I recently purchased an excellent Casio G-Shock from City Watches, Everything was as described, The price was right, Watch was dispatched quickly & arrived earlier than estimated, all was in good ord... Voir plus
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Watch took 4 to 5 days to arrive which I thought was excellent considering it came direct from Japan. Boxed with all paperwork. Price was the best I could find anywhere. Would recommend and use city w... Voir plus
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City watches uk, Awesome watch for under £150. Sapphire Crystal, Automatic movement, solid build. Would definitely buy from them again.
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Ordered a watch on Sunday,arrived on Thursday. Great price fast delivery from Singapore and no hidden charges. Genuine item and am very pleased despite some poor reviews I read after ordering my wa... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Best UK based watch store for Seiko Casio Citizen Watches with lowest price and free shipping to Europe and US. Search for discounted Seiko Citizen Casio men’s women’s watches. Automatic chronograph kinetic atomic baby G-shock solar protrek aqualand promaster eco drive arctura sportura protrek skyhawk titanium watches
Coordonnées de contact
180 Sherlock St., Reverse Supply Chain, B5 7EH, Birmingham, Royaume-Uni
- cs@citywatches.co.uk
- citywatches.co.uk
4,4
Excellent
348 avis
N'a pas répondu aux avis négatifs
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Superb Service
I was after a particular watch and Citywatches were there to help. Wonderful service and quick delivery, very happy with my Casio MDV-107D-8AV... Thank you 😊👍
24 mars 2026
Avis spontané
Excellent Casio G-Shock
I recently purchased an excellent Casio G-Shock from City Watches, Everything was as described, The price was right, Watch was dispatched quickly & arrived earlier than estimated, all was in good order, no complaints. Communication with the shop was excellent.
Will definitely buy from here again.
31 mars 2026
Avis spontané
Réponse : Citywatches
Dear Brian,
We would like to extend our sincere thanks for sharing your wonderful feedback with us. It truly means a lot that you took the time to provide such positive remarks about your recent experience with City Watches.
We are thrilled to hear that your Casio G-Shock purchase was exactly as described, and that both the price and our quick dispatch exceeded your expectations. We take great pride in ensuring that every aspect of our service—communication, delivery, and product quality—meets the highest standards, and it's incredibly rewarding to know that we succeeded in providing you with a seamless shopping experience.
Your satisfaction is our top priority, and we are committed to maintaining this level of excellence in all our future interactions. We look forward to the opportunity to serve you again soon. Should you need any further assistance or have any questions, please feel free to reach out to us directly at cs@citywatches.co.uk. We’re always here to help.
Warm regards,
Sally
fast and reliable
faster than expected, cannot fault the supplier. The item came from Singapore faster than my local UK mail service could do.
23 mars 2026
Avis spontané
Réponse : Citywatches
Dear George,
We would like to express our heartfelt thanks for sharing your wonderful feedback with us.
We are delighted to hear that your experience with your recent watch purchase exceeded expectations. It's truly gratifying to know that our service and the swift delivery have left such a positive impression on you. We strive to ensure that every interaction with our customers is seamless and enjoyable, and your comments reinforce that we are meeting this goal.
At City Watches, we remain dedicated to maintaining the highest standard of service and look forward to the chance to serve you again in the future. If you have any further questions or need assistance, please feel free to reach out to us at cs@citywatches.co.uk. We're always here to help!
Warm regards,
Sally
City watches uk
City watches uk, Awesome watch for under £150. Sapphire Crystal, Automatic movement, solid build. Would definitely buy from them again.
24 mars 2026
Avis spontané
Réponse : Citywatches
Dear Stephen,
We would like to sincerely thank you for taking the time to share your kind feedback with us. It truly warms our hearts to hear that your recent purchase of a watch from our store has met your expectations and that you are pleased with both the quality of the product and the service we provided.
At City Watches UK, we prioritize delivering exceptional service and high-quality products to ensure that every customer enjoys a seamless and enjoyable experience. We are thrilled that we could provide this for you, and we are committed to maintaining this standard of excellence in all future interactions.
