Clickhost Avis 38

Recently switching to Clickhost, the customer service was responsive and user-friendly throughout. Then it became clear that we had a major issue relating to our WordPress website, which was unrelated to the migration process. The Clickhost team spent 8 hours rebuilding significant parts of the WordPress core to get it working again - $1,000's in work if completed by a developer. This was web development work well outside the scope of the hosting service we had paid for. Clickhost is unparalleled in the service it provides.

From the moment i switched my hosting to Clickhost it was a massive weight lifted off my shoulders. I hadn't been happy with Bluehost for years and they had become so expensive whilst offering less and less to the point that none of their offerings suited me anymore once my hosting came up for renewal. So i made the leap to Clickhost and am so happy i did.
From the moment i signed up i felt supported with all the processes being easy to follow and intuitive in order to get all my domains, sites and emails migrated over, which they do for free. Adrian is an absolute pleasure to work with, he really does go above and beyond to help you make everything seamless & is very friendly. Since being on Clickhost i've noticed all my emails load faster too.
It feels really good to finally be supported by great customer service again :)
Thank-you Adrian!

Ridiculously good, plain and simple! As an organisational consultant, I am striving to develop excellence in the ways that people engage with their work, customers, each other AND manage themselves effectively to be able to maintain these key outcomes consistently. It is rare, unfortunately, to find characteristics that I have found in Clickhost out in the wider space and DEFINITELY NOT within the webhosting or IT arena as the experiences I have been through with some of the wider-known providers are unprofessional at BEST and highly illegal and jail-worthy at worst.

On the positive side, I have mainly dealt with Adrian Acosta who simply cannot do enough to help you out. Even when there was a stuff up due to a break down in communication (my responsibility) he owned it straight away and remedied it promptly and professionally. If there is ever a problem, they go above and beyond. Something that you will not get with the BlueHosts of the world and an Aussie company worth supporting.

These guys will take over this space, as their customer service, problem solving and hosting platform is just that good. They are literally the market leader and I truly hope they can maintain that WHEN the blow up and scale at the level that their demonstrated professionalism will inevitably bring about.

Thanks Adrian and thank you Clickhost!

Take it from someone who has been in the digital marketing space for 20+ years and been disappointed by too many hosts over the years. You won’t find a better Australian web host than Click Host, period.

Been with them for a couple of weeks now and the speed and support has been a breath of fresh air. I just hope this continues over the long term!

Thank you Adrian, Dean and team, please keep up the great work

I recently joined Clickhost for my VPS, and the experience has been nothing short of excellent.

Dean and Adrian, the dynamic duo behind Clickhost, deserve a shout out for their outstanding support and service.

From the moment I signed up, Dean and Adrian demonstrated a level of professionalism and expertise that set them apart.

The onboarding process was seamless, and they went above and beyond to ensure that my website migrations were smooth and hassle-free.

What impresses me the most is the reliability and speed of the VPS. My VPS has experienced no downtime, and the loading times are impressively fast. Clickhost's infrastructure is robust.

Furthermore, their customer support is top-notch. Whenever I have a question, Dean and Adrian are quick to respond, providing clear and helpful solutions.

Their personalised approach makes me feel like more than just a customer; I felt like a valued partner in the success of my online presence.

I hate to be leaving one of those unrealistically fanatical glowing reviews but honestly there's no other way to describe the experience so far with Clickhost. Everything has been a breeze, and support is right there when you need it (they've helped me quicksmart twice now). They've certainly been the easiest part of starting up my small biz. Highly highly recommend! Thanks team :)

Enquired on best way to bring across old domain without affecting current setup. Quick and clear feedback via online chat and the whole thing was up and running in an hour or so. No attempt to oversell me a product level I didn't need unlike last provider.
Couldn't be happier. Many thanks Adrian!

Great support, service and price. I moved all my Aussie domains with them. Adrian was super friendly and helpful. Cheers guys!

Had issues with slow internet and frequent down time with Vo...., and recently website went down for 2 days and the support from Vo... was hopeless. Read the recommendations from Whirlpool and gave Clickhost a try, they were great, helped to move the webhosting in minutes and website back up and running, much faster too. They helped to setup everything in great speed. I highly recommend this company for webhosting.

