What a fantastic company. We couldnt fault the service from start to finish. Very professional and efficent. City Moves took all the stress and strain out of moving. A first class service from start t... Voir plus
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Difficult move and a difficult time - partner's mother had passed and hadn't clear and move the contents of the house quickly. From South West Wales to Manchester with a stop off in Wales. From initia... Voir plus
L'entreprise a répondu
Good quick house emptying done in a few hours . Boys were very careful and everything packed well for the move . Allowed us time to do final tidy of house before departure. Went on ahead to new proper... Voir plus
L'entreprise a répondu
Absolutely amazing. Made things really easy and straightforward from booking to actual move. Due to issues with purchase of property was forced to break chain meaning planned move had to cha... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
City Moves Removals & Storage are a family run company, that cater for Local, National, European, International & Commercial Relocations. We are a Fully Registered Company and can offer a wide range of services, there is no job too big or small. City Moves are one of the UK's largest Family Run Removals & Storage Company, with a large fleet of new vehicles, ranging from 3.5 Tonners up to 26 Tonners. City Moves are also one of the UK's largest packaging suppliers stocking a wide range of materials to help you pack up your property. Our Mission, City Moves aim to offer every customer the best service possible, with all members of staff being trained to the highest level, to ensure that we are able to undertake any job that you may need assistance with. With a Professional and Happy work force we are here to help in any way that we can.
Coordonnées de contact
Head Office - City House, Prospect Park, Queensway, SA5 4ED, Swansea, Royaume-Uni
- 08000 302090
- customerservices@citymoves.co.uk
- citymoves.co
4,9
Excellent
2 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Excellent team - no stress whatsoever!
We had a stressful property sale/purchase so by the time move day finally arrived we were flagging. It turned out that choosing the guys from City Moves to complete our move was the easiest part of the whole process!!
The initial Whats App call was simple, as was making amendments over the phone. Communication was excellent throughout.
On move day the truck and the removal team arrived bang on 8am and everything was fully loaded in no time at all. They didn't rush and were good fun to have around. The contents of our house, garage and garden were all handled with no trouble. They made it look easy and many of our items were heavy!
We didn't have to lift a finger at either end, everything was done for us. This service was worth every penny to avoid the stress of doing things yourself on what is inevitably a busy day. It meant we could clean our property from top to bottom before handing over the keys knowing that when we got to our new home the truck would be there waiting for us.
I would recommend the team at City Moves to anyone and if you get Chris, Adey and Jacob you will be in safe hands! Thank you again guys!
11 mars 2026
Avis spontané
Réponse de CITY MOVES
Morning, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Absolutely brilliant from start to…
Absolutely brilliant from start to finish. Arrived on time, respected the property we moved out of and in to. Efficient with rushing. Couldn't fault anything about them.
4 mars 2026
Avis spontané
Réponse de CITY MOVES
Afternoon Richard, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Excellent service from start to finish
I couldn't recommend City Moves highly enough. They were excellent from the initial telephone enquiry and short notice booking (the solicitors didn't give us a definite answer until the day before our planned move date) . Our movers Scott and Morgan couldn't have been more helpful or professional, they made the actual move go incredibly smoothly.
6 mars 2026
Avis spontané
Réponse de CITY MOVES
Afternoon Mrs Samantha, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Excellent service from start to finish
Excellent service from start to finish. Nothing was too much trouble.
27 février 2026
Avis spontané
Réponse de CITY MOVES
Afternoon Rachel, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Super efficient movers
Super efficient movers! Packed up my whole house in 2 hours! Everything went into storage and was in great condition when I had it back. The guys worked so hard!
4 mars 2026
Avis spontané
Réponse de CITY MOVES
Afternoon Julie, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Excellent service all round
We had a great experience with City Moves. They stepped in at the last minute when another removal company let us down, which was incredibly stressful at the time, but they completely saved the day.
Despite the short notice, they honored the original quote and were reliable from start to finish. The team were friendly, professional, and worked extremely hard throughout the move. Most importantly, they took great care with all of our possessions and handled everything with real attention and respect.
Moving house can be a very stressful experience, but the team made the whole process much smoother for us. I would not hesitate to recommend City Moves to anyone looking for a reliable and professional removal company.
Thank you again for the excellent service!
26 février 2026
Avis spontané
Réponse de CITY MOVES
Afternoon Alex, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Fantastic and efficient service
Fantastic and efficient service! Highly recommended. Great team.
11 février 2026
Avis spontané
Réponse de CITY MOVES
Good Morning, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location and look forward from hearing from you again if you decide to move
Good experience all round
I was a nervous mover having not moved for over 20 years.
