Have been trying to implement Clerk Chat in our environment for a couple of months now. Their website shows false advertising for features that don't exist as shown. Their integration documentatio... Voir plus
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Shitty Texting App This App is slow, can't send videos over 3 seconds and crashes often. It feels like a no one is around except some shitty AI assistant when you're trying to activate a phone numbe... Voir plus
We just began our experience with Clerk over the last few weeks and it has been great. Their support staff has been incredible, they went above and beyond in helping us get set up. They have a perfect... Voir plus
My phone stopped working after setting up Clerk SMS but it took a while before someone told me. So I reached out to Support and they were able to provide a video with instructions that showed that I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Transform your business landline into a textable phone number. Enable your current number for sms texting and give your customers a whole new way to interact with your business.
Coordonnées de contact
Etats-Unis
- 888-572-5375
- hello@clerk.chat
- clerk.chat
3,3
Moyen
48 avis
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N'a pas répondu aux avis négatifs
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Les gens ont aussi consulté
My voice calling stopped working
My phone stopped working after setting up Clerk SMS but it took a while before someone told me. So I reached out to Support and they were able to provide a video with instructions that showed that I needed to change my calling plan to a cheaper plan and change my phone from Calling Plan to Operator Connect. Once I had that I thought I was done but they would not let me go until Everything was working.
Exceptional Support!
29 décembre 2023
Avis spontané
Réponse de clerk.chat
Hi Randall,
Thank you so much for the kind words. At Clerk Chat we do not believe in leaving stones unturned, we ensure to resolve the problem once and for all and it is of the utmost importance of us to make sure a customer's concern is fully resolved to ensure quick resolution times to avoid back and forth.
As always, feel free to reach out if you need anything else.
Best regards,
Clerk Support.
Fast answer by the support team!
I had a problem with the SMS with my teams phone number, I wrote an email and 1 hour later my problem was solve!
Thanks to Muhammad!
11 décembre 2023
Avis spontané
Réponse de clerk.chat
Hi Mathieu,
Thank you so much for the review, really glad we could provide lightning fast support and resolve your concerns, feel free to let us know if you need anything else.
Best regards,
Muhammad,
Support Manager, Clerk Chat.
Nice app with great support
Nice app with great support! Very handy to keep SMS within the SLACK app. Thanks guys!
8 décembre 2023
Avis spontané
Réponse de clerk.chat
Thank you so much for the kind words, Bill.
Feel free to ping us if you need anything else.
The best of the best
I'm an IT professional with 15+ years in the trenches. I've integrated dozens of solutions like Clerk Chat and dealt with thousands of hours of support calls with 3rd party apps and providers.
I can honestly say that Clerk Chat has been THE single most helpful team to work with that I've ever experienced.
We had worst-case nightmare situation arise with Microsoft losing ported phone numbers. While it was *NOT* Clerk's responsibility to help with the matter, I begged them to step in and help. They rose to the occasion and knocked the resolution out of the park, no questions asked. They got Microsoft to do their job and smoothed everything over with our client. They communicated clearly what steps were necessary to take to all parties involved and everyone was happy in the end.
They are actively upgrading their solution and so far it has been relatively seamless for the end-users once you understand the setup process. They've been receptive to suggestions for improvement and have a very clear strategic roadmap for where they want to take the app.
Shout out to Alex and Igor for all that they do!
29 novembre 2023
Avis spontané
Réponse de clerk.chat
Thank you so much for the detailed review, we really appreciate the time you've taken to share your experiences.
We understand how daunting it can be to loose an essential part of your business so we never back down when it comes to going the extra mile for our customers. It truly curates long term relationships.
Feel free to ping us if you ever need anything else.
Regards,
Clerk Chat Team.
Great Product, Great Support
Alex and the team at Clerk have been fantastic. Their product works seamlessly, and their support is very fast and effective. I would highly recommend them.
29 novembre 2023
Avis spontané
Réponse de clerk.chat
Hi Kyle,
Thank you so much for the kind words, our founders make it a habit of giving time to all aspects of the business to ensure they have first hand experience of what the customers see.
Feel free to reach out if you have any other queries.
Regards,
Clerk Chat Support.
Clerk Chats support is quick
Clerk Chats support is quick, simple and very reliable. They have a strong sense of customer support and loyalty!
30 octobre 2023
Avis spontané
Réponse de clerk.chat
Hi Beth,
Thank you for the review, we value your feedback and look forward to long term partnerships with our users.
Feel free to reach out if you need anything else.
Regards,
Clerk Chat Support.
Clerk offers some of the best customer…
Clerk offers some of the best customer service around. We installed Clerk and had questions on how to send an SMS campaign from Salesforce. We reached out and were able to get Clerk support team on a call with us in a matter of minutes. They helped our team get up and running in no time.
23 novembre 2021
Avis spontané
Réponse de clerk.chat
Hi Sylvia,
Thank you for the kind words and detailed review, we really appreciate it.
Regards,
Clerk Chat Support.
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