Christian Connection Avis 

242
•
TrustScore 3.5 sur 5

3,4

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Noté 2 sur 5 étoiles

I'm aware that Christian Connection need some way of monetising their business model but to charge people to READ messages they've been sent doesn't strike me as very ethical, and certainly it does no... Voir plus

Noté 2 sur 5 étoiles

After being a paid member for over 3 1/2 years I stopped my payment due to financial reasons, as I volunteer across Australia with Christian organisations. I found that CC would hold back p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I prefer the setup on Christian Connection. Unlike other online dating sites, information is more readily available of each member, unless that member chooses not to share. In several different sectio... Voir plus

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Noté 5 sur 5 étoiles

I'm grateful for Christian connection. You did everything right. I'm one person that didn't believe in dating apps. You made it easy and possible for me. I'm happy that I've found my man. I shall test... Voir plus

L'entreprise a répondu

À propos de l'entreprise

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Écrit par l'entreprise

Our dedicated support team is here to help 7 days a week, just email help@christianconnection.com. Christian Connection is a UK-based international dating site and app for Christian singles, welcoming members from all denominations and backgrounds. We've been helping Christians meet for over 25 years, and many of our members have gone on to build lasting relationships and marriages through the connections they've made here. Christian dating can have its ups and downs, and we're here to help with any queries, refunds, or concerns along the way. We're committed to billing transparency: subscriptions renew automatically unless cancelled, and cancellation is straightforward through your account settings. To keep Christian Connection a safe and welcoming space for everyone, we hold all members to our community standards, and occasionally remove accounts that don't meet them. Our moderation team reviews profiles and reports carefully, and our commitment is always to the well-being of the whole community. Most of all, we're here to help genuine daters find a real and lasting connection. If you have any questions, feedback, or need support with your account, please get in touch with our award-winning team and we'll do everything we can to help.


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TrustScore 3.5 sur 5

242 avis

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1 étoile

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(242)

59 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Recently imposed questionably legal age restrictions....

Used to be a good site until they decided to restrict which age groups a member would even be allowed to view. This was seemingly done by surreptitiously imposing a DEFAULT 10-year age differential making it impossible to view profiles outside of these strict limits unless the profile owner goes into the workings of the site in order to adjust this restriction for their own profile. The result is that, for the average person, it will be impossible to EVEN VIEW someone who is - say - 10 year and 1 day younger than yourself! In apparent breach of extant equality legislation - never mind the renowned loving and inclusive nature of Christianity - the people behind the CC website seem quite committed to the exclusionary nature of this policy and even admit that it is specifically designed to discriminate against older men viewing younger females. That is, they openly seek to exclude people based on the legally protected characteristics of age and gender. Just wish someone would instigate appropriate legal action against these bigots! Next best thing, avoid this site unless you share their bizarre hang-ups and (not-very-Christian) judgemental control-issues in relation to age-gap relationships.

The interesting discussion boards that used to be a feature of the site also seem to have disappeared.

20 juin 2023
Avis spontané
Noté 4 sur 5 étoiles

It’s great to have a Christian site to…

It’s great to have a Christian site to look for someone on. The questions they suggest as openers are helpful. Like all sites (I expect, although don’t have personal experience of), you get those who don’t use it well, and you get out what you put in. It has been a long and at times frustrating and hard slog, but I would still recommend it. 9 years and a few bumpy twists and turns and I have finally(!) found the man of my dreams. God doesn’t work how I think He will, but He always does it better than I could. Thankful for God, and for this site.

15 juin 2023
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Noté 5 sur 5 étoiles

I always was doubtful about dating…

I always was doubtful about dating sites. They seemed for those who were “desperate” but I felt peace about it my heart to join Christian Connection. And wow! It was the best experience! It’s an organisation who’s values are for people to meet someone. Plus God can use many channels and this was one for me!

16 avril 2023
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Noté 3 sur 5 étoiles

Difficult to find active profiles

Difficult to find active profiles
Most of the profiles are inactive, in that the person hasn't logged in for months.
Also, filtering by age isn't fine-grained enough for me.

Edit: I should also point out something to their credit. Later on, when a user (whom I did not know) broke the Terms by tracking down the contact details of someone I know and asking them about me, ChristianConnection handled this appropriately. I was very appreciative.

29 avril 2023
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Réponse de Christian Connection

Dear Edward,

Thank you for your honest feedback and for acknowledging how we handled the situation you mentioned. We try to provide the best service possible, so we're sorry to hear that finding active profiles has been challenging.

We continuously work on encouraging active participation from our members and regularly review profiles to maintain an engaging and dynamic community. We have noted your comment about age filtering, and we're always looking for ways to improve our features to meet our members' needs more precisely.

