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Official privileged access to major international sporting events: F1, MotoGP, Tennis, Sailing, NFL, NBA, Superbowl, Kentucky Derby, America's Cup Event planner Milan | Ancona
Viale della Vittoria 13, 60123, Ancona, Italie
3,8
8 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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An unforgettable experience at the Monaco GP. The booking process was very straightforward, the tickets arrived on time with all the details we needed, and getting into the circuit on race day was completely smooth.
Réponse de Coloma Srl
Thank you Xavier!
Thank you so much for your review!
Coloma why you dont pay refund to all clients who waiting for it all social media is full with claims etc
You change every time email adresses, details etc
You buy reviews or and friends making so all illegal
Latest update no refund
Réponse de Coloma Srl
Dear reviewer,
Your accusations are false, serious, and unfounded.
Before publicly accusing others of illegal behavior, you should clarify your position and pay the relevant fines.
Furthermore, you are using fake and unauthorized profiles to spread grossly defamatory statements. Our email addresses remain the same (info@coloma.it and amministrazione@coloma.it).
Using defamation to try to achieve your own goals, which by the way cannot be achieved because you have violated the Terms and Conditions is highly unfair.
You are fully aware of your debt situation; it’s pointless for you to continue cowardly publishing defamatory reviews.
This conduct may have legal consequences. We therefore urge you to immediately cease publishing false content.
Any further messages will be forwarded to our lawyers.
Best regards.
The tickets were spot on, and customer support was incredibly helpful. Thank you for making the whole process so smooth.
Réponse de Coloma Srl
Thank you Adrian!
Thank you so much for your review!
Probabilmente il miglior servizio clienti che abbia mai trovato. Avevamo tantissime domande sul Gran Premio d’Austria e hanno sempre risposto rapidamente, con precisione e grandissima disponibilità.
Complimenti davvero.
Réponse de Coloma Srl
Gentile Cliente,
La ringraziamo molto per il suo giudizio.
Se potessi dare 10 stelle lo farei. Assistenza veramente di alto livello: professionali, gentilissimi e disponibili praticamente per qualsiasi nostra richiesta. Ci hanno seguito passo dopo passo e ci siamo sentiti assistiti in ogni momento fino a dopo l’evento. Esperienza F1 fantastica!
Réponse de Coloma Srl
Grazie Andrea!
La ringraziamo molto per il suo giudizio!
Fantastic communication and professional service, our F1 Spa GP tickets were spot on. Would definitely use them again!
Réponse de Coloma Srl
Thank you Delpha!
Thank you so much for your review!
Esperienza davvero positiva. Ho acquistato i biglietti per il Gran Premio di Formula 1 dell’Ungheria e tutto è stato gestito in maniera professionale. Assistenza disponibile e informazioni chiare. Sicuramente mi rivolgerò nuovamente a loro per i prossimi GP.
Réponse de Coloma Srl
Grazie Luciano!
La ringraziamo molto per il suo giudizio!
Payment and no F1 tickets...
We have same problem with Luca Mariotti /Roberto Della Maria from Coloma SRL
Coloma.it and ColomaStore.com
Ancona, Milano Italy
No refund nothing.. Disappeared...
All evidence available
Thank you for your response.
I disagree with your statement.
According to our records, we made substantial payments to COLOMA S.R.L. for Formula 1 tickets. We have invoices, payment confirmations, bank records, emails and WhatsApp correspondence documenting these transactions.
The tickets we paid for were never delivered. Instead, we received credit notes from COLOMA S.R.L. However, according to our experience, the amounts stated in those credit notes have not been refunded.
Your statement that our reservation was not completed due to non-payment does not reflect our understanding of the facts or the documentation we hold. If you believe otherwise, please provide the specific contractual basis and supporting evidence for your claim.
Our review reflects our own documented customer experience. We are prepared to provide our documentation to Trustpilot or the appropriate authorities if requested.
We stand by our review.
Réponse de Coloma Srl
Dear Customer,
What you have stated is false.
Your reservation was not completed because you did not respect the agreed payment terms.
We are still waiting for your payment of the penalty provided for in the contract.
Best regards.
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