colombiancoffee.usAvis 

111
TrustScore 4 sur 5

3,8

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Ordered weeks ago and still haven't received anything or any updates on the process. Poor service on the time lines, given for delivery

Noté 5 sur 5 étoiles

Excellent service! So I was looking for that specific coffee that I had received from a friend that had came back from Colombia; after some research, I found this website/company that had the excat sa... Voir plus

Noté 5 sur 5 étoiles

BEYOND IMPRESSED!! Excellent experience! 🤩 Everything from purchasing to customer service to delivery was perfection. My package arrived safely and in a timely manner. The product was exactly what it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love coffee! Bought Colombian whole beans from Costco, for years! This is entirely a step above! Smooth and distinct with lots of notes! Delicious caramel flavors! Definitely many steps above!😋

À propos de l'entreprise

  1. Boutique de café
  2. Grossiste en café

À propos de colombiancoffee.us

Écrit par l'entreprise

About ColombianCoffee.us

Farm-to-Cup Approach

We specialize in farm-to-cup coffee. What exactly does that mean, you ask? Our promise at Colombian Coffee US has always been and always will be to connect small coffee producers in the beautiful land of Colombia with American customers. We’re helping to cut out the middle man by buying directly from local farmers. Above all, our partnerships with the finest coffee growers in the region are rooted in respect and integrity. We give them total control over the cultivation, harvesting, and roasting of their coffee beans. All we do is help get their final product into the hands of customers.

Our Farmers | Roasters

Working with Colombian coffee farmers is the first and most important step in our farm-to-cup approach. Colombian Coffee US works directly with select farmers, all of whom have decades of experience in the industry. Our direct and positive relationships with farmers in the region is ultimately what allows us to provide top of the line coffee at an affordable price point. Our process is as follows: We reach out to meet with our farmers and buy their coffee beans before harvest, eliminating the need for middle men and transportation costs, both of which inflate the price of coffee.

Integrity, Respect, and Fair Wages

What sets us apart from other Colombian coffee brands? Our farm-to-cup approach ensures a fresh, ethical, and authentic cup of 100% arabica coffee every time. Ethics are top of mind for Colombian Coffee US. Too often Colombian coffee growers are taken advantage of, forced into deals that offer them far less compensation than what they deserve. We’re trying to right this wrong by making fair wages a pillar of each and every partnership we make. Anyone that knows Colombia knows that coffee is the pride of the nation. We refuse to undermine that pride by offering farmers less than what their top quality beans are worth. Typically, a grower will auction off their beans at a tasting event. At such an event, the quality of each bean is determined and it is the quality that sets the price. However, we know that certain growers, such as those who we work with, always produce quality beans. Thus, there’s really no need to engage with this auction system, a system that often results in less money for the grower and more money in the pocket of the foreign buyer. At Colombian Coffee US, we pride ourselves on getting the right price for both our growers and our customers. We never sacrifice quality, but we also never disrespect the growers, who are truly experts at what they do.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

111 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,8

Tous les avis

(111)

17 avis reçus au cours des 12 derniers mois

Écrire un avis
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Noté 5 sur 5 étoiles

Fast response

Hey there, we bought Buendia coffee 500g and we needed to change some information for the invoice. We received a fast reply solving our request.

18 juillet 2023
Noté 5 sur 5 étoiles

Love the coffee!

Great products, great prices and quick shipping. Forgot my offer for the discount. Maybe I’ll remember next time.

9 juillet 2023
Noté 2 sur 5 étoiles

Disappointed 😞

Sorry but the Juan Valdez espresso I had in Colombia was the best coffee ever. Better than Starbucks. Not this time. Very disappointed. The beans were not fresh.

10 juin 2023
Noté 1 sur 5 étoiles

Very stale weak beans

Very stale weak beans. Smells stale. Looks stale. Poorly packed in a thin bag. Folgers columbian coffee 100% better for $6. I will never purchase again. Everything in Spanish without interpretation.

19 mai 2023
Noté 5 sur 5 étoiles

Coffee was great

Coffee was great, delivery was fast, site is easy to use and informative. Can't really find anything bad to say, I'll be shopping here again and again.

5 mai 2023
Noté 3 sur 5 étoiles

the coffee is great thanks a lot but…

the coffee is great thanks a lot but the customer care is awfull! your manager just confused my order with somebody yelse!

5 avril 2023
Avis spontané
Logo de colombiancoffee.us

Réponse de colombiancoffee.us

Dear Mr Benett
we regret the bad experience with us, however please contact us via email to sort this out. we will be happy to make things right for you.

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