Cloud Sleep LTD Avis 

Please DON'T order from this online company. I purchased ottoman bed from a wattsapp message looking back I must have been stupid to trust this company.

The bed arrived later than the time it was scheduled for. The person who delivered the bed was also the installer of the bed who asked me at the door could I help him with the bed. Even though I payed for the delivery and for the bed to be fitted together. My mattresse was too soft I ordered a gel topper which was meant to be medium to firm. I did state this with the delivery man but he left abruptly in a rush to go home. I've not even had the bed a week and the storage bed is so cheaply made the slacks are very thin. The mattress dilts. And isn't the mattress stated on line, The mattress is sewn up with just a label glued to the fabric. Bolts and screws are different sizes.

The lever has come off the bed to open the storage lid of the bed. The interior of the wood has indentations. And if you want to speak to the manager of the firm about any problems with a bed you have purchased you will receive nothing but pure abuse threats, and being told your card would be BLOCKED. I was also told by the manager you will have to send back the bed to us so we can test the bed for damage. You are provided with 2 mobile numbers one that's a business account and one number online that ain't in service plus I've sent a complaint in via email and I've been ignored. Online it does state 60 days we will exchange mattress or you are entitled to a refund. After sending them a message on there business account on wattsapp, telling them I'm seeking advice, they sent me back a reply which was very unprofessional stating I've used a mattress for 3 days and now I want to send it back. Nothing on line says if you purchase a bed online you will have to resend the bed back in packaging that's been taking away from the delivery person. THESE PEOPLE ARE A FRAUD STAY WELL CLEAR!!! And the reviews on here are copied and pasted. With different people's name on the reviews.

Brought mattress from this company was excellent price, excellent communication and delivery was so fast, cannot fault company.

Amazing! High key recommend

Excellent communication. Speedy delivery and very friendly and helpful driver. Highly recommend.

Recently buy ottoman bed from cloud sleep. Really happy with the product and the best part is their customer services and prices are best in the market.

Just Received Vermont 1000 Mattress, Price is very cheap as compared to market and the customer services and delivery is on time as promised.
100% Recommended.

From ordering our new mattress to it being delivered took about 4 weeks as The bank that cloudsleep use flagged my payment as fraud. We ordered the silver active 2800 which we had previously and we are really pleased with it. Its so comfy. The price was so much cheaper than the competition and they had the option to take our old mattress away for an additional £19.99. Other than the payment issue it was a great service and we would use again.

Execellent Bed with Silver Active Mattress. Cloud Sleep team is quick, customer support was great. will buy something again soon as soon i shift my new home.
100% Recommended.

We ordered two beds from Cloud Sleep. The Quality of the fabric and the assembly services was amazing. Team comes on time and assembled them very carefully.
i like the way they guys are doing business. We definitely order again.

Great service, great quality would recommend it without hesitation.

Five stars for Cloud Sleep! A seamless bed-buying experience, a range of options, straightforward ordering, and speedy delivery. The bed's flawless craftsmanship combines style, durability, and comfort, turning my bedroom into a cozy haven. Bravo for excellence!

I ordered 2 orthopedic mattresses and the delivery was on time. The quality is brilliant. Will order more in the future 👍🏻

Great customer service, fast responses and cheap prices for excellent quality products. Amazing experience, definitely recommend!
Will buy again soon…