I wish all businesses were like this one. From ordering to delivery faultless. Sent a message every step of the way. Lovely furniture, just made another purchase.
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Lisez les avis des autres
Delivery was 3 days later than the planned date, however no problems with the later delivery and I’m very pleased with my purchase.
Absolutely superb service and products! I can't recommend this company enough! If I could give more than 5 star I would! We ordered a stunning dining table which we absolutely love, amazing quality as... Voir plus
L'entreprise a répondu
Really happy with this purchase, delivered 3/4 days after ordering. The sofa i received was in great condition, if I received this new front retail I would not have been able to tell the difference!... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
At ClearCycle, we are dedicated to making sustainable living simple, stylish, and affordable. 🌱💚 We specialise in rescuing high-quality returned, surplus, and pre-loved furniture and homeware, carefully refurbishing each item, and offering it to customers at a fraction of the original retail price. Our extensive range includes sofas, beds, chairs, tables, storage solutions, and more. Whether you are searching for second-hand sofas online, eco-friendly home furniture, affordable home décor, or sustainable homeware in the UK, ClearCycle has something to suit every home. 🛋️✨ We believe that shopping sustainably should never mean compromising on quality, comfort, or style. Every product is thoroughly inspected, professionally cleaned, and restored where needed so it looks as good as new. By giving pre-loved furniture a second life, we help reduce landfill waste, lower carbon footprints, and promote a more circular economy. Shopping with ClearCycle is a practical, eco-conscious choice for anyone looking to furnish their home responsibly. Customer satisfaction is at the heart of everything we do. From browsing our online store, to secure ordering, fast delivery, and friendly support at every stage, our team is committed to making your ClearCycle experience seamless and enjoyable. We work closely with our delivery partners to ensure your items arrive safely and on time. Our approachable and attentive customer service team is always on hand to answer questions and provide advice about our products and eco-friendly home solutions. Choosing ClearCycle means making a conscious choice to live more sustainably while enjoying high-quality furniture and homeware at unbeatable value. Whether you are furnishing a new home, updating a room, or hunting for eco-friendly furniture and homeware in the UK, ClearCycle is your trusted partner for smart, stylish, and sustainable choices. Shop with us and join thousands of happy customers who are transforming their homes while protecting the planet.
Coordonnées de contact
Gateway House, Styal Road, M22 5WY, Manchester, Royaume-Uni
- clearcycle.co.uk
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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So pleased with the service and quality…
So pleased with the service and quality of goods received from ClearCycle. They kept us fully informed about delivery times etc, and even sent a form to be completed to make the whole process run smoothly. Great company and would recommend.

Réponse de ClearCycle
A company that cares about customer satisfaction.
I have bought several items and have been delighted with them all. From ordering to delivery their communication is great. The items themselves were described honestly and with good detail. A great company to deal with, I would recommend without hesitation.

Réponse de ClearCycle
Wow great quality at a great price
Wow! A beautiful ottoman in perfect condition at a great price with fast delivery and well packaged I had high expectations of ClearCycle and they were exceeded👌

Réponse de ClearCycle
Amazing product and service
Amazing product, and excellent customer service. Item was very well packaged and delivered exactly when agreed. Amazing.

Réponse de ClearCycle
Fabulous service provided from…
Fabulous service provided from ClearCycle efficient, professional and great to communicate with

Réponse de ClearCycle
Amazing!
I ordered 2 beds of them through eBay! What an absolute delight they have been from start to finish both beds were dispatched super fast and the delivery team were amazing, the customer service is fast at replying and kept me updated through the whole process with tracking numbers the delivery company
I am very happy with both my purchases and I would definitely come back and order more in the future

Réponse de ClearCycle
Top job
I bought a reclining loveseat from ClearCycle via eBay. It was described as grade B with some scuffs and marks on it.
When it arrived, if I hadn't been told it was 2nd hand, I'd have sworn it was brand new!
It looked brand new, smelled new, and was so well wrapped.
The delivery guys were top drawer. It was a struggle to get the chair into my house, but they didn't give up.
I'll definitely be back for more furniture from ClearCycle and will be recommending them!
Keep up the good work!

