Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
À propos de l'entreprise
Écrit par l'entreprise
CITRAI is an online jewelry brand dedicated to making diamond buying simple, transparent, and stress-free. We provide direct access to one of the world’s largest selections of natural and lab-grown diamonds, all independently graded by leading gemological laboratories. Every diamond we offer is ethically sourced, laser-inscribed, and comes with a grading report so you can shop with complete confidence. Our focus is on combining timeless beauty with exceptional value. By working directly with trusted suppliers and eliminating unnecessary middlemen, we make it possible to own high-quality diamonds and engagement rings at fair, competitive prices. Customers can explore loose diamonds, design a custom ring, or choose from our curated selection of fine jewelry. At CITRAI, we believe the diamond buying experience should be guided and supported. That’s why our team is here to answer questions, provide diamond education, and help you find the perfect stone or setting. Whether it’s a classic engagement ring or a modern custom design, we’re committed to helping you celebrate life’s most important moments. With fully insured shipping, easy returns, and discreet packaging, we ensure every order arrives safely and securely. Our mission is to combine clarity, trust, and confidence with every purchase — giving you the peace of mind you deserve when making such a meaningful investment.
Coordonnées de contact
442 E Palmdale Blvd, 93550, Palmdale, Etats-Unis
- support@citrai.com
- citrai.com
This was my first purchase from Citrai…
This was my first purchase from Citrai and it couldn’t have gone smoother! Shipping was fast and I received the exact stone I ordered off their website. Will definitely be a repeat customer!
3 avril 2026
Very responsive on initial shipping…
Very responsive on initial shipping issues due to me inputting the wrong address resolved within the day . Very transparent and great experience although I was hesitant initially due to making a big online purchase but would trust them in the future without blinking an eye .
31 mars 2026
Would Buy Again
Easy site to use and find exactly what you are looking for. They offered paperwork for all of the stones I looked at which made buying easier and more justified. Shipping and tracking was also very easy. I would definitely buy from here again.
18 mars 2026
Citrai has the best prices for lab…
Citrai has the best prices for lab diamonds. I have bought 3 beautiful diamonds from them. They gave me a free one too because I am a repeat customer. I highly recommend them.
20 mars 2026
I got all the needed help
I like the diamonds. They do have exactly the fancy yellow I wanted for this project.
I got all the needed help by Anthony.
German customs made it complicated and I needed a certificate of origin - why I do not know?
There is no child labor and no protected tropical wood and no endangered species connected to lab grown diamonds.
These people like to make life complicated and feel personally great through having power over the people. Just make your import tax invoice - this is enough.
Fortunately the final delivery happened through UPS and not DHL in Germany.
20 février 2026
I have nothing but great things to say…
I have nothing but great things to say about my experience w/ Citrai. Anthony from support was quick to answer all of my questions and helped me choose a beautiful diamond. The order arrived in the stated time and the diamond came with it’s certificate :) 🙌🏽
21 janvier 2026
Great return experience
Made a purchase and had to return only because the stones weren’t the ones for me. They were so kind and had no problem accepting the return. Their customer service is great! I will be purchasing from them again!
10 janvier 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.