CMME Avis 

55
TrustScore 4.5 sur 5

4,4

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had an excellent experience working with CMME from start to finish. My purchase was far from straightforward, with several unexpected challenges arising throughout the process. Despite thi... Voir plus

Noté 1 sur 5 étoiles

Nice as pie on phone. No idea about customer service and don't seem to know their market. Completely let down by an inaccurate AIP because they didnt understand how the chosen lender works. No percep... Voir plus

Noté 5 sur 5 étoiles

I chose to use CMME for the purchase of my first home and couldn't have been happier with their service. They were quick to respond to queries and explained things patiently and clearly (which was so... Voir plus

Noté 5 sur 5 étoiles

Stacey has proved to me that a specialist mortgage broker was the right way to go. As a self employed person, had I approached our lender directly, we never would have had access to the deals availab... Voir plus

À propos de l'entreprise

  1. Argent & assurance

Écrit par l'entreprise

We help contractors, self employed or freelancers buy the home they deserve. Our team of specialist advisors has the knowhow, the experience and the passion to get a great mortgage deal for you.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

55 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,4

Tous les avis

(55)

11 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Complex Mortgage Requirements - Excellent Service

Ben Goble was excellent in exploring options that met our complex needs, securing us solutions that were cost effective. He was friendly, professional and customer focused.
Rebecca Stansfield was excellent in securing agreement from the lenders and in ensuring the process to completing the mortgages was smooth, rapid and seamless, with great patience and professionalism.
I have used CMME several times now and always received a first-class service.

11 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Exceptional service

I recently had the pleasure of working with Kevin Vella at CMME for my mortgage application, and I am absolutely delighted with the service I received. From the very beginning, Kevin Vella demonstrated exceptional professionalism, expertise, and dedication to helping me secure the best mortgage possible.

The entire process was smooth and efficient, thanks to kevin and Hannah thorough understanding of the mortgage market and their ability to explain complex details in a clear and concise manner. They took the time to understand my financial situation and needs, and provided personalized advice that made me feel confident in my decisions.

One of the standout aspects of working with kevin Vella was their proactive communication. They kept me informed at every step, promptly answering my questions and providing regular updates on the progress of my application. This level of transparency and responsiveness was incredibly reassuring.

Kevin Vella also went above and beyond to find the most competitive rates and terms for my mortgage. Their extensive network of lenders and deep knowledge of the industry were evident as they navigated through various options to secure the best deal for me. I truly felt that they had my best interests at heart throughout the entire process.

Overall, I highly recommend Kevin Vella at CMME MORTGAGES to anyone in need of a mortgage broker. Their exceptional customer service, expertise, and commitment to their clients make them an invaluable partner in the home-buying process. I am incredibly grateful for their support in helping me achieve my dream of homeownership.

Thank you, Kevin Vella, for your outstanding service and dedication!

Olufemi Bakare

9 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

CMME Ben Goble Excellent

Ben Goble at CMME was excellent to work with. He provided a good range of options for re-mortgage considerations and was very helpful in navigating me through the process. I would definitely recommend using this company.

22 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

AVOID! UNRESPONSIVE & POOR SERVICE

AVOID! Very poor service and I regret using them. Slow as snails, unresponsive, waste of my time and money. They have NO interest in clients and put profits first before everything. Shame on you all!

20 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

They always deliver!

I have used CMME 3 times - mortgage, remortgage and buy-to-let mortgage - and they provided a great service every single time. Highly recommended.

9 août 2023
Avis spontané
Noté 5 sur 5 étoiles

CMME did a fantastic job securing a…

CMME did a fantastic job securing a mortage for my partner and I. Most other brokers weren't able to help since I had very recently transitioned to working as a contractor, but they were able to get us a good deal very quickly. They even helped rush things through before a big interest rate hike came in, and helped work with my partners employer who wasn't able to complete some steps in the mortgage lenders referencing procedure. Fantastic experience

2 août 2023
Avis spontané
Noté 5 sur 5 étoiles

CMME helped us get a mortgage where…

CMME helped us get a mortgage where others failed to do so because of our adverse credit history. It was a real pleasure to deal with, especially with Paul who went above and beyond to secure us a good deal on our mortgage. I can strongly recommend CMME to anyone. Great communication and care of our needs.

26 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

I have sought assistance from this…

I have sought assistance from this company three times between 2020 and 2023, under the impression that they specialized in securing advantageous mortgage deals for contractors. Each time, their positivity and assurance led me to believe that they would find a suitable mortgage once they obtained all the necessary details. The procedure required the submission of company accounts, copies of contracts, and bank statements, all of which consistently verified the information I had initially provided.

Regrettably, despite my excellent credit and a substantial deposit, the company persistently failed to secure any deal, despite the 'research' period extending to days or even a week.

This recurring pattern has led to a growing suspicion. Interestingly, when compared with another broker I contacted this week, the difference is striking. Within 20 minutes of a brief conversation, they confirmed my ability to borrow the desired amount, based on my self-assessment figure for April 2023. Importantly, they expressed a desire to verify the necessary proof only once I've found a suitable property to purchase. Strangely enough, this company has over 600 positive reviews on here, making them appear far more trustworthy

19 mai 2023
Avis spontané
Logo de CMME

Réponse de CMME

Dear John,

We apologise for the disappointment you've experienced with CMME. We understand your frustration with the negative experience you received whilst using our services.

Your feedback is valuable to us, and we take it seriously. We are committed to investigating the issues you've raised and reviewing our internal processes to improve our service.

If you're open to discussing your concerns further, please reach out to our customer service team compliance@cmme.co.uk . We appreciate your feedback and the opportunity to address your specific circumstances.