Best customer service I've ever seen!
The live chat feature is awesome, there's always someone there who can fix my issue in minutes, and they never get tired of me asking stupid questions as well.
Their servers are quite fast too, which is nice, and the fact that they're a local aussie company is great too:)

so refreshing to chat to someone who responds immediately and is sooooo helpful even though I am not highly technical.

I used to be with these guys before they sold their services to another company. So glad they are back and in the same business. I've transferred all my domains and services back with them and have never been happier since the move back. Family, that's how they make you feel, a part of their family. Nothing is ever a problem, just a solution.

Herogram for Dean. He sorted out my email exchange transfer from iinet so efficiently it made my head spin. Exceptional service.

My client was having ongoing problems with his hosting service and the dev team recommended we change to Click Host. I was apprehensive about doing this as I've never done it before, but thankfully there was a live chat and thankfully the ever-helpful Adrian was on the other end. He politely answered all my embarrassing questions and guided me through the process. Dean also contributed to the migration. Something I was dreading turned out to be seamless and straightforward. Thanks, folks! You're a dream team

Great customer service and super helpful. Chat helped me through the toughest of domain problems with no sweat. Thanks!

I am hugely impressed with my customer service (CX) and support experiences at Clickhost (I interacted with two support staff) and the attitude of the CEO, Dean Walsh, with whom I have had significant personal dealings partly due to unusual and complex problems with two registrars. Clickhost is also receptive to feedback on improving their systems and taking action.

This CX experience with Clickhost registering domains has been the best in over 20 years of experience (see later for my background) by a significant margin. Clickhost is world-class in this area. I get the feeling I matter at Clickhost, I am not just a number.

I am based in Australia, and Clickhost is now my go-to place to register Australian domain names.

Clickhost offer free email forwarding (with wildcard/catch-all), free URL forwarding, free DNSSEC, free WHOIS privacy (where permitted) and two-factor authentication for login. Some competitors either don't offer these, or require payment.

My background: a webmaster and domain name owner for over 20 years. I started Internet shopping in 1997 and learned programming in 1981. One of my professional hats is customer experience (CX) consulting and training. I have professional investigations and intelligence experience too.
While not a perfectionist, I focus on high-quality results - as a provider and a customer.

So, I am hard to impress and tend to notice problems easily, even if they are nuanced.

Sometimes you forget how well things are working because there are zero issues, and nothing to remind you about how it is functioning. That is my experience with Clickhost after a year.

I moved from VentraIP when they bought out Net Virtue. VentraIP had issues with multiple versions of PHP, abysmal customer service, price hikes and just an all around bad experience.

The move to Clickhost was easy, and SpamExperts on here is the best for zero spam. Haven't had any downtime or any issues (that weren't my doing), and everything has just functioned perfectly.

I had my own issue with MySQL charsets because i was running some extremely old PHP software and Dean was able to fix the issue within 20 minutes. That sort of turn around time is unheard of. And this issue was entirely my problem too, with old software, to be clear. He didn't have to help me but went out of his way to make sure it was working great.

So extremely happy with the service and i would recommend Clickhost to everyone.

Signed up with Clickhost for email hosting a year ago. I'm only a private individual but Clickhost's support in establishing my hosting was personal and immediate. My accounts have worked without fail since then - until recently when I had a few emails refused by Gmail. Submitted a support ticket on a Sunday and the problem was rectified in 30 minutes. That's what I call service!

I recently signed up with ClickHost for domain and email hosting, and I am very impressed with their level of service. As a newbie to the world of hosting, I had many questions and concerns about how to set everything up and configure it to my needs.
Not only did they assist me in setting up my account initially, but whenever I've had questions or configuration changes, they have responded quickly and with genuine kindness. It's so refreshing to deal with a company that truly values its customers and goes above and beyond to ensure they are happy. The great customer service is not just a one-time thing, every interaction I've had with them has been positive and helpful. I feel confident that I can trust them with my hosting, and I'm grateful to have found a company that truly cares.

I am incredibly impressed with the customer service I have received while considering Clickhost for web hosting, and then signing up. There were many things I needed to clarify and weigh up. My questions were answered quickly, respectfully and informatively.

After signing up for the service this afternoon, I promptly received follow-up confirmation and explanation emails, my receipt and a warm Welcome email showing appreciation of the customer and approachability.

This is such an encouraging start.
Thank you Adrian and Dean.