We genuinely look forward to the opportunity to serve you again and continue to meet your watch needs. If you have any further questions or require assistance in the future, please do not hesitate to reach out to us at cs@citywatches.co.uk. We are always here to help.
Thank you once again for your trust and support.
Warm regards,
Sophie
Good price. Quick delivery.
Watch took 4 to 5 days to arrive which I thought was excellent considering it came direct from Japan. Boxed with all paperwork. Price was the best I could find anywhere. Would recommend and use city watches again.
4 mars 2026
Avis spontané
Réponse : Citywatches
Dear Fin,
Thank you sincerely for taking the time to share your valuable feedback with us. We are truly pleased to learn that your recent watch purchase from our store met your expectations and that our service was able to provide a satisfying experience for you.
We are especially delighted to hear that you found the delivery time of 4 to 5 days to be excellent, particularly with the watch being shipped directly from Japan. It's also wonderful to know that the item arrived in perfect condition, complete with all the necessary paperwork and packaging. We take great pride in offering competitive pricing, and we’re thrilled that you were able to find the best deal with us.
Ensuring a seamless, efficient, and enjoyable shopping experience for our customers is at the heart of our mission, and your positive comments reaffirm our commitment to this goal.
We are dedicated to maintaining this high standard of service and eagerly look forward to the opportunity to serve you again in the future. Should you require any further assistance or have any additional questions, please don’t hesitate to reach out to us at cs@citywatches.co.uk. We are always here to assist you!
Best regards,
Sally
Genuine watch, great service and price
Ordered a watch on Sunday,arrived on Thursday. Great price fast delivery from Singapore and no hidden charges. Genuine item and am very pleased despite some poor reviews I read after ordering my watch.
5 mars 2026
Avis spontané
Réponse : Citywatches
Dear Jonathan,
Thank you for sharing your feedback with us. We’re thrilled to hear that you are pleased with your recent watch purchase.
We’re happy to know that your order arrived promptly, with no hidden charges, and that you found the price and delivery experience to be excellent. It’s also great to hear that the watch met your expectations as a genuine item.
We greatly appreciate your trust in us, despite the concerns you may have had after reading some reviews. We are committed to providing a smooth and positive experience for all of our customers, and we will continue to uphold this standard.
If you have any further questions or need assistance, please don’t hesitate to reach out to us at cs@citywatches.co.uk. We look forward to serving you again in the future.
Best regards,
Sally
Casio watch
VERY fast delivery - 4 days from China to doorstep! Very attractive watch. Very reasonable price.
16 février 2026
Avis spontané
Réponse : Citywatches
Dear Peter,
Thank you for your kind feedback!
We are thrilled to hear that you are happy with your recent watch purchase and the speed of our delivery. It's wonderful to know that you found the watch attractive and that you felt the price was reasonable. At our store, we are committed to providing fast and reliable service, as well as offering products that meet our customers' expectations.
We will continue to strive for excellence and look forward to serving you again in the future. If you have any questions or need further assistance, don't hesitate to reach out to us at cs@citywatches.co.uk. We are here to help!
Best regards,
Sally
Absolutely horrible
Absolutely horrible, I would avoid them at all cost. Made an order that was suppose to be shipped within a week, it wasn't even dispatched in 2 weeks and once I asked for a refund they didn't even acknowledge it at all, I had asked twice and all they did was apologise for the delay. I had to take the issue up with PayPal to get my refund. Also on the website it says they are UK based but they're actually from Singapore, this is a fake front and just drop ship the items. It doesn't say this anywhere on their site, I found out once I looked up the company that I had payed through citywatches which is Redsol Pte. Ltd.
30 octobre 2025
Avis spontané
My partners has ordered from…
My partner has ordered from Citywatches and the watches have always arrived on time and have had no issues - and has left positive reviews, however ....
I ordered a watch from Citywatches, all arrived on time, but there is an issue with the watch and I am within the 30 day period to send the item back.
