ClioAvis 

As an attorney practicing for over 30 years, I was reluctant to switch everything to an online system. The old school lawyers tend to like paper. The transition was seamless and the efficiencies created were fantastic. So please.

I’ve been using Clio as my primary case management system for the last month and a half and, overall, I’ve been relatively satisfied with the product. There is a DEFINITE learning curve though. It offers a solid foundation for managing matters, contacts, billing, and day‑to‑day workflow, and it has become an integral part of how my firm operates. The platform is generally intuitive and continues to move in the right direction, particularly as Clio invests in automation and integrations.
That said, there are still aspects of the software that feel underdeveloped or less refined than I would like. Some workflows could be more streamlined, and certain features don’t yet feel as polished or flexible as they could be. That said, I’m optimistic that these areas will improve substantially over the next couple of years as Clio continues to evolve and respond to user feedback.
Customer service has been somewhat hit‑or‑miss. At times, questions are answered promptly and thoroughly, while other times responses feel delayed or less helpful than expected, particularly for more nuanced or technical issues. When support is strong, it reinforces the value of the platform; when it’s not, it can be frustrating.
Overall, Clio is a capable and dependable case management system that meets most of my needs today, with meaningful potential for future improvement. As long as Clio continues refining the product and strengthening customer support consistency, it remains a platform I’m comfortable using and recommending.

Clio has been an essential part of the operations of my solo firm since I installed it in July of 2024 after leaving a very different and expensive service that was not meeting my needs. It is a great experience to be able to have a system that adapts to me, rather than me adapting to it.

I've been using Clio practically since I started practicing and could not recommend it more! I cannot imaginge practicing law without it. Clio is a great place to organize, store, and collect client information. I can collect payments, send clients secure links, calendar events, and take notes.

I have been practicing law for more than 20 years. I have practiced without Clio and now with Clio. The different is night and day! Clio keeps my cases organized, my accounting documented and organized. Clio has given me the confidence to start my own law practice.

An innovative way to have electronic files and keep track of tasks and times.

Clio makes it easy for me to use forms and templates so that no information is missed during the intake process. I have developed a repeatable process, so that I get the information I need to build a great estate plan for my clients.
I also use custom fields that make it easy for me to complete court forms or draft documents. I like that you can integrate the software that you need into Clio Manage.
Clio is easy to use and keeps my work organized and the client information secure.

I’ve been using Clio for a while now, and it’s made managing my work so much easier. The interface is clean and intuitive, and features like time tracking, document management, and client communication are all in one place. It’s not perfect—there’s a bit of a learning curve at first—but overall it’s a reliable tool that really helps streamline daily tasks. Definitely worth it if you want to stay organized and efficient.

Clio has allowed our firm to put in place a wide range of automated systems and processes. This has - in turn - reduced the admin time our attorneys are required to spend on routine matters. Although CLIO Draft seems like a work in progress - the customer service has been great.

Clio makes time tracking and client management far easier than I ever hoped it would be. As a new practicing attorney having a case and time management software that is user friendly has made my entry into the practice far easier.

I use Clio Manage everyday and love it! It is easy to use and it helps me keep track of all my daily activities.

Clio has helped me streamline my documents, billing, and intake. This product improved my day to day as soon as we implemented it.

I’m really enjoying the steady rollout of new features, especially the integrations with other platforms that are able to do what they do best.

Clio is very user friendly. Our firm loves the versatility of the program. One of my favorite things about Clio is how easy it is to track your time for different case matters. The financial metrics option is a great way to see how much time you have put in for the day, week, month and year. Another great feature is text messaging and client portals. In this digital age, many people like to text, and it has helped tremendously to have that option. Clio's customer service is wonderful. They are very helpful and are great at getting you scheduled for any demos that may be needed. I can't say that I have many complaints about Clio. It is a great program.

I do not think I would have been able to survive my first few months as a Solo Practitioner without the assistance of Clio Manage. The data management system is superb and easy to use. From the time clock for billable hours, to the integrated calendar and task list. The best part, the customer service with their 1:1 assistance. Of course, you can ask their AI assistant for trouble shooting or even complex questions. However, you are assigned a REAL HUMAN advocate to literally take you through the trainings at your own pace.

We've been using Clio in our law office and overall, and overall, it's a strong, reliable platform that handles case management, calendaring, and client communication really well. the interface is clean, and once everything is set up properly, it definitely helps streamline day to day operations and keep matters organized. Customer support is helpful and always quick to respond.

That said, for the price point, there are a few areas that could use improvement. Some features, especially reporting, document automation and customization, feel a bit limited or require extra steps/workarounds to function the way a busy firm actually needs. Integrations can also be hit or miss depending on what you are trying to accomplish.

Overall, Clio is a solid system and a valuable tool for law firms, but with a few enhancements and more flexibility, it could truly match the premium price they charge.

Clio has been extremely beneficial or our office in terms of organization and peace of mind. Having one central, easy-to-use platform to track everything from intake to final billing makes the work day much smoother. I recommend Clio Manage and Clio Grow to everyone.

Clio has a very broad feature set, but those features unfortunately do not go very deep. For example, there is a task management feature, but the features of task management are limited, you can't do subtasks and the automation is somewhat limited. We are trying to use Clio without switching away from our accounting and billing system and that ultimately proved to be tricky (but not impossible). We had the option of working with a third-party integrator, or to do the development and integration ourselves using the API and our developer managed to get our data to sync (one-way) to Clio. As a result of keeping our accounting and billing system, we don't use all the features and capabilities of Clio, but if we did, it appears to be a well rounded, complete practice management tool. It lacks some flexibility so it feels like it would work better for a smaller firm than for a bigger firm with long-established processes.

Clio has been a great fit for our practice. It covers pretty much everything we need day to day. There are a few areas that could be improved, but their support team really makes up for it by their availability, quick to get on a call, and they usually find a workaround on the spot. They also take feedback seriously and actually pass feature requests along to their developers.

What stands out most is how much the software keeps improving. I’ve been using it for about two years, and a lot of what we rely on now didn’t even exist back then. Updates roll out regularly, often with features you didn’t even realize you needed. At this point.

I'm just starting out and I don't understand how firms don't have Clio. It's so intuitive and great to keep client information and outreach organized. Everything is manageable and automatic. I love how quickly I can template out simple things, like an engagement letter. Big fan and I can't stop recommending it. I also REALLY love the team and how much support you get to navigate the program. There hasn't been a team member I've been assigned that hasn't been extremely helpful and kind.