Process was very fast and simple to obtain. Customer service was outstanding. I received a call later after submitting application just to make sure we did not have any questions. Very Happy!
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Process was very fast and simple to obtain. Customer service was outstanding. I received a call later after submitting application just to make sure we did not have any questions. Very Happy!
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I had to request a refund on a bond I purchased in error. When I called, I got a human right away (unusual these days!). Alexandra was very helpful and walked me through what I should do. Everyone t... Voir plus
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Getting a quote online was straightforward and quick. The number quoted was exactly what I paid. Melissa Rodriguez reached out via email to provide assistance, if needed. I started the process on Frid... Voir plus
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The site was easy to navigate, the team called and asked if I had any questions. Appreciated the simplicity of working through something I had never done before. Thank you.
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Online & instant to suite your business needs.
123 Tice Boulevard, Ste 250, 07677, Woodcliff Lake, Etats-Unis
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Francesca Di Pasquale provided truly exceptional customer service throughout our ERISA bond renewal process. She was incredibly responsive to my multiple calls and questions, made what could have been a complicated process feel simple and straightforward, and helped me quickly understand and select the best option for our company.
She then walked me through the final steps and payment process, allowing us to complete everything within minutes.
What stood out most was her accessibility, patience, knowledge, and genuine willingness to help. In a time when it is increasingly difficult to reach a knowledgeable person directly, Francesca made the entire experience surprisingly easy and positive.
Outstanding service from start to finish. Francesca is a tremendous asset to Colonial, and I’m very grateful for her help.

Réponse de Colonial Surety
I found this company online and decided to get the bond I needed through them after researching several others. I was initially pleased with the results but it took to long to get the bond I needed. After several calls, I finally received the bond (9 days). I was really frustrated that it took so long for something I needed in a hurry. If I have any advice to give… do more research!! Customer service were really nice though!!

Réponse de Colonial Surety
The application process is very tedious and repetitive. I had to input or verify the same information over and over, and finally hit a snag so that I had to call the representative to get it resolved. Very time-consuming.

Réponse de Colonial Surety
I had to request a refund on a bond I purchased in error. When I called, I got a human right away (unusual these days!). Alexandra was very helpful and walked me through what I should do. Everyone there was very responsive and resolved my issue with no aggravation!! Highly recommend.

Réponse de Colonial Surety
Representative was courteous and responsive on the phone. She resolved my issue and took care of updating my policy per my request.

Réponse de Colonial Surety

Réponse de Colonial Surety
The online application process was very easy. The prompt and courteous staff made the entire bond experience very easy. The entire team provided exemplary customer service!!!

Réponse de Colonial Surety
What made it great, it was a one day process from the application to the aprovel. Thank you!

Réponse de Colonial Surety
So far, so good! I’ve been chasing a local insurance agency around to get a probate bond done, and I was fully approved for the bond through Colonial in less than an hour with a rate nearly $500 cheaper than the tentative quote I got from the local agency. Communication from Jennifer at Colonial has been quick and straightforward. Advice I read online indicated working with a local insurance agency would likely be a cheaper and better experience, but Colonial put that advice to shame almost immediately. Hopefully the remainder of this bond process continues to go this well.

Réponse de Colonial Surety
It was a simple process and when I needed a rider, they were also great to provide relatively swiftly.

Réponse de Colonial Surety
The customer service rep walked me through the seamless online process. Answered my questions.

Réponse de Colonial Surety
A staff member contacted me personally to remind me of the deadline in renewing my policy.

Réponse de Colonial Surety

Réponse de Colonial Surety
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