I've been shopping with this company over many platforms, ebay, their website and whatnot. Always professional and friendly and always there to help with any requests or needs. Have an excellent sel... Voir plus
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I have bought from Sian and Mike on quite a number of times. The streamers are amazing alway and professional. I now find myself watching even if I don't buy just for the laugh. The bags and items are... Voir plus
Sian and mike are so entertaining to watch. They have such a range of products, i want them all! Order came very fast and they do brilliant bargains on whatnot. Would definatly recommend tuning in.
As always CM POP have made my day with a brilliant loungefly, this time it was Tigger and my god he’s beautiful! Such a fabulous company with such friendly customer service and they will always sort o... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
An online toys and collectables retailer specialising in Funko Pops and Loungefly.
Coordonnées de contact
London, EC2M, London, Royaume-Uni
- support@cmpop.co.uk
- cmpop.co.uk
4,9
Excellent
243 avis
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Got one of the Harry Potter Loungefly…
Got one of the Harry Potter Loungefly bags , although expensive is great quality and arrived quickly !
24 février 2026
eBay Stepped In: Seller Acted "Maliciously" and Forced an Unwanted Sale
Accidentally bid during eBay Live due to interface glitch. Immediately requested cancellation before item was dispatched. Seller refused and forced the sale. Called to explain - they were dismissive and rejected cancellation out of spite. eBay customer service reviewed the situation and sided with me completely, forcing a full refund and investigating the seller. Extremely poor customer service for what should have been a simple pre-dispatch cancellation. Would not recommend.
2 mars 2026
Avis spontané
Réponse de CM POP Ltd
I'd like to update this review with facts:
Buyer used a live selling platform to win an auction at 10am this morning. Live streams generally have no cancellations due to the auction style bidding.
He was extremely rude to our live streamer causing disruption to the stream.
He requested a cancellation that morning which was under review with our team (we cannot review footage whilst a streamer is live).
He messaged us directly having already raised a case with ebay before giving us the opportunity to review. We asked him what ebay had said and we were reviewing it, this is at 3pm.
He then threatened us over messages as we hadn't responded quick enough, saying that he was going to leave negative reviews across our socials unless we cancelled, as you can see from his reviews on here it does seem to be a trend with this gentleman.
He then sought out a personal number for one of our staff members which he found online, he called them at 8pm at night and began to berate them. Our staff member was in the process of explaining it was under review when the gentleman used an application on his phone that started recording the call. The staff member asked him not too record and the gentleman hung up the phone.
So to summarise:
Had buyers remorse
Allowed no time before reporting to ebay to rectify
Threatened to leave negative reviews
Wasn't responded to fast enough so phoned a staff members mobile at 8pm at night.
Leaves negative reviews across the Internet.
For reference the item was £8.99 including postage and our team were instructed to cancel it in the morning.
Unfortunate to take our first ever bad review but this one at least we know its someone all businesses should avoid. We have been assured he'll be removed from the platform for his behavior and we've blocked his number for our employees safety.
Massive red flags here 🚩 Avoid 🚩
Updated in response to sellers response:
Buyer is lying and inflating the truth but original point stands, MASSIVE RED FLAGS 🚩🚩
So nice to have found this online…
So nice to have found this online retailer for my "toys." Lots of distinctive products. Easy transaction. Shipped immediately. Well packaged. THANKS and will certainly be back!
20 novembre 2025
Great order
Ordered off there Amazon shop and got Kenny loungefly came 4 days early great shipping time packaged well keept it shape well protected everything was perfect
20 février 2026
Avis spontané
Zero complaints
Zero complaints. I would happily use CM POP again. People can shop with confidence here.
5 février 2026
Fast delivery package very well would…
Fast delivery package very well would definitely order again.
5 février 2026
Quick delivery as described also sent…
Quick delivery as described also sent the exact one requested Great thank you
19 décembre 2025
Very nice came in one week and my…
Very nice came in one week and my package wasn't damaged very amazing!
15 décembre 2025
Exactly what I was looking for
The item was a described by seller, well packed for delivery, arrived in good time, great price, perfect condition. Would use again and recommend.
15 octobre 2025
Missing parcel but great customer service
They shipped really quickly but Royal Mail lost the parcel. Although my parcel went missing, they dealt with it really quickly and refunded right away. The customer service is fantastic and I would buy from them again.
26 septembre 2025
Avis spontané
Exactly what I wanted
Navigation of the site was easy to find what I wanted.
Delivery was fast and the item I bought arrived in perfect condition 👌
22 septembre 2025
Had a slight issue with my order
Had a slight issue with my order. After sending a message, I received a fast response from one of the team and the issue was swiftly taken care of! Customer service was top notch and would happily use them again!
1 septembre 2025
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