Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Personal hygiene is made much easier for me now I have my washer/dryer toilet. As I have become more disabled due to arthritis and various other physical problems…. the Closemat Installions is absolut... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Good morning, I think I had four attempts to schedule my appointment; it was canceled several times, but when the engineer came, the job was done professionally and quickly... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

John did the Annual Service of my Palma Vita toilet to a high standard as usual, which he has done for many years now, which has kept it working well for the 10 years I've used it. The call to say he... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

Reported an issue with our toilet leaking. Engineer came out and said the toilet wasn't secure to the ground and he couldn't fix this. Contacted landlords, sent out maintenence guy, secured toilet to... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement pour personnes handicapées

Écrit par l'entreprise

At Closomat, we strive to make life easier for people, regardless of the challenges they face in their intimate toileting needs. We are trusted by families and carers, by installers, by distributors and by medical and clinical professionals who choose us to help make a difference to the lives of the people who use our toilets, both in the home and away from it. Our products are flexible and customisable, and are designed to meet the needs of the individual both now and in the future.

Closomat helps people live their best lives

Écrit par l'entreprise

Closomat enables people to deal with their intimate toileting needs with as much style, independence, dignity and control as possible.
We believe that everyone deserves independence and dignity in the bathroom, which is why we are absolutely committed to continuous improvement in developing the most effective products. And why we are here to promote the many benefits of wash & dry toilets to a wider audience.

Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

860 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Turn up on time

Turn up on time

19 mars 2026
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Réponse de Closomat

That's very good to hear. Thank you for sharing your experience, we really appreciate it.

Noté 5 sur 5 étoiles
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Réponse de Closomat

This is very good to know. Thank you so much for taking the time to share your thoughts. We really appreciate it.

Noté 5 sur 5 étoiles

Good communication.

Good communication.
Came when expected. Pleasant and helpful engineer.

21 mars 2026
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Réponse de Closomat

We are pleased to hear that you felt the visit was helpful, and really appreciate the feedback. Thank you so much.

Noté 5 sur 5 étoiles

Lovely company to deal with

Lovely company to deal with. I couldn’t be without my Closomat. The annual maintenance visit is a massive reassurance. The engineers are excellent.

24 mars 2026
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Réponse de Closomat

Thank you for your kind feedback. We’re delighted to hear that you’ve had such a positive experience and that your annual maintenance visits provide peace of mind. It’s also wonderful to know that our engineers have continued to deliver an excellent service. We truly appreciate your continued support and thank you for taking the time to share your experience.

Noté 5 sur 5 étoiles

Really efficient operatives

Really efficient operatives, clean and quick set up

5 février 2026
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Réponse de Closomat

Thanks so much for letting us know. We really appreciate you taking time to share your positive experience.

Noté 5 sur 5 étoiles

Highly recommend clsomat toilet

I cannot recommend clsomat highly enough. As a disabled person, this toilet has genuinely helped me regain my independence and confidence in everyday life. It is easy to use, reliable, and has made such a positive difference to my comfort and dignity. The quality and thought put into the design are excellent, and it has improved my day-to-day routine more than I expected. I’m extremely grateful for the support and freedom it has given me.

7 mai 2026
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Réponse de Closomat

Thank you for taking the time to leave such thoughtful feedback. We are incredibly pleased to hear the positive impact your Closomat toilet has had on your daily life. Helping people maintain independence and dignity is at the heart of what we aim to achieve, so your comments mean a great deal to us.
Thank you again.

Noté 5 sur 5 étoiles

Very polite and friendly engineer

Very polite and friendly engineer, serviced my toilet and left everything as it should be.

27 mars 2026
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Réponse de Closomat

This is brilliant to hear. We are very proud of our wonderful team of engineers, and we'll be very happy to pass on your lovely feedback. Thank you for taking the time to share.

Noté 5 sur 5 étoiles

The engineer is very good & prompt

The engineer is very good & prompt

25 février 2026
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Réponse de Closomat

We are very pleased to hear about your positive experience. Thank you for taking the time to let us know.