We're glad you felt supported by our response to the issue you faced. Upholding our Terms and ensuring the safety and privacy of our members is a top priority.

We appreciate you taking the time to share both your concerns and positive experiences. Feedback like yours is invaluable in helping us enhance our service.

All the best,
Jonathan and the Christian Connection team

Noté 1 sur 5 étoiles

What a disappointment

What a disappointment. I created an account and of course, could not use the filters until I paid for a full membership. Up to that point all I was seeing were profiles of men who were in a different province. I paid my membership and filtered on distance and still only got the dozen or so members from the neighbouring province that I was able to see before paying for a membership. I live in a major city and all I get are profiles of members who live hours away? What's the point?

25 avril 2023
Avis spontané
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Réponse de Christian Connection

Dear Rose,

Thank you for taking the time to leave a review. We're sorry to hear that you found the experience disappointing and didn't meet your expecations.

We understand that you weren't able to access the distance filters until you paid for a full membership. We want to assure you that we take all feedback seriously, and we have passed your comments on to our development team. They are currently looking the possibility of making the distance filters available to all members, regardless of their membership level.

In the meantime, please could you write to us, as we may be able to apply a membership to your account, so you have access to this feature: help@christianconnection.com

I'm sorry for the frustration caused, and we hope that you will give us another chance to serve you in the future. If you have any further feedback or suggestions, please don't hesitate to let us know.

Thank you for choosing Christian Connection.

Best regards,
The Christian Connection Team

Noté 3 sur 5 étoiles

Good app but could be cheaper.

29 mars 2023
Avis spontané
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Réponse de Christian Connection

Dear Mark,

Thank you for taking the time to leave a review of our app. We're pleased to hear that you liked our app. We appreciate your feedback regarding our membership fee, and we understand that you may feel the fee could be cheaper.

We would like to clarify that our membership fee is necessary for us to maintain and improve our services. We invest a lot of time and resources into ensuring that our app remains user-friendly and that our users have access to a safe and secure, high-quality dating platform.

The membership fee also helps us ensure that only serious users who are genuinely interested in building meaningful relationships with fellow Christians are using our platform.

We strive to keep our prices competitive while ensuring that we can continue providing the best possible service to our users. We believe that the cost of our membership fee is reflective of the value that our platform provides.

We appreciate your feedback and hope you will continue to enjoy using our app. If you have any further feedback or suggestions, please don't hesitate to let us know.

Thank you for choosing Christian Connection as your trusted dating platform.

Best regards,
The Christian Connection Team

Noté 4 sur 5 étoiles

Someone Similar to Me...Very Rare

Nice to meet someone online who has shared similar experiences and has a real passion to take on life and try things. Didn't find this person much in person when meeting people in the everyday Christian circles I had been apart of, so refreshing.

18 janvier 2023
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Réponse de Christian Connection

Hello!

Congratulations on meeting someone special through Christian Connection! It's great to hear that you have found someone who shares similar experiences and a passion for living life to the fullest. It's always refreshing to connect with like-minded individuals, especially when it's challenging to do so in everyday Christian circles. We hope that your relationship continues to grow and flourish, and that it brings you much happiness and fulfillment.

Best wishes,
The Christian Connection Team

Noté 5 sur 5 étoiles

Yes it's fine

29 mars 2023
Avis spontané
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Réponse de Christian Connection

Hello,

Thank you for taking the time to leave a positive review.

We value your feedback and we're always looking for ways to improve our platform and provide the best possible experience for our users. If you have any suggestions or feedback, please don't hesitate to let us know. We're committed to making our platform even better and your input is greatly appreciated.

Thank you for choosing Christian Connection.

Noté 1 sur 5 étoiles

Age group restrictions.

Regarding the Upper and Lower Age Gaps.

If I am paying for a service, I believe I should be given the full autonomy to choose what I want. In your age gaps, you have not given me full control of what age I want to see but rather given me a few age ranges for people to choose from.

If I am paying for it then I believe I should be allowed to choose what age group I want rather than you forcing me to choose from your set age groups or gaps.

I am 52 and I do not want to view profiles of people who are older than me but there is no option given for me to be able to make this happen.

I think Christian connection needs to review this age gap issue and give subscribers more flexibility.

For example, a subscriber may want to ONLY view people who are 1 or 2 years older than them but unfortunately there is no way to make this happen.

Thank you
Ray132

25 mars 2023
Avis spontané
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Réponse de Christian Connection

Dear Ray,

Thank you for taking the time to share your thoughts with us regarding the upper and lower age gaps on Christian Connection. We are sorry to hear that you feel restricted by the current system, and we completely understand your desire for more autonomy.

