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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely loved getting lessons from Jislaine , she is so knowledgeable and patient. Also gave me so many tips that other instructors haven’t even mentioned before. I highly suggest getting a lesson... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My instructor, Ken J., was wonderful. Since I was starting entirely from scratch, I really appreciated his patient, step-by-step approach. His years of experience were clear in the way he taught, and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Stephen is a wonderful instructor who knows how to clearly explain things and give helpful tips on not just doing well on the driving test, but driving for life. Thanks to him, I was able to pass my d... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

overall it was decent. i had a great experience with my first driver but for my second lesson it was a little stressful. there wasnt much conversation and the driver kept grabbing my wheel at unecessa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. École de conduite

Écrit par l'entreprise

Coastline Academy is the largest driving school in the country and the 6th fastest-growing education company in America according to Inc.com. Coastline was founded with the mission of eradicating car crashes and has provided top-quality education to over 250,000 driving students across 500+ cities, receiving a 98% 5-star rating. The company combines modern technology with rigorous safety standards to deliver a learning experience that is personalized, safe, and efficient.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 5 sur 5 étoiles

Remaining Calm And Collective Behind The Wheel

I learned so much from listening to Rhonda's directions despite being nervous with getting behind the wheel she taught me well with deep breathing and taking my time as I was properly operating the vehicle and I'm not only grateful for being instructed by her but I look forward to her instructing me in the next driving lesson.

1 mai 2026
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Réponse de Coastline Academy

Thank you for sharing your experience with Rhonda's deep breathing techniques and patient instruction during your driving lesson.

Noté 5 sur 5 étoiles

Awesome!

Learned a lot, had a great time, and came out more confident :)

30 avril 2026
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Réponse de Coastline Academy

We are grateful you learned a lot and gained confidence! Thrilled you had such a great experience with us.

Noté 5 sur 5 étoiles

Our instructor (Mark L.) was fantastic

Our instructor (Mark L.) was fantastic. Prompt, professional and very kind.

30 avril 2026
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Réponse de Coastline Academy

Thank you for taking the time to share your experience with Mark L. We're delighted he was fantastic, prompt, professional and kind.

Noté 5 sur 5 étoiles

Great instructor!

Great instructor!

30 avril 2026
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Réponse de Coastline Academy

We are so pleased to hear your instructor provided a great experience! Thank you for sharing your review with us.

Noté 1 sur 5 étoiles

My experience with Coastline’s Fort…

My experience with Coastline’s Fort Worth location was unacceptable and, at times, unsafe.
One instructor (“Coach K” / JL) consistently used an aggressive, raised tone and created an unnecessarily intimidating environment. More seriously, there was physical interference while I was driving - my leg was pushed to force acceleration on the gas pedal. That is a blatant safety issue and should never happen in a driver training setting.
That is a serious safety concern and should never happen in a driver training setting. I was also given inconsistent and questionable guidance, including being told to accelerate during turns.
During my road test, the issues continued but with a different examiner, Patricia. I was given confusing instructions near a traffic light, which created an unsafe and unclear situation. I was then marked as driving in the wrong lane - an allegation I strongly dispute, as I did not drive in the wrong lane at any point.
What makes this worse is how the situation was handled afterward. I was never informed that I was being recorded during lessons or testing. Only after raising concerns did they acknowledge recordings exist, yet they refused to provide access and instead offered only an internal “summary.” That is not transparency - it is a one-sided process with no accountability.
While I did have positive experiences with a few other instructors, that only highlights the inconsistency in standards at this location.
Between unsafe instruction, physical interference during driving, a disputed road test evaluation, and a lack of transparency around recordings, this experience raises serious concerns. I would strongly caution others before choosing this location until these issues are properly addressed.

29 avril 2026
Avis spontané
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Réponse de Coastline Academy

Thank you for sharing your feedback. We take all concerns seriously, especially those related to safety and communication.
We connected with you directly to review your experience, provide clarification around instruction, testing outcomes, and recording policies, and share information on how to pursue a formal review through the appropriate state agency if desired.

A refund has also been issued following that conversation.
We appreciate you taking the time to share your experience.

Noté 5 sur 5 étoiles

Greg. H was a Great Instructor

Greg H. was a fantastic instructor. He guided when necessary and I felt comfortable the whole time. He also had a lot of funny stories so that made the time entertaining. I also got to go by the beach which was awesome. Thanks Greg, 5 stars for sure.

30 avril 2026
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Réponse de Coastline Academy

Thanks for the fantastic review! We're thrilled Greg H. made your experience comfortable and entertaining. The beach location is special!