I contacted CityWatch via email, got a response straightaway to provide some images etc to further proceed with sending the watch back. Which I duly did - sent images as requested and since then there has been no communication from CityWatches. This has now been 5 days, I have sent many emails since asking when I will get a response, radio silence from their end!
I am not sure what you are playing at CityWatches but if this is how you deal with customer issues then I want to warn others of my experience.
Really not happy that you are not contacting me, at least have decency to respond with something.
Sadly as expected, I won't purchase from you again.
UPDATE: 14/11/2025
I feel it's only fair to provide an update as City Watches have now resolved my issue and I have now received my refund.
I finally received an email explaining they were busy with sales and apologised.
I received a return label (royal mail) - I ensure everything was packaged correctly (take photos/videos or all steps I did).
Upon sending I also sent an email to confirm package had been posted with proof of postage and parcel images.
After about 6 days I received an email confirming item was received and refund would be issued (takes 5-7 days). Which I have now received.
So all in all - City Watches did come good! Took a while but they got there.
26 octobre 2025
Avis spontané
I ordered the watch on a Sunday
I ordered the watch on a Sunday, arrived here on Thursday, just what I wanted and great price, could not fault the service
14 octobre 2025
Avis spontané
Stay away
Stay away
Absolutely disgusting customer service
Ordered a watch dhl said delivered but was not here
Contacted city watches and they told me to contact dhl a which I did, they said as city watches are their customer they need to
After a week city watches emailed to say they won’t process a claim even though the dhl driver produced a photo to show the box was left on the door step in full veiw of passer-bys
Contact city watches again after they issued a letter to say it’s their fault for leaving it on the door step
Sent this to city watches and yet again left it a week to then say contact dhl
They have just passed the book every single time
On the photo you can clearly see places the driver could of left it
Basically city watches have taken the money passed the book and I’m out of pocket , I have just reported this to fraud action and will never use city watches again
6 octobre 2025
Avis spontané
Excellent service and were quick to…
Excellent service and were quick to reply to emails. They were kind enough to immediately clarify if my address was correct when I ordered from a different country - which was a nice touch.
The watch arrived in good condition - albeit, strangely, from Singapore.
Would order again!
4 septembre 2025
Avis spontané
Réponse : Citywatches
Dear Alvise,
Thank you so much for your wonderful feedback! We’re truly happy to hear that you had a great experience with our service. It's always our priority to respond quickly and make sure everything goes smoothly for our customers.
We’re glad that we could clarify your address details and make sure everything was in order, especially with your order coming from a different country. We try our best to provide that extra attention to detail, so it’s great to know that it was appreciated.
We’re also pleased to hear that your watch arrived in good condition, even though it came from Singapore. Sometimes, our products travel quite a bit to reach our customers, but we're always working hard to make sure they arrive safely.
Thank you again for your kind words, and we’d love to have the opportunity to serve you again in the future! Please don’t hesitate to reach out if you need anything at all.
Best regards,
Sophie
Good value watches
Purchased a £150 watch. Delivered in 4 days from Singapore via DHL and there was no additional custom charges. Tracking was provided and guarantee also given. Overall happy with purchase and satisfied with online transaction where trust is essential.
16 août 2025
Avis spontané
As a first time customer I ran into a…
As a first time customer I ran into a few difficulties with my delivery but Katherine and City Watches were brilliant!
Highley recommended! Great prices too.
21 juillet 2025
Avis spontané
Réponse : Citywatches
Dear Chris,
Thank you for reaching out and sharing your experience. We’re sorry to hear that you encountered some difficulties with your delivery, but we’re glad that Katherine and the City Watches team were able to assist you effectively. We truly appreciate your kind words and are pleased that you found our prices to be competitive.
We value your feedback and look forward to serving you again in the future.
Best regards,
Sophie
Review for the "Casio G-Shock G-Squad…
Review for the "Casio G-Shock G-Squad Analog Digital Smartphone Link Bio-Based Resin Strap Blue Dial Quartz GBA-900CB-7A 200M Men's Watch".
