. 2,700, but I was charged Rs. 4,000. On top of that, the vehicle did not even have the proper permit to enter Maharashtra, and I had to bear the cost of arranging that as well.

Even more shocking, at one point I had to pay money to deal with a police issue because the driver was not properly dressed in uniform. I also found out that the driver’s license was for trucks, not for a passenger vehicle like a Tempo Traveller. Sending a truck driver to drive a passenger vehicle for a family trip is a serious safety concern and completely unacceptable.

There were multiple occasions during the journey where the vehicle papers were incomplete, and because of that, I had to make payments during the ride. This caused unnecessary stress and embarrassment throughout what was supposed to be a peaceful family trip.

While returning, the trouble continued. At multiple toll plazas, their FASTag did not have sufficient balance, which forced us to wait for 5 to 10 minutes at nearly two toll booths. This again reflects poor planning and careless service.

Overall, this was a very bad experience and it negatively affected our entire family trip. Chiku Cabs appeared professional only until they received the booking amount. After that, it felt like the booking was simply handed over to an irresponsible vendor who did not care about customer experience, comfort, safety, or honesty, and only cared about money.

I would not recommend Chiku Cabs to anyone for family travel. Based on my experience, they make promises during booking but fail badly when it comes to actual service delivery.

Worst travel service experience ever. They promised a luxury traveller, charged advance, and then sent a cheap, poor-quality bus instead. This is completely misleading and dishonest. On top of that, their team was rude, unresponsive, and refused to handle the complaint properly. We stopped using their traveller for the rest of the trip because the vehicle quality was unacceptable, but they still refused to refund the amount. Taking advance money, failing to provide the promised service, and then behaving badly with customers is unacceptable. Please be careful before booking with them.

Not providing cars as per contract - poor and unprofessional service - refund of advance amount

Mar 7, 2026, 10:41 AM (7 days ago)
to support

I had booked two Sedan Premium cars for a trip starting at 9.00 am on 07 03 2026 and stopping at Mandarmani, Bhubaneshwar and Puri and return to Kolkata on 10 03 2026. The company promptly asked for payment of advance which was paid on 06 03 2026. However, no car has been provided till now ie 10.35 am on 07 03 2026. Finally, Mr Satya Prakash of Chiku Cabs told that cars cant be provided because the rates are not good. A surprise because I had agreed to pay as per the quoted rates. The vendors who were assigned the duty tried to extract more than the contract money, which means the contract given by Chiku Cabs is meaningless and the Taxi Platform is not performing any useful function. As you have failed to provide the cars despite delay, you are requested to refund the advance amount of Rs.6,000/- (Six Thousand) immediately. Please send an acknowledgment.

I have been using their services for quite some time now.
They are very professional, their team is very responsive and always available if any help is needed.

We had a great experience with Chiku cab. Service was good. All Gud.👍