Noté 1 sur 5 étoiles

I cannot book driving lessons

I cannot book driving lessons. Was told that there was just an "influx of students" and I should sign up to get alerts. For the price I pay--I feel that I should be able to get lessons and not have to watch like a hawk for available times. Additionally, the customer service is slow to respond and inaccurate. For my first child I got several different inaccurate response to the very simple question of how many lessons he still needed to pass the certificate to the DMV...for my second child, I couldn't get them to really help at all.

30 avril 2026
Avis spontané
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Réponse de Coastline Academy

Thank you for your feedback. We understand how frustrating this has been.
Lesson availability in your area is currently booked through August, and new appointments will open as schedules allow. We apologize for falling short with booking difficulties and slow customer service
Your feedback has been shared with our team.

If you’d like help reviewing your student’s lesson status or next steps, we’re here to assist.

Noté 5 sur 5 étoiles

My teen had a great experience and…

My teen had a great experience and really enjoyed Matthew as a teacher.

29 avril 2026
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Réponse de Coastline Academy

We are privileged to hear your teen enjoyed Matthew as a teacher. Thank you for sharing this positive experience.

Noté 1 sur 5 étoiles

I strongly caution anyone considering…

I strongly caution anyone considering this driving school, especially the Fort Worth location. What I experienced was not just poor instruction, but a pattern that felt predatory, unsafe, and deeply unprofessional.
I initially booked 10 hours behind the wheel (five 2-hour lessons) and had three solid instructors, Charles, Victor, and Gator, all of whom indicated I was ready for my road test. However, just before my scheduled test, a different instructor suddenly claimed I was “not ready,” directly contradicting the previous day’s feedback. She suggested I reschedule the test (knowing it would cost $100) and pushed me to book five additional lessons for another $1,000. This completely undermined my confidence right before the exam.
She then strongly recommended a 1-hour prep session with “Coach K,” who was also supposed to be my examiner. This turned out to be the worst decision I made.
During that session, his behavior was unacceptable:
1. He introduced arbitrary and unnecessary rules, such as restricting hand placement on the steering wheel to four exact points, claiming I would fail otherwise. He rushed through this without allowing time to process and immediately escalated to yelling.
2. He repeatedly instructed me to press the gas during turns, which directly contradicted prior instruction and is unsafe.
3. He physically pushed my knee down to force me to accelerate, which caused the vehicle to lose control. This is completely inappropriate and should never happen.
4. He continued yelling and pressuring me throughout, saying I would fail if I did not follow his commands. This pressure contributed to me hitting the curb, which he then used as justification to fail me.
Immediately after failing me, his tone changed. He encouraged me to book another 2-hour session and a retest with him the following week, clearly pushing additional paid sessions.
Unfortunately, it got worse:
In the follow-up 2-hour lesson, he escalated the same behavior - constant yelling, continued physical interference (pushing my knee), and forcing unsafe driving techniques such as accelerating into turns.
At one point, he was yelling “gas” while simultaneously applying the brake himself.
He again pressured me to reschedule my test (another $100 fee) and book more lessons.
At this point, I spoke with others who confirmed this was not normal. I reported the experience to the academy and requested a different examiner. Shortly after, my test was reassigned, but it was clear the examiners communicate closely.
The second examiner, Patrice, appeared hostile from the start. During the test:
1. She claimed I did not perform proper shoulder checks (SMOG), which I did - I clearly looked over my shoulders every single time, this comes naturally to me.
2. She criticized my parallel parking, stating the tire should be on the red line rather than 6 inches inside, contradicting all prior instruction.
3. She claimed I failed to check over my shoulder during a lane change, which was inaccurate - I did check over my shoulder.
4. Near a red light, she instructed me to change lanes at the last moment, creating a confusing and unsafe situation.
5. Ultimately, she failed me for “driving in the wrong lane,” which is simply not accurate.

By this point, it felt predetermined.
In total, I spent nearly $1,500, was put in unsafe situations, and had my confidence significantly impacted. This experience raises serious concerns about:
1. Unsafe instruction practices
2. Physical interference during driving
3. Pressure to purchase additional lessons
4. Potential bias in testing
I strongly recommend that oversight authorities such as the Texas Department of Licensing and Regulation look into this location and require in-car cameras during instruction and testing to ensure accountability.
This is not just about money, it’s about safety and fairness. No student should be put in this position.

24 avril 2026
Avis spontané
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Réponse de Coastline Academy

Thank you for sharing your experience. We’ve reached out to you directly to better understand your experience and work toward a resolution. Our goal is always to support our students in building the skills and confidence needed to succeed, and we’re committed to making this right.

Thank you again for bringing this to our attention.

Noté 5 sur 5 étoiles

I had an excellent experience with Coastline Driving School Fort Worth

I had an excellent experience with Coastline driving school Fort Worth and especially with my instructor. From the very beginning, everything was handled in a highly professional manner, which immediately put me at ease.