We moved 200 miles from the North West to Surrey and the moving out and moving in process took place over 3 days, and include 2 pianos which we were quite worried about.
I can honestly say City Moves did a brilliant job, and the team of men involved were all very personable, cooperative and respectful.
Very pleased with the whole experience provided by this company.
Recommend.
18 février 2026
Avis spontané
Réponse de CITY MOVES
Good morning Graham, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
Couldn’t ask for a better service
Turned up on time , took good care of my stuff , delivered promptly.
Very friendly and professional
13 février 2026
Avis spontané
Réponse de CITY MOVES
Afternoon Lain, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
The team were amazing
The staff in the office were always very helpful and the team involved with the actual move arrived on time to empty our property and then at the new property to deliver our belongings .On both occasions they were polite,efficient and very professional.They took exceptional care of our belongings.I would definitely recommend City moves.
23 février 2026
Avis spontané
Réponse de CITY MOVES
Afternoon, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
Great service from start to finish.
Great service from start to finish.
Moving house is a stressful business, CityMoves supplied an excellent service.
100% highly recommend
Nothing too much trouble
The removals team were outstanding- kept me sane in a stressful day.
Helen Jeffers, Somerset
26 février 2026
Avis spontané
Réponse de CITY MOVES
Morning Helen, thank you very much for your review. We are so pleased to hear we was able to provide you with an excellent service right from the start. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
We have received a very high standard…
We have received a very high standard from City Moves. The process from start to finish was seamless, both from the office and also the moving team on the day. The team on the day were very professional, careful with all of our belongings and respectful. They were very swift both leaving the house we moved from and at the new house and there were no marks. We can highly recommend using City Moves!
18 février 2026
Avis spontané
Réponse de CITY MOVES
Morning Sue, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
Réponse de CITY MOVES
Morning Grif, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
Used the company to move twice
Used the company to move twice. Both times really helpful. Even helped me get a cooker I had delivered brought in. Would definitely use again
16 février 2026
Avis spontané
Réponse de CITY MOVES
Afternoon Keith, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service for a second time round. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
Cannot fault this company !!!
Cannot fault this company....ease of booking, clear with what was required and the lads they have for moving furniture etc....exceptional !!!....we'll done and thank you
14 février 2026
Avis spontané
Réponse de CITY MOVES
Afternoon Mick, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
House Move …
My husband and I picked City moves from the trustpilot reviews and we are pleased that we did. We had the packing and removal package. The men arrived the day before and packed everything and the removal vans turned up on time the following day and moved us 30 miles to our new house. They worked extremely hard all day and they were friendly and helpful. We would recommend them.
5 février 2026
Avis spontané
Réponse de CITY MOVES
Morning Helen, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your pack & move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location
Absolutely fabulous and reliable…
Absolutely fabulous and reliable company. I would whole heartedly recommend using them. From initial booking through to the removals, staff are friendly, communicative, polite and for the removals on time. No job seemed to large/small, from planters to wardrobes to kitchen ware to treasured items, everything was packed carefully and with consideration. We will use City Moves again (and probably again)
3 février 2026
Avis spontané
Réponse de CITY MOVES
Afternoon, thank you very much for your review. We are so pleased to hear we was able to provide you with a great service right from the start and provide you with the confidence to manage your move efficiently. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location and look forward from hearing from you again if you decide to move
Returning customer
I remembered City Moves did a great job 9 years ago, so I hired them again. Excellent communication and the large van arrived on time. Very clean and professional service. Thanks again.
12 février 2026
Avis spontané
Réponse de CITY MOVES
Afternoon Lee, thank you very much for your review. I am pleased to hear we managed to provide you with a great professional service and able to relieve any stress and we appreciate the repeat business from yourself . We will pass your feedback onto the team. Thank you for using City Moves and we wish you all the best in your new location.
Exemplary
Quick, well-organised, careful and friendly service. Can't fault any aspect of my move. The whole team were wonderful.
6 février 2026
Avis spontané
Réponse de CITY MOVES
Afternoon Karen, thank you very much for your review. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
We had an excellent experience with…
We had an excellent experience with this removal company from start to finish. The team was professional, friendly, and incredibly efficient. They handled our belongings with great care and made the whole move completely stress-free.
The two boys were amazing and nothing was too much trouble. I wouldn’t hesitate to recommend them to anyone looking for a reliable and trustworthy removal service. Thank you for such amazing service!
7 février 2026
Avis spontané
Réponse de CITY MOVES
Morning Claire, thank you very much for your review. I am pleased to hear we managed to provide you with a great professional service and able to relieve any stress. We will pass your feedback into the team. Thank you for using City Moves and we wish you all the best in your new location.
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