cinch - Corby Warehouse Avis 

Really positive experience with Cinch, from booking the test drive, through getting a part exchange price to collecting our new car! Really straightforward and hassle-free!

Waited over 3 hrs for delivery of the car. Underfloor tray missing. Took them 2 hrs to make decision whether they will fit or not.
Poor buying experience from Cinch. Wasted my morning where I took time off work.
Won't buy from Cinch again!

The car has come with 1 working full beam, 1 working brake light, and the bonnet latch sensor keeps telling me my bonnet is open

So much easier than I expected. No hassle and handover with part exchange took no time at all compared to other garages

Car purchase and delivery was straightforward with cinch, would recommend.

Beware this company wants you to 'buy before you try' cos they are an online retailer, so want you to purchase and make your mind up within the 14 day cooling off period.

I booked a viewing at Corby but the sales agent was very abrupt and stated 'they sell 3000 cars, so don't know each model, all details are online'. So all questions we were referred to the advert. Very impersonal. Long winded sales process where you are waiting around. However, bought because of the 14 day money back guarantee

Throughout the entre process and even after, Cinch has been very friendly and accomodating. I could not recommmend Cinch enough.

Lucy was fab from start to end, fom initial chats on the phone about the car, to the test drive and sale. Car was fab and available to drive away same day, and Lucy was friendly helpful and a good Giggle. 👍
Such an easy process thanks alot.

It took a week from start to finish to get my new car, the handover was very straightforward too.

Thank you

Arrived at the Corby site for a 1pm appointment,greeted by a friendly staff member who directed us to the reception desk. Our sales adviser was Max and whilst we were waiting for our allocated time another member of staff invited us to go and look around the car we were interested in. Max explained everything in detail and took us for a good test drive with me driving.My wife and I were absolutely delighted with our purchase and Max helped us every step of the way.

I bought a car online and had a delivery confirmed for 16/07/26. I received a phone call the day before that it would not be able to be delivered as it has “missed the truck”.

They advised the earliest delivery would be 22/07/26 despite me already telling them that is too late as we were using the car for a road trip and leaving on that same date and it would need to be delivered earlier.
They advised it cannot be delivered earlier and asked if I would be able to collect instead. It is a 3 hour train journey away but I confirmed if I could have the delivery fee refunded I would reluctantly agree to collect it. They confirmed my collection slot at Corby as 1-2pm 18/07/26.

I arrived 12.50pm. After 1 hour and 30 minutes waiting I was told the car is not at Corby and instead it is at Camberley.
I showed the emails confirming it should be at Corby as originally advised. The staff did not know what to do and said they could only apologise and I should call customer services… which is not open until Monday 20/07/26.

I have paid £14,200 in full for a car that was supposed to be delivered… instead after annoyingly agreeing to collect it, leaving home 9.45am and finally returning home at 6pm via train without the car I paid for, to stay I am upset is a *slight* understatement.

I have emailed customer services asking for a full refund and a reimbursement of my £250 train tickets so I can buy a car elsewhere for our road trip. I await their response and I won’t use Cinch again.

Well organised and efficient. Friendly helpful staff.

Cinch staff in all departments were very helpful.
The car pick up process was very easy.
Special thanks to Ian at Corby collection area.

Straight forward seamless deal friendly service at derby

They process was so easy and the delivery and transfer were exceptional. Richie who dropped my new car and collected my old one was so friendly, clear and efficient. Would definitely recommend Cinch for the whole process but would have recommended on the experience with Richie in itself.

We have had the car for a week and up to now very pleased with service hope it continues

Very good service from start to finish. I collected my car from Corby. The two guys I had contact with there were excellent, very polite and helpful. The only gripe I had was that the hybrid battery wasn’t charged and the petrol tank was less than 10% full. I had to refill on the way home.

Our first experience of using Cinch was very well managed, instructions were clear, trade-in value for our old car was as expected from a motor dealer and the delivery driver went way beyond expectations to ensure our new car was delivered within the stated time window.
The handover was quick and efficient.
Our new car was exactly as described on thier website and we are delighted with it.
We would definitely use Cinch again.