Christian Connection Avis 

242
•
TrustScore 3.5 sur 5

3,4

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Noté 2 sur 5 étoiles

I'm aware that Christian Connection need some way of monetising their business model but to charge people to READ messages they've been sent doesn't strike me as very ethical, and certainly it does no... Voir plus

Noté 2 sur 5 étoiles

After being a paid member for over 3 1/2 years I stopped my payment due to financial reasons, as I volunteer across Australia with Christian organisations. I found that CC would hold back p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I prefer the setup on Christian Connection. Unlike other online dating sites, information is more readily available of each member, unless that member chooses not to share. In several different sectio... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I'm grateful for Christian connection. You did everything right. I'm one person that didn't believe in dating apps. You made it easy and possible for me. I'm happy that I've found my man. I shall test... Voir plus

L'entreprise a répondu

À propos de l'entreprise

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Écrit par l'entreprise

Our dedicated support team is here to help 7 days a week, just email help@christianconnection.com. Christian Connection is a UK-based international dating site and app for Christian singles, welcoming members from all denominations and backgrounds. We've been helping Christians meet for over 25 years, and many of our members have gone on to build lasting relationships and marriages through the connections they've made here. Christian dating can have its ups and downs, and we're here to help with any queries, refunds, or concerns along the way. We're committed to billing transparency: subscriptions renew automatically unless cancelled, and cancellation is straightforward through your account settings. To keep Christian Connection a safe and welcoming space for everyone, we hold all members to our community standards, and occasionally remove accounts that don't meet them. Our moderation team reviews profiles and reports carefully, and our commitment is always to the well-being of the whole community. Most of all, we're here to help genuine daters find a real and lasting connection. If you have any questions, feedback, or need support with your account, please get in touch with our award-winning team and we'll do everything we can to help.


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TrustScore 3.5 sur 5

242 avis

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1 étoile

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A répondu à 90 % de ses avis négatifs

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Tous les avis

(242)

59 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Christian connection not very Christian

While there may be people that meet their half on this site there is a dark side that many don’t know: some of the accounts are fake or the ladies are from other countries and when giving their number it’s a foren number, the excuse is that they are in holiday in their country, there are lots of people saying they are Christians and when they get the number they ask for sex(men), some women as well. Other women there are asking for money after promising lots of things. I know some have good intentions but many use it for sex. I was there to find a beautiful good woman but got disappointed.

20 juillet 2024
Avis spontané
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Réponse de Christian Connection

Hi Daniel,

Thank you for sharing your concerns. We take all feedback seriously and are committed to providing our members with a safe and authentic environment.

It’s important to clarify that we have strict policies and robust verification processes in place to ensure the authenticity of our members. Claims about fake profiles are not accurate. Additionally, your account was banned due to repeated breaches of our terms and conditions, which are in place to protect our community.

We strongly encourage all our members to report any suspicious behaviour so we can take appropriate action. Our goal is to facilitate meaningful connections.

Kind regards,
The Christian Connection team

Noté 1 sur 5 étoiles

I blocked someone on Christian…

I blocked someone on Christian connection by mistake not intentionally but by mistake but now am unable to view the person's profile as Christian connection have permanently blocked me from viewing the person's profile

10 juillet 2024
Avis spontané
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Réponse de Christian Connection

Hi Nelly,

We’re sorry to hear about your experience. It sounds frustrating to have accidentally blocked someone and then not be able to view their profile.

If you contact our support team, we’ll help you resolve this right away: help@christianconnection.com

Kind regards,
The Christian Connection team

Noté 1 sur 5 étoiles

I've also just recently set up a…

I've also just recently set up a account I now can't contact you or gain access to my account I'm still getting emails but I can't respond it's automatically re -send please can some on contact me to resolve this and just remove my profile please Zara Tunney .

18 juillet 2024
Avis spontané
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Réponse de Christian Connection

Hi Zara,

I'm sorry to hear that you're having trouble contacting us. Our support team is available 7 days a week on help@christianconnection.com

I have also sent a contact request via Trustpilot. Get in touch and we'll resolve this for you ASAP.

All the best,
Jonathan

Noté 5 sur 5 étoiles

Hello

Hello, when you try to get your own type of people that you like sometimes it’s hard and sometimes it’s not. That’s because do you want to get your own type of people that you like yourself. Anyway I still do want to stay on here for sure. Thank you, Jay.