My instructor is very experienced and knowledgeable, and his guidance throughout my lessons was truly invaluable. He created a calm and supportive environment, never making me feel nervous or pressured, which helped me build my confidence behind the wheel.

It was also very clear that he is an exceptionally skilled and experienced driver, and his ability to teach in such a patient and reassuring way made all the difference.

I would highly recommend this driving school to anyone looking for professional, high-quality instruction. It was a fantastic experience, and I’m truly grateful for the support and expertise I received.

29 avril 2026
Avis spontané
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Réponse de Coastline Academy

Thanks for the excellent feedback! We're thrilled your instructor created such a supportive learning environment and helped build your confidence.

Noté 5 sur 5 étoiles

Gerald H is such a cool instructor

Gerald H is such a cool instructor. He noticed I had some confusion and he corrected me in a way that didnt make me feel bad. When he was correcting me, he had some humor. He’s a very fun instructor and I hope somebody gets him as an instructor.

29 avril 2026
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Réponse de Coastline Academy

Thank you for taking the time to share your experience with Gerald H. We're thrilled he made learning enjoyable and supportive.

Noté 5 sur 5 étoiles

Had an awesome first lesson with Stephen D.

Had an awesome first lesson with Stephen D. today. He pushed me in a good way because he saw that I was capable. I drove on the highway for the first time and reverse parallel parked. Stephen was kind, patient, and confident. He put me at ease and was great at explaining road rules, maneuvers, and test expectations. Thanks Stephen!

29 avril 2026
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Réponse de Coastline Academy

We deeply cherish your feedback about Stephen D. Thrilled you felt confident driving on the highway and parallel parking!

Noté 5 sur 5 étoiles

My experience with coastline is good…

My experience with coastline is good especially with the instructor Lilli, she is a great teacher who brings confidence in you and also ease to relax to mind. She keep saying the rules which often people ignore. I am only disappointed with the scheduling it’s too a long wait time.

28 avril 2026
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Réponse de Coastline Academy

We are absolutely thrilled to hear about your positive experience with Lilli! Her patience and clear explanations make all the difference.

Noté 5 sur 5 étoiles

My instructor Paul was very kind and…

My instructor Paul was very kind and made me feel very comfortable throughout the exam. I was very anxious and he couldn’t have been more helpful. I highly recommend this place.

28 avril 2026
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Réponse de Coastline Academy

Thanks for recommending us! We're glad Paul made you feel comfortable and helped ease your anxiety during the exam.

Noté 5 sur 5 étoiles

Great experience

Exceptional customer service, friendly staff, quick scheduling! Gave me the exact help I needed to get my license. Thank you!

28 avril 2026
Avis spontané
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Réponse de Coastline Academy

Thank you immensely for choosing Coastline Academy! We're thrilled our staff provided exceptional customer service and quick scheduling for your license needs.

Noté 5 sur 5 étoiles

Exceptional Driving Instructor – Noel Is the Best!

Noel was an amazing driving instructor. He was patient, professional, and made every lesson feel comfortable and productive. His calm approach, clear guidance, and helpful feedback really helped build confidence and improve safe driving skills. I highly recommend Noel to anyone learning to drive!

27 avril 2026
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Réponse de Coastline Academy

We are thrilled to hear about your excellent experience with Noel! Thank you for highlighting his patience and professionalism.

Noté 5 sur 5 étoiles

Jonathan B

Jonathan B. is the best!!! He makes driving so fun to learn! and gives the best tips to know the little things about driving!!!

27 avril 2026
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Réponse de Coastline Academy

We are grateful Jonathan B. makes driving fun to learn and shares helpful tips!

Noté 5 sur 5 étoiles

Patience and a good attitude will take you far.

Deshea H. is awesome. He had such a positive attitude and SO much patience. After one lesson with Deshea, my daughter was driving with her dad and said, "Deshea was so nice to me...why can't Dad be more like that?" LOL

Aside from Deshea, a contact from Coastline helped me immensely because we had some issues with my daughter's permit and they handled the situation with me with such care. Thank you!

18 avril 2026
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Réponse de Coastline Academy

We are overjoyed to hear about Deshea's patience and positive attitude! Thank you for recognizing our team's care with your daughter's permit situation.

Noté 5 sur 5 étoiles

Dina J

Dina J. Gave me a great lesson. Very patient and calm attitude all throughout the lesson. Gave great instruction and insight that’s easy to understand. Overall a great experience

27 avril 2026
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Réponse de Coastline Academy

Thank you for taking the time to share your experience with Dina J. We're delighted her patient instruction made learning easy.

Noté 5 sur 5 étoiles

Very constructive and supportive

Very constructive and supportive! 10/10 would recommend to all new drivers.

27 avril 2026
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Réponse de Coastline Academy

Thank you for taking the time to share your experience! We're pleased you found our program constructive and supportive.

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