We are pleased to say that we have taken your feedback on board and our development team is already working on an update that will give subscribers more flexibility when it comes to selecting age groups. The upcoming update will allow you to choose any upper and lower age group that you prefer, giving you more control over the profiles you view.

We appreciate your valuable feedback and we are committed to ensuring that our service meets the needs and preferences of members. If you have any further suggestions or feedback, please do not hesitate to let us know.

Thank you for choosing Christian Connection.

Best regards,
The Christian Connection Team

Noté 4 sur 5 étoiles

Not complicated and easy to access

10 janvier 2023
Avis spontané
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Réponse de Christian Connection

Dear Macanthony,

Thank you for taking the time to leave a review. We're pleased to hear that you find our platform easy to access and not complicated.

At Christian Connection, we strive to provide a user-friendly platform that is easy to navigate and use. We want to make it as simple as possible for our users to connect with like-minded Christians and potentially find a long-term partner.

We appreciate your feedback and we're always looking for ways to improve our platform and provide the best possible experience for our users. If you have any suggestions or feedback, please don't hesitate to let us know.

Have a great day,

The Christian Connection Team

Noté 5 sur 5 étoiles

Christian Connection is the best…

Christian Connection is the best datting site because they are purely honest comparing with others. Anyone who are in the search of relationship I obviously suggest to use Christian Connection.

24 février 2023
Avis spontané
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Réponse de Christian Connection

Hi Jose,

Thanks for taking the time to share your thoughts on Christian Connection. We appreciate your recognition of our straightforward, honest approach.

Thanks again for being a part of our community and recommending us to others. We wish you all the best in your search for a meaningful connection.

Jonathan

Noté 5 sur 5 étoiles

I find this service honest and…

I find this service honest and aboveboard and very transparent

I would recommend them

1 février 2023
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Réponse de Christian Connection

Hi AJ, thanks very much for your positive review and recommendation. All the best in your search.

Noté 1 sur 5 étoiles

They got my bank details then asked for photo ID. Duh.

I paid for a full membership subscription on the site. I've had bad experiences with online dating sites with stalkers and harassers in the past, so used a pseudonym name. That usually is not a problem with online profiles as they are visible all over the world and not everybody wants to be identified by gossip-mongering neighbours or locals. I also look a lot younger than I am and have a young attitude to life, get along with men who are much younger than me, and would like to meet someone within that age range. (Unfortunately, there is a fixed search range on the site.) So put a younger age in my profile to enable a wider search. I am also moving interstate soon and would like to meet someone online in the new area to meet up with when I move, so put my new location into my profile. Usually not a problem with other sites.
But the next day I received an email from CC saying I'd been "flagged by their security" and they demanded that I send a copy of my licence or passport with photo ID.
So, CC had all my bank card and account details. Now they wanted my photo ID.
No prizes for guessing what those two factors usually lead to.
Stay away from it. Their attitude is like the CIA or gestapo. Anybody can set up a dating website. You can buy them on ebay for $100. Nobody has the right to demand your photo ID, especially an anonymous nobody running a franchise of dating sites.
Plus, the same nobodies can collect all members' personal info and sell or pass it on to others to locate you.

UPDATE TO REPLY:
I don't see the logic to CC's reply "that the reason for the request is to protect your account and your personal information from potential fraud or theft."
How is demanding MY photo ID, after getting my bank details, going to do that? No logic there at all.
I have asked CC for their policy regarding demanding photo ID and they still haven't sent it to me.
They have since told me that a number of accounts with different names were created from the same device, which is a downright lie.
I created ONE initial account using a pseudonym and VPN to take a look at the site to decide if I wanted to join. That was an unpaid account. The VPN caused problems as CC automatically logged me into NZ and sent matches from that country, even though I continually changed the country home page. That's why I opened a separate account with a new pseudonym and email, which CC obviously treats people as criminals for and they assume they can invade people's privacy for doing something so simple.
All correspondence from CC has been signed as - Christian Connection, Sarah, Victoria, or Jonathan.
No other details.
So, they assume the right to track people's devices, get their bank details, demand photo ID as licence or passport, while they hide behind first names and company name without any further identification of themselves.
What gives a website owner the right to get anybody's licence or passport number and access those details?
Only government officials or the police can do that.

21 février 2023
Avis spontané
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Réponse de Christian Connection

Hi Jen,

I’m sorry to hear that you feel frustrated or upset about the request for photo ID, and that you've had bad experiences with online dating sites in the past. However, I hope that I can reassure you that the reason for the request is to protect your account and your personal information from potential fraud or theft.

Many online dating sites have security measures in place to prevent fraudulent users from accessing and exploiting others and to ensure that they are who they claim to be. Verification has become a common practice on reputable dating sites to prevent fraud and misrepresentation. It's not meant to be intrusive or disrespectful but rather to protect you and other members of Christian Connection.