27 avril 2024
Avis spontané
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Réponse de Christian Connection

Thank you, Jay, for your thoughtful review.

We understand that finding the right person can be a journey. We're committed to helping you along this path and believe your perseverance will pay off 😍

We always aim to improve our platform to make it easier for you to connect with people who are right for you. If you have any suggestions or need help, we're always here.

Kind regards,
The Christian Connection team

Noté 2 sur 5 étoiles

I don't understand what's happened with…

I don't understand what's happened with this Christian site? For the first few years it was alright, but now I can't get access to it, or contact them about it; even though I'm still paying for this! Their 'contact' doesn't work! What are they playing at!?

14 juin 2024
Avis spontané
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Réponse de Christian Connection

Hi Janina,

Thank you for getting in touch. I'm very sorry to hear about the issues you’ve encountered with accessing your account and contacting us.

Unfortunately, we couldn’t locate your account based solely on your review. We are trying to reach out to you through Trustpilot to resolve this matter as quickly as possible.

Could you email us at help@christianconnection.com with your account details, and our support team will get it sorted for you.

All the best,
The Christian Connection Team

Noté 1 sur 5 étoiles

They kick people for having racial…

They kick people for having racial preference and there are a lot of none Christians on the site. Sorry but no private company has the right to decide the dating preference of others.... Creepy.

12 juin 2024
Avis spontané
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Réponse de Christian Connection

Dear Christian,

Thank you for sharing your feedback. At Christian Connection, we aim to create a kind and respectful environment for all our members.

We understand that some members will have preferences about who they'd like to meet, and we ask our members to remain open, tolerant and accepting.

We do offer the option to search for members who match your preferences using our advanced search filters on the site. It's not possible to block members of any ethnicity from contacting you.

If you're contacted by someone you don't feel would be a match, you are able to reply using our polite 'no thanks' template.

We appreciate your input and are continuously working to improve the experience for all our members

Best regards,
The Christian Connection Team

Noté 5 sur 5 étoiles

God's Blessings

To find a man that values what you believe in so we can walk together in hand in hand through God's blessings. Was so important to me as god wants us to place Jesus first in our daily walk on earth and then he will bless us with a soul mate. As it says in the bible "man shell not live alone that's why he mad woman" Amen. Thank you for having this site.♡

31 mai 2024
Avis spontané
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Réponse de Christian Connection

Hi Margo,

Thank you so much for your beautiful and heartfelt review! We are truly delighted to hear that you’ve found a man who shares your values and faith. It’s encouraging to see God working in your life through our community.

We’re grateful to have been a part of your journey and wish you every blessing for your future together.

We would love to share your story with others. I've sent you a contact request through Trustpilot.

The Christian Connection Team

Noté 4 sur 5 étoiles

I sometimes get misunderstood as I have…

I sometimes get misunderstood as I have high functioning autism.

13 mai 2024
Avis spontané
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Réponse de Christian Connection

Dear Clive,

Thank you for your review and for sharing a bit about your experience with us. We understand that communication can be challenging, particularly when navigating online dating as someone with high-functioning autism.

We are committed to fostering an inclusive and understanding community where all members feel valued and respected. We are developing tools for starting conversations, such as Profile Reactions. You may also find the Video Chat feature useful.

Please know that our team is always here for you, and we encourage you to reach out if you need assistance or have suggestions on how we can improve your experience.

Thank you for being a part of Christian Connection. We look forward to continuing to support you in your journey.

Best regards,
The Christian Connection Team

Noté 1 sur 5 étoiles

Many Members Are NOT Christians!

I joined this site appox two years ago, and none of the people who wanted to meet me where actually Christians! Not one of them went to any kind of religious place, and the one guy met, expected me to go on holiday with him after meeting up for coffee for 1hour! Why is this site called Christian Connection when it fails to ensure that its members are actually Christians?

12 juin 2023
Avis spontané
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Réponse de Christian Connection

Dear Dot,

We understand how disappointing it must have been for you to not find the connection you hoped for.

Our support team checks and vets every profile and routinely removes profiles that don't meet our moderation criteria. We ask everyone who joins about their faith and church involvement and recognise that we serve a broad church.

The vast majority of Christian Connection members are genuine Christians looking to form a meaningful relationship. 