Réponse de ClearCycle
Actually went well
Purchased Dusk king-size ottoman on 12th December. Received 20th December.
Same day of order requested address change. Response same day saying it's done.
After ordering, realised it said "good refurb" so I started panicking and checked trust pilot and started panicking more looking at the reviews 🤣🤣
The only issue I had, which isn't even an issue, was that the delivery company couldn't find my box in the van. Realised old postcode was on box but new postcode on the delivery address.
Got tracking and a phone call about 30 mins before they arrived.
Put bed together on my own, came with clear instructions and nicely packed bits. Only needed help holding the frame up to screw into pistons.
As it's a fabric base in the ottoman, removed the legs since I'm putting heavy stuff inside.
Bed looks great, actually looks brand new. If I didn't read the "refurb" description, I wouldn't have known.
Leaving this review because it all went well.

Réponse de ClearCycle
Delivery came on time
Delivery came on time
Well packaged
Item was very good condition
Had a small issue but it was immediately resolved with an excellent customer services.

Réponse de ClearCycle
Good store to buy designer item in great price
I bought dfs coffee table they described as used category B but was literally new item I opened all packages my self.very happy with my purchase
I bought dining chairs from them, they described cat BC ,I didn’t find any thing wrong in them.
I bought dining table from them.there was a minor issue which was resolved promptly
Great customer service,great price.new and nearly new items in second hand price.you can buy from them with confidence

Réponse de ClearCycle
A great purchasing experience
Bought a beautiful Arighi Bianchi Shanxi cabinet at a great price
Communications were excellent with ClearCycle and delivery couldn’t fault
We had one slight issue, which though not impacting the experience, was resolved promptly by Customer Service manager Ashley who was very supportive and resolved 100%
Recommend this site and company to anyone, I certainly will be using again.

Réponse de ClearCycle
Thank you
Thank you, Ashley for your assistance. You are so polite and easy to talk to. You made the experience so easy for me and I just believed that you’re an asset to the class cycle team. Thank you so much.

Réponse de ClearCycle
Excellent
Great service ,product great quality delivery spot on , very happy customer.

Réponse de ClearCycle
Great product
Second time using. Overall great service. Products exceeded expectations . Was slick & easy process

Réponse de ClearCycle
Great customer service if needed
I have used clearcycle many times over the last few years to purchase sofas, beds and some oak furniture.
The prices have been excellent with most items having little to no damage. Delvery can take a week or so but for the bargains to be had I don't mind.
They say you only know how good a company is when you have a problem and that is true.
I have had to contact clearcycle on a few occasions with their customer service responding promptly and politely on each occasion.
The only reason for deducting one star is I would like there to be more photos of any damage on their adverts, rather than a generic description, as I recently had to send a present back after ordering a coffee table for a friend only for it to have substantial damage to two corners. Collection was made promptly it was just embarrassing with it being a present 😕.
One of our daughters is in the process of getting a house and now also has clearcycle in her favourites, watching out for bargains 👍😁

Réponse de ClearCycle
company with helpful and responsive communication
I made an order for two furniture items that I subsequently realised would likely not fit - I found I was able to easily message and get helpful responses until I confirmed I would need to cancel my order.

Réponse de ClearCycle
Amazing products with fast delivery…
Amazing products with fast delivery thank you!

Réponse de ClearCycle
Excellent items and the delivery was…
Excellent items and the delivery was great!!

Réponse de ClearCycle
Great Vision
I’m absolutely blown away by ClearCycle. From the moment I reached out to discuss how they handle returned and surplus stock, it was obvious this isn’t a run-of-the-mill business,their commitment to sustainability is genuine, and they back it up with real expertise. Their refurbishment process is top-tier: items are professionally cleaned, restored, and made ready for resale without ever compromising on quality.
What really impressed me, though, was the seamlessness of working with them. Their platform makes it super easy to route returns, and they’ve built strong partnerships with carriers so logistics are smooth and efficient. They’ve clearly thought through how to make returns not just cost-neutral, but strategically valuable turning what would normally be a loss into opportunity.
On top of that, their customer service is friendly, knowledgeable, and always responsive. They’ve got a clear vision for the circular economy, and they walk the walk by helping reduce landfill waste while saving money.
If you’re a retailer looking to take your sustainability game seriously, or someone who cares about the planet and your bottom line, I can’t recommend ClearCycle highly enough. They’ve earned every one of these five stars. 🌍💚

Réponse de ClearCycle
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