ID checks can be requested when there’s a mismatch between information such as on the bank card, account, location, age etc. When providing ID we ask you to cover information not relevant, such as a passport number, to ensure your security and privacy.

We are a member of the Online Dating Association, which recommends the use of ID checks to protect users.

If you have any concerns or questions about the request for photo ID, please contact our customer support team who will be happy to provide additional information about how your personal information is being protected.

I hope this helps, and please don't hesitate to get in touch with any further questions or concerns help@christianconnection.com

Jonathan

Noté 3 sur 5 étoiles

I really like the site, but...

I really like the site, but it's a complete ghost town from where I live; Washington state. It would be helpful if they advertised more for US customers.

8 septembre 2022
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Réponse de Christian Connection

Thanks for your feedback Java. We are working to promote Christian Connection in different parts of the US, so we hope to have more members joining near you.

Noté 4 sur 5 étoiles

Good but room for improvement

Overall Christian Connection is good and I would recommend, but there are some things that could be better designed.

Pros:
· Level of detail possible in the profile and a good range of sections
· Being able to set filters for age, distance, ethnicity etc.
· Being able to scan multiple people on the homepage
· No limits (as far as I can see) on the number of people you can view/message/match each day

Areas for improvement:
· When I first signed up, my profile became active before I had even finished filling it out - there should be a 'save/become live' button before this occurs.
· One set of filters should work both ways i.e. should filter what you see and also control whether other people can see you. The age range you are 'shown to' uses different categories to the filters that affect who is shown to you, which is odd. Also, if you are a free (unpaid) member, you only get age filters to control who you are shown to, but because you have to click through to people's profiles to see their ages and thereby show up in their 'viewed you' tab, this can lead to messages from people outside your age preferences.
· The app should have the same functionality as the webpage - it was incredibly confusing to read on the help page about the 'viewed you' tab and having no sign of that in the app. A lot of people just use the apps now!
· Possibly the biggest disadvantage is that without a subscription you can't send messages other than preset replies - which effectively means you can't take it past a mutual like or wave with anyone unless *both* of you have paid.
· I think it would be better to separate the list of likes from the list of messages, because it is confusing having them both in the same tab, and means searching up and down to find the people you are actually communicating with.

6 février 2023
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Réponse de Christian Connection

Thanks for taking the time to share your feedback – we really appreciate it, and I'll pass on your suggestions to the development team.
A quick note on preset replies. Members can use this to let others know if their interested ("I really like your profile/I don't think we're a match"), so the subscribed member can respond with their phone number or email address to take the conversation off-site. We've seen many successful matches start this way. I hope that helps, but feel free to drop us a message any time at help@christianconnection.com

Noté 4 sur 5 étoiles

Thanks so much again

I'm Andy l don't have any more experience

25 décembre 2022
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Réponse de Christian Connection

Dear Andy,

Thank you for taking the time to leave a review. We're glad to hear that you had a positive experience on our platform.

If you have any questions or need any assistance, please don't hesitate to contact us at help@christianconnection.com. Our team is always available to provide support and answer any questions you may have.

We appreciate your feedback and we're always looking for ways to improve our platform and provide the best possible experience for our users. If you have any suggestions or feedback, please don't hesitate to let us know.

Have a wonderful day.

Best regards,
The Christian Connection Team

Noté 5 sur 5 étoiles

Because Good decent peopke you can find out more or less…

Because you can find out more or less everything about the person that you have taken a likening too : striaght talking no nessingcabout

22 décembre 2022
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Réponse de Christian Connection

Dear Susan,

Thank you for your positive feedback. We're glad to hear that you find our platform straightforward and helpful in providing information about the people you're interested in.

At Christian Connection, we aim to provide a platform that is transparent and allows our users to get to know each other better. We believe that this transparency helps to facilitate meaningful connections and allows our users to make informed decisions about who they want to engage with.

We appreciate your feedback and we're always looking for ways to improve our platform and provide the best possible experience for our users. If you have any suggestions or feedback, please don't hesitate to let us know.

Blessings,
The Christian Connection Team

Noté 1 sur 5 étoiles

Poor experience and discriminatory

Poor experience and discriminatory. A guy was rude towards me on the sight and I responded thanking him for revealing his true self as I would not want to be with anyone with this kind of behaviour. CC sided with the guy and sent me a warning. It made me feel uncomfortable as a female on a dating website, CC does not provide any protection to ensure you are safe. Ive complained and they've now closed my account

14 décembre 2022
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Réponse de Christian Connection

Hi Nikki, I'm so sorry to hear about your experience with another member. We do our best to treat all members fairly and equally. Safety is one of our core values. Please get in touch with us and we can look into this further help@christianconnection.com

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