We encourage people to use the built-in reporting tools if they come across a profile that shouldn't be in our community. Please get in touch with us if you'd like to discuss anything: help@christianconnection.com.

All the best,
The Christian Connection team

Noté 5 sur 5 étoiles

I have found my missing rip

I have being on two different dating site,but Christian Connection make it happen.
I've found love!! You're the best👌

18 avril 2024
Avis spontané
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Réponse de Christian Connection

Dear Olajumoke,

What wonderful news! We're absolutely delighted to hear that you've found love through Christian Connection. Your success story is what motivates us every day and why we do what we do. Congratulations!

Thank you for your kind words and for choosing our service. We wish you and your partner a joyous and loving future together.

Best regards,
The Christian Connection Team

Noté 1 sur 5 étoiles

Nilikua natuma barua pepe inakataa mara…

Nilikua natuma barua pepe inakataa mara nne ila kwa sasa ipo sawa

10 avril 2024
Avis spontané
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Réponse de Christian Connection

Hello,

We have tried to contact you through Trustpilot, as we cannot find you on Christian Connection.

Could you please contact us directly at help@christianconnection.com so we can help with any issues you have?

Thank you,
The Christian Connection team

Noté 5 sur 5 étoiles

You recently suspended my account and…

You recently suspended my account and then I sent an email and it was rectified very shortly and quite promptly. I’m very happy that it’s been reinstated and to be back on your site

5 avril 2024
Avis spontané
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Réponse de Christian Connection

Dear Paul,

Thank you for taking the time to share your positive feedback! We're glad your issue was resolved quickly and to your satisfaction.

Our team is committed to providing prompt and efficient service, and your experience reinforces the importance of that commitment.

Paul, we're truly delighted to have you back on Christian Connection. Your continued engagement is of utmost importance to us.

We are always here to help with anything you may need.

Best regards,
The Christian Connection Team

Noté 1 sur 5 étoiles

I'm n orthopedic surgeon

I approximately 30 years of formal education

6 mars 2024
Avis spontané
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Réponse de Christian Connection

Hi Robert,

We can't find you on Christian Connection and have tried to contact you through Trustpilot.

Could you please contact us directly at help@christianconnection.com so we can help with any issues you have?

Thank you,
The Christian Connection team

Noté 1 sur 5 étoiles

Really bad dating site they do nothing…

Really bad dating site they do nothing about stalking and harassment to females on line and if you don’t wish to date a different skin colour you get told you have breached their terms and conditions and you get kicked out, I was reported because I didn’t want to date someone I didn’t fancy and he stalked me. Also it’s not Christian as it has other faiths and witches on this site. This is one of the worst dating sites about.

1 juillet 2023
Avis spontané
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Réponse de Christian Connection

Hello

Thank you for taking the time to provide your feedback. We are genuinely sorry to hear that your experience on Christian Connection did not meet your expectations, and we take your concerns very seriously.

Regarding stalking and harassment, we strive to maintain a safe and respectful environment for all our members and have anti-stalking protections in place. We encourage anyone experiencing such behaviour to report it immediately so our support team can take appropriate action.

Concerning your comments on our terms and conditions, our aim is to foster an inclusive community that respects diverse backgrounds, including being open to members of different skin colours. This policy is in place to promote a safe and non-discriminatory environment for everyone.

We are committed to continually improving our platform and policies and consider your input an important part of this process. If you have any further issues or suggestions, please contact us directly. We are always here to help.

Best regards,
The Christian Connection Team

Noté 1 sur 5 étoiles

I’m new here I don’t have any…

I’m new here I don’t have any experience yet

12 mars 2024
Avis spontané
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Réponse de Christian Connection

Hi Agaton,

We can't locate your Christian Connection account and have tried to contact you through Trustpilot. Could you please get in touch with us at help@christianconnection.com so we can help with any issues you are experiencing?

All the best,
The Christian Connection team

Noté 1 sur 5 étoiles

Just as bad as the secular sites

Unfortunately this site is a magnet for scammers, users and dangerous males. Christian Connection's safety protocols are not up to scratch at all despite their expensive membership fees.

I have been a member on and off for 10 years. I regularly receive offensive and sexual messages. One guy sent me abusive messages threatening to have his friends rape me. The police contacted CC about it. They banned him but 2 years later, he's back! He's even using the same photos!

