Clockwise Credit Union Avis 889

I've been with you fir many years, you are the most trusted company l know, your professional in every way, and secure, and l am very greatful wjat a team, thankyou so much kind regards karen

The communication was great and it did not take long to get my loan I would recommend anyone to clockwise

I’ve had an extremely disappointing and stressful experience with this credit union. Even with guaranteed salary‑deduction repayments, I’ve been left waiting over a week with no update, no explanation, and no sense that anyone actually cares about the impact this delay has on real people.

I’ve been asked to submit the same documents multiple times, despite them already having everything. The whole process feels disorganised and like nobody is actually looking at your application.

The staff are not people‑focused at all. Even when they know you’re struggling, even when you explain that your children are without food and you’re ineligible for help anywhere else, there is zero compassion. You’re met with robotic, scripted responses that make you feel like you’re talking to a machine, not a human being. Carole in particular was dismissive and made me feel like I was an inconvenience for simply asking for an update after waiting so long.

None of your history matters — not paying on time, not paying early, not being reliable. You’re treated like you’re beneath them for even asking for help.

Since the change from Nottingham Credit Union, the service has gone downhill massively. The difference is unbelievable. The staff now seem completely uninterested in helping members, and the whole organisation feels cold and uncaring.

After all this hassle, I wouldn’t be surprised if they decline the application anyway. The entire experience has left me feeling like they don’t value their members at all. I wouldn’t recommend this credit union based on what I’ve been through.

Clockwise are very helpful

Very very good to help you out with any questions and problems you may have

A good service and no waiting around the signing procedure was very easy and very quick on the decision making

Very good
Quick an easy
Very helpful

Easy and very friendly staff had a few issues but no probkem sorting

Simple clear and affordable

Never really had any problems, application not to bad quick decision and same day usually. Would definitely use again and tell people how good clockwise is. Thank you

Fast, efficient and well designed for easy navigation

Very good all round

Easy, fast and reliable

The process was very efficient and easy to follow

Financially fair and solid choice.

Very good Company to deal with, friendly and helpful phone Advisors who helped me with Tipping up my loan.

Thought the service was fantastic to start, until I tried to renew my loan after paying in full and was rejected. Was told it was due to my financial situation, however I had gotten myself a job and clear some debts at this time. Seems to me they give you the first load to get the customers in and then don’t care after that

I got help very quickly and the company is so helpful

The Clockwise team were great from the beginning. Asked me for all the correct information which I provided and were very patient with the whole process! Would highly recommend, including the saving packages available and advise on money management!