I was hesitant to order from your website as it was coming from Singapore but I took a gamble! Glad I did as the watch arrived in a timely manner and was brand new, tagged with paperwork. The watch itself is amazing and can't wait to wear it out. Haven't had the opportunity!
5 mai 2025
Avis spontané
great experience and amazing product
I was unsure at first about buying a watch online, knowing it was shipped from overseas - however, my watch is the genuine article, looks amazing, great price point, and CW has exceeded all expectations - I would gladly buy from this site again. Thanks CityWatches!
8 novembre 2024
Avis spontané
Réponse : Citywatches
Dear Alex,
Thank you sincerely for taking the time to share your valuable feedback with us.
We are truly pleased to learn that your recent watch purchase from our store brought you satisfaction and that our service was able to meet your expectations. Ensuring a seamless and enjoyable experience for all our customers is at the core of our mission.
We are dedicated to upholding this standard of excellence and eagerly look forward to the opportunity of serving you once again in the future. Should you require any further assistance or have any questions, please do not hesitate to contact us at cs@citywatches.co.uk. We are always here to assist you!
Best regards,
Sophie
Réponse : Citywatches
Dear Shashank,
We extend our sincere appreciation to you for sharing your feedback with us.
Your satisfaction with your recent watch purchase from our store and our service meeting your expectations are sources of great pride for us. Ensuring a seamless and satisfying experience for all our customers is fundamental to our values.
We remain steadfast in our commitment to maintaining this level of excellence. We eagerly anticipate the opportunity to serve you again in the future. Should you require any further assistance or have any questions, please feel free to reach out to us at cs@citywatches.co.uk. We are always here to assist you!
Warm regards,
Sophie
Speedy customer service brought to you by a human being!
The Baby G watch looks and functions as described. Perfect size for someone, like myself, who has petite wrists.
Customer service response was very quick when I was experiencing difficulty with the tracking and it arrived when stated.
16 août 2024
Avis spontané
Réponse : Citywatches
Dear Bonbon,
Thank you immensely for providing us with your feedback.
Your satisfaction with your recent watch purchase from our store and our service meeting your expectations bring us immense joy. Ensuring a seamless and delightful experience for each of our customers is of paramount importance to us.
Please be assured, we are dedicated to maintaining this standard of excellence. We eagerly anticipate the opportunity to serve you again in the future. Should you require any further assistance or have any queries, please do not hesitate to contact us at cs@citywatches.co.uk. We are here to assist you in any way we can!
Best regards,
Sophie
superb service and good prices will use…
superb service and good prices will use again👍
17 juillet 2024
Avis spontané
Réponse : Citywatches
Dear Davies,
We express our sincere gratitude for taking the time to provide us with your feedback.
Your positive experience with your recent watch purchase from our store and our service meeting your expectations bring us immense satisfaction. Ensuring a seamless and enjoyable experience for all our customers remains our foremost priority.
We are firmly committed to upholding this standard of excellence. We eagerly await the opportunity to serve you again in the future. Should you require any further assistance or have any queries, please do not hesitate to contact us at cs@citywatches.co.uk. We are here to assist you in any way we can!
Best wishes,
Sophie
Friendly quick service and superb…
Friendly quick service and superb product. Love the watch. Highly recommend
6 mai 2024
Avis spontané
Réponse : Citywatches
Dear Steve,
We express our sincere gratitude for taking the time to provide us with your feedback.
Your positive experience with your recent watch purchase from our store and our service meeting your expectations bring us immense satisfaction. Ensuring a seamless and enjoyable experience for all our customers remains our foremost priority.
We are firmly committed to upholding this standard of excellence. We eagerly await the opportunity to serve you again in the future. Should you require any further assistance or have any queries, please do not hesitate to contact us at cs@citywatches.co.uk. We are here to assist you in any way we can!
Best wishes,
Sophie
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