I have also been catfished numerous times. And other "Christians" hide their phone numbers in their profiles to get round CC's rules.

In general, CC's ethics are very questionable. How can a "Christian" site encourage people who are only "separated" (aka still married) to date?! CC gave me a wishy-washy answer including the words "inclusive" and "non-judgemental". They also don't bother about people who put "single" instead of "divorced" from the drop-down menu.

They are also quite tolerant of racism. Took quite a lot of complaining to have a comment to the effect that black people can't be British removed.

It's telling that CC have disabled the reviews section on their facebook page.

11 mars 2024
Avis spontané
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Réponse de Christian Connection

Dear Kirsten,

We’ve been in touch directly to address the issues you have raised. We’re responding here as well to provide context for anyone reading.

Firstly, we are genuinely sorry to hear about your upsetting experience. We take the safety and well-being of all our members extremely seriously and have several steps in place to detect and remove scammers and bad actors from our platform. This includes removing any duplicate profiles whose details match what we have on file. In this case, unfortunately, no details of the new account matched the one we closed four years ago.

As a member of the Online Dating and Discovery Association, we follow the best practices in the industry and take swift action when we receive serious reports, as we did here.

It's important to note, that we have a zero-tolerance policy for abusive, threatening, or unsolicited sexual messages. We maintain stringent guidelines regarding acceptable behaviour on our platform, and any member found in violation of these guidelines is promptly removed.

We haven’t seen a copy of the messages referencing the threat you mentioned here, and to date, the police have not contacted us regarding your report. If you still have these messages or any communication with the police that mentions this, we would be very grateful if you could send these to us, to assist us in our investigation and to ensure the safety of our community.

If you have any further questions, we are always happy to help. Contact our support team at help@christianconnection.com.

Kind regards,
The Christian Connection team

Noté 2 sur 5 étoiles

Well I don't blame you guys for…

Well I don't blame you guys for anything just that not everyone who register here is committed. Others are here for fun.

9 mars 2024
Avis spontané
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Réponse de Christian Connection

Dear Thandi,

Thank you for sharing your feedback. We're sorry to hear that not all interactions met your expectations. We strive to create a community of members looking for committed relationships, though we understand that individuals' intentions can vary.

We'd encourage you to report any profiles that do not seem to align with our values, as this helps us maintain the quality of our community.

Thank you for being a part of Christian Connection. We hope you'll find what you're looking for.

Best regards,
The Christian Connection Team

Noté 5 sur 5 étoiles

Great value; meet a mate here!

The value is great for money spent! It's inexpensive to become a subscribed member. I actually received multiple messages from other members. I believe I could actually meet a potential mate here. Patience is a virtue and if you don't get responses right away; don't give up!

25 février 2024
Avis spontané
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Réponse de Christian Connection

Dear Verneeky,

Thank you for your glowing review and for highlighting the value Christian Connection offers. We're thrilled to hear about your positive experience with our service. Your optimism and advice about patience and perseverance is spot on.

We would love to hear more details about your experience if you're open to it. Stories like yours are incredibly encouraging to our members and our team. You can get in touch at stories@christianconnection.com.

Thanks again for choosing Christian Connection and every blessing for your future together,

All the best,
The Christian Connection Team

Noté 5 sur 5 étoiles

Incredible ethos and customer service

I had to contact customer serviece with an unusual request. I did not think I had much chance of success. I was pleasantly surprised that my query was personally addressed in a most understanding and helpful way, just as the website promises that every message CC receives gets read. They went above and beyond regarding my situation. I am thankful and wish everyone who works for CC and their users all the best!

12 février 2024
Avis spontané
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Réponse de Christian Connection

Dear Ekaterina,

Thank you so much for your kind words and for recognising our efforts in resolving your query. We're so pleased we could assist you with your request, and we'll be sure to pass on your kind comments to our team.

Indeed, feedback like yours motivates us to maintain high standards and continue supporting our community as best we can.

All the best,
The Christian Connection team

Noté 5 sur 5 étoiles

Meat a nice person

Meat a nice person. Nice experience.

8 février 2024
Avis spontané
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Réponse de Christian Connection

Hi Marco,

We're so happy to hear that you met someone on Christian Connection. Thanks for sharing! We would love to hear your story in full. Get in touch at stories@christianconnection.com.

Thanks ♥️
The Christian Connection team

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