Noté 5 sur 5 étoiles

The engineerc couldn’t help me

The engineer couldn’t help me as a Ot has to scansion a replacement toilet seat a big John and the Birmingham city council have to scansion it

22 avril 2026
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Réponse de Closomat

Thank you for your feedback. Sorry that you are having issues with your toilet seat - please let us know if we assist further, 0161 969 1199.

Noté 5 sur 5 étoiles

Friendly and efficient staff and…

Friendly and efficient staff and explained what he was doing and why

17 mars 2026
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Réponse de Closomat

We are very pleased to hear you had such a positive experience. Thank you so much for sharing your feedback.

Noté 5 sur 5 étoiles

Great communication,punctual and…

Great communication,punctual and professional.

9 mars 2026
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Réponse de Closomat

Thank you for taking the time to share your experience. We really appreciate it.

Noté 4 sur 5 étoiles

A nice friendly quick installation

A nice friendly quick installation. Arrived on time and left everywhere clean and tidy after explaining how to use.

8 janvier 2026
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Réponse de Closomat

This is brilliant to know, thank you so much for taking the time to share your experience with us.

Noté 5 sur 5 étoiles

My precious independance.

Good morning,
I think I had four attempts to schedule my appointment; it was canceled several times, but when the engineer came, the job was done professionally and quickly, and nothing was too much trouble for him. Having a Closomat toilet gave me the independence that I craved for. I am a big guy, I stay in assisted living following a stroke,and this gave me my own time, without the need for carers. Thank you.

1 août 2025
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Réponse de Closomat

Thank you for sharing your experience with us. We apologise for any inconvenience caused by the appointment rescheduling, but we’re very pleased to hear you had a very positive experience during the service. It means a great deal to know that your Closomat toilet has helped give you greater independence and privacy. Supporting our customers to live more comfortably and confidently is exactly why we do what we do. Thank you again for your kind words and for placing your trust in Closomat.

Noté 5 sur 5 étoiles

Very good service

Very good service

7 mai 2026
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Réponse de Closomat

This is great to know, thank you for taking the time to leave a 5 star review. We really appreciate it.

Noté 5 sur 5 étoiles

High standard

Engineer was courteous, efficient and respectful of privacy and carried out work to a high standard.

2 avril 2026
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Réponse de Closomat

Our engineers understand the importance of our servicing and take great pride in what they do, so it's really nice to hear that your experience reflects this. Thank you for taking time to share your feedback. We really appreciate it.

Noté 5 sur 5 étoiles

Engineers Excellent staff are very…

Engineers Excellent staff are very polite and friendly.

7 janvier 2026
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Réponse de Closomat

Thank you so much for taking the time to share your experience. We will be sure to pass on your kind words.

Noté 5 sur 5 étoiles

Excellent service

Excellent service, always on time highly recommend.

7 mai 2026
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Réponse de Closomat

Thank you for taking the time to share your review. We are very grateful for your recommendation, it means a lot.

Noté 5 sur 5 étoiles

Andy doing a great job

Andy, local engineer, is very easy going and efficient. Does the job quickly, in a friendly way and nothing is too much trouble

5 février 2026
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Réponse de Closomat

Thank you so much for sharing your experience. We are very proud of our team of engineers, and we will be sure to pass on your kind words.

Noté 2 sur 5 étoiles

Reported an issue with our toilet…

Reported an issue with our toilet leaking. Engineer came out and said the toilet wasn't secure to the ground and he couldn't fix this. Contacted landlords, sent out maintenence guy, secured toilet to the ground, but couldn't fix the leak as it was part of the closomat water connections, which could have been fixed by the closomat engineer initially, so would get this raised with closomat. So months later, still no further contact from closomat, and the toilet is still leaking.

31 mars 2026
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Réponse de Closomat

Thank you for feeding this back and sorry for the trouble you have experienced.
Our colleagues will be in touch ASAP to discuss how best to proceed.

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