chuchucherry Avis 248

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

chuchucherry always provide a wide range of products/versions of albums, package neatly and carefully, and strive to give you the members you request for POB sorting. I have been buying from them for... Voir plus

Noté 5 sur 5 étoiles

My fave shop for anything kpop for years now! Everything arrives quickly and always packed so carefully, the extras are always nice too. That and the staff are so great at communicating with custom... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

This is my third time using chuchucherry for my album preorders (Starkissed, No Labels, AMOSITT) and I’ve always received nothing short of the best service. The photocard sorting is transparent and re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I just received a TXT pob order from chuchucherry and I couldn’t be happier! They wrote me a lovely note and added some incredibly special freebies (official pobs and postcards!) which I am so so gr... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de disques compacts

Écrit par l'entreprise

UK Free Shipping for K-Pop albums. Chuchucherry kpop shop sells photocards & albums for collectors and new stans in the fandom. Pre-order benefit gifts included. We stock Korean artists such as TXT, BTS and LE SSERAFIM. Our small business website is run by fans for fans


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

248 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

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Noté 5 sur 5 étoiles

Communication with customers

I received a very nice e-mail from Chuchucherry, when my order was delayed. Your communication with your customers is good and makes all the difference! I received my J-Hope on the Street book, CD etc. last week.

Thank you.

12 mai 2024
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Réponse de chuchucherry

Thank you! ❤️ We really appreciate your feedback. We are continually looking at ways to improve our service and customer experience.

Noté 5 sur 5 étoiles

Great communication on my pre order…

Great communication on my pre order when it got slightly delayed in customs. Very much appreciated the emails sent to reassure us. Great experience ordering for the first time.

28 avril 2024
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Réponse de chuchucherry

Thank you for your understanding!

Noté 5 sur 5 étoiles

Always a great experience

Always a great experience. This time there was an issue at customs, but they kept me updated, even offered me a 10% off my next purchase. Just brilliant! 10/10

5 avril 2024
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Réponse de chuchucherry

Thank you so so much for understanding!! We really appreciate it :)

Noté 5 sur 5 étoiles

Great

I received my order and I’m BEYOND ecstatic! I got everything plus extras and I’m so happy that I ordered from here. Will order again!

25 mars 2024
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Réponse de chuchucherry

Thank you!

Noté 5 sur 5 étoiles

soo good !!

website is very clear and easy to use, prices are really good and the service was amazing !! my item was packed well too.. will defo be looking forward to ordering from them again 🥹

23 mars 2024
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Réponse de chuchucherry

We always want to make kpop affordable for stans in the UK 🇬🇧 Thank you for supporting our small business at chuchucherry. We can't wait for your next order, whenever that may be 🍒

Noté 5 sur 5 étoiles

great

great uk kpop store with cute items and packaging ♡

17 mars 2024
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Réponse de chuchucherry

thank you so much! 🍒

Noté 5 sur 5 étoiles

My favourite kpop shop

My favourite kpop shop !! All Items are always packed very securely and my order arrives very fast 💗

28 mars 2024
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Réponse de chuchucherry

You're so sweet! Thank you so much for ordering from us 🍒

Noté 5 sur 5 étoiles

Amazing as always <3

The orders always arrive quickly and perfectly packed. Really appreciate the extra stickers and photocard too! Love everything I got <3

20 mars 2024
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Réponse de chuchucherry

thank you!!

Noté 5 sur 5 étoiles

I’ll definitely be ordering from them again!!!

I preordered the P1harmony ‘KILLIN’ IT album on the 1st of February and received it on the 30th of March. Preordering albums usually takes about 4 weeks after the albums comes out for the order to be shipped but there was a delay with shipment ( i was told that after emailing them) which is completely understandable. When i emailed them about an update on my order they explained the situation and as an apology they gave me 10% off my next order ( which i loved :) ). When I received the album it was in completely perfect condition and even came with cute unofficial photocards of Yunjin (le sserafim) and Beomgyu ( txt). Overall I will definitely be ordering from them again.

26 mars 2024
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Réponse de chuchucherry

Thank you so much for understanding and we are happy to hear you enjoyed your freebie pcs!

Noté 5 sur 5 étoiles

Twice album

Good would by from again

23 mars 2024
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Réponse de chuchucherry

we hope to welcome you back next time you're after another TWICE album! 💖

Noté 5 sur 5 étoiles

Preorder

I recently pre-ordered an album from Chuchucherry and recommend them to everyone. The website was easy to navigate, and the ordering process was smooth. My pre-order arrived in perfect condition with the additional pre-order bonuses. I've already placed another pre-order based on this experience.

19 février 2024
Avis spontané
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Réponse de chuchucherry

Thank you for recommending us 😭 We want to make pre-ordering albums accessible for k-pop stans in the UK 💓

Noté 5 sur 5 étoiles

Great as always!

Everything was perfectly packaged and arrived very quickly! It was nice to come back here again and have a pleasant experience :)

29 décembre 2023
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Réponse de chuchucherry

thank you for supporting us from the start! 🍒 we hope you enjoyed your experience with chuchucherry 🥰

Noté 5 sur 5 étoiles

Magazine arrived in mint condition and…

Magazine arrived in mint condition and in timeline expected. Only suggestion I would make is that Chuchucherry might consider offering courier delivery as well, as many Royal Mail postal deliveries across the UK are currently very unreliable.

11 janvier 2024
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Réponse de chuchucherry

Thank you for your kind review and suggestion!

Noté 3 sur 5 étoiles

Alright service

Lack of communication/updates on order. Contacted about cancelling an order but had to follow up + eventual reply over a month later. Eventually did receive order and packaged safely.

21 décembre 2023
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Réponse de chuchucherry

Oh no! We are so so sorry about this. 🥺 We always try to post updates regarding pre-orders on our social media and the best way to contact us is via email.

Please be aware orders may be currently delayed due to Royal Mail and the holiday season. Huge apologies and we will take this advice on board.

Noté 5 sur 5 étoiles

amazing UK kpop shop

such a great business, they sent my package over so quickly and were so very kind <3

30 novembre 2023
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Réponse de chuchucherry

you're so kind too for leaving such a sweet review 🎀 thank you for ordering from chuchucherry! 🥺🍒

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