Thank you for bringing this to our attention.

Kind regards,
Thomas George
CMME

Noté 5 sur 5 étoiles

Second mortgage with CMME - highly recommend them!

We just took out our second mortgage (well, remortgage) with CMME, and I couldn’t thank them enough. We had complexities due to being a former contractor and needing to remortgage to pay off help to buy. Our advisor Polly and case manager Rebecca were so helpful at every point and found us a really great deal despite the volatile market meaning we had to submit our application with genuine urgency. Polly gave us reasoned and experienced advice and we successfully completed the remortgage yesterday, much to our relief. Thank you very much to Polly, Rebecca and CMME for helping us.

10 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Repeat customer of CMME

I am a repeat customer of CMME, in total over the past 8 years i believe there has been 2x mortgages and 2x re-mortgages.
At every junction, CMME have provided a professional and comprehensive service and have proved themselves a valued resource for professional contractors such as myself.

3 octobre 2022
Avis spontané
Logo de CMME

Réponse de CMME

Hi Andy,

Thanks for the awesome review and glad we could help you once again.

Thanks

CMME

Noté 5 sur 5 étoiles

Application approved in 16 days. Professional and Experienced Mortgage Consultancy for anyone

I have recently used CMME to help me secure a mortgage (on advice from a friend who highly recommended their service). He was a contractor but I am not, so it is worth mentioning that their services are for anyone. The CMME team are extremely knowledgeable and professional, helpful and kept me informed, calm and reassured throughout the whole process. CMME have successfully secured me the best available rate for my mortgage during these volatile times on the market and saw that my mortgage application was submitted in time to take advantage of the favourable rates available. I would like to mention special thanks to Ben Goble & Ella Driscoll – both incredibly professional and a pleasure to deal with. I have also had calls with other team members and it is very clear that CMME’s priority is providing the best quality service to their clients.
I will most definitely be in touch with Ben in 5 years after my fixed-rate mortgage comes to end and have no hesitation in recommending CMME to anyone looking for an experienced and high quality mortgage consultancy service.

29 septembre 2022
Avis spontané
Logo de CMME

Réponse de CMME

Hello Agata,

What a great review and we are so glad you had a great experience with CMME. I have passed your message on to Ben and Ella who were very appreciative of the positive feedback.

Many Thanks

CMME

Noté 5 sur 5 étoiles

Could not have got our mortgage without CMME

Stacey has proved to me that a specialist mortgage broker was the right way to go. As a self employed person, had I approached our lender directly, we never would have had access to the deals available to CMME clients. Even then, Stacey ensured we could get our original lending amount when the lender made a mistake in underwriting. I would say CMME are essential for self employed people looking for mortgages. Thanks to Stacey and Lauren for helping us through this and making it happen!

8 septembre 2022
Avis spontané
Noté 1 sur 5 étoiles

Incredibly disappointed in the service…

Incredibly disappointed in the service or lack of service we’ve received. After submitting our initial enquiry online we were called the following day (March 21st) and a meeting arranged for the next afternoon. I took time off work and organised childcare for this meeting and not only did Paul not call, we received no communication explaining what had happened. I chased them by phone and directly to Paul’s email (March 24th) to which he advised he’d experienced I.T issues, gave him the benefit of the doubt. He asked for my availability the following week, which I gave him and have heard nothing since (March 25th). CMME came highly recommended but unfortunately we have been less than impressed by them.

13 avril 2022
Avis spontané
Logo de CMME

Réponse de CMME

Hello Alana,

First of all I want to apologies for your experience with CMME on this occasion, especially after being referred to us.

I have managed to catch up with Paul and he has also conveyed a sincere apology. Unfortunately Paul did have several IT issues, which meant he may have missed some communications. While this is not an excuse and we have let you down on this occasion, I hope you can appreciate this as an anomaly on what is normally a quality service.

Many Thanks

Thomas George

Noté 1 sur 5 étoiles

Waste of time and unexperienced staff. Stay away.

If you want to have a service from this company stay away from Ben G. and Ella D. After dealing more than a month and doing what ever they said, they refused me to give mortgage. They never answer the phones and replied mails only with standard messages. Extremely unprofessional, could not understand the case and explained completely wrong, they forced me to change my company shareholder structure and asked for several types of reference letters from my manager. Everytime they asked me to make a change, they responded me that they do not accepted. They kidded us. Ruined my relationship with my managers and partners, vendor and estate agency. It was a very bad experience for me and wasted my time. The only thing I can say is stay away!!!

28 mars 2022
Avis spontané
Logo de CMME

Réponse de CMME

Dear Alp,

First of all apologies for not finding your experience satisfactory with CMME, we take any negative feedback seriously. I wanted to make sure that we acknowledged this review as I believe it is an anomaly in our generally overwhelmingly positive reviews on other platforms.

A member of the CMME team will have reached out to you to discuss the issue (or will do shortly).

Many Thanks

Thomas George
CMME

Noté 1 sur 5 étoiles

I would not recommend this provider

I would not recommend this provider. Very inefficient communication. No customer service.

We tried them once, but based on their attitude we realised that these people cannot be trust. Hence, we did not proceed.

15 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Exceptional service every time

Ben Goble and Ella Driscoll have been excellent. We have worked with them on a couple of transactions and found their services to be exceptional. We would happily recommend CMME as the mortgage broker of choice

2 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Great experience and I will definitely use them again

Recently used CMME to handle our remortgage. Great service and the team are very knowledgeable, helpful and proactive. Even though their part is done, we’ve still had a couple of calls to check on the progress and had lots of useful advice. We would definitely recommend them. Thank you to Jennifer Ward in particular!

22 novembre 2021
Avis spontané

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