Process was very fast and simple to obtain. Customer service was outstanding. I received a call later after submitting application just to make sure we did not have any questions. Very Happy!
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Process was very fast and simple to obtain. Customer service was outstanding. I received a call later after submitting application just to make sure we did not have any questions. Very Happy!
L'entreprise a répondu
I had to request a refund on a bond I purchased in error. When I called, I got a human right away (unusual these days!). Alexandra was very helpful and walked me through what I should do. Everyone t... Voir plus
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Getting a quote online was straightforward and quick. The number quoted was exactly what I paid. Melissa Rodriguez reached out via email to provide assistance, if needed. I started the process on Frid... Voir plus
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The site was easy to navigate, the team called and asked if I had any questions. Appreciated the simplicity of working through something I had never done before. Thank you.
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Écrit par l'entreprise
Online & instant to suite your business needs.
123 Tice Boulevard, Ste 250, 07677, Woodcliff Lake, Etats-Unis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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From start to finish the process, couldn’t have been any easier. Ryan was incredibly responsive and helpful.

Réponse de Colonial Surety

Réponse de Colonial Surety
customer servie, quick response, efficient, meet the deeds of the people

Réponse de Colonial Surety
Typically great, and timely about their auto renewal process. But I’ve been with them for four years and every year we have an issue with documentation. I never receive the correct files, have miscommunications with my state about cancellations. And when they resend expired documents from the previous year I can’t seem to get ahold of anyone to get me what I need in a timely manner. This is super serious what they do, my business depends on it every year- I pay on time so the least you can expect is get the correct documentation in a timely manner.

Réponse de Colonial Surety
Melissa R was absolutely amazing and helped me purchase the bond I needed for my 401k plan. She explained everything to me and was super helpful! She is a rockstar!

Réponse de Colonial Surety

Réponse de Colonial Surety
A call and step by step walk through to navigate confusing insurance lingo. Staff was kind and patient. Saved her info for future assistance!

Réponse de Colonial Surety
The gentleman who helped me, Ryan Gill, was wonderful. He was helpful, very responsive, and set up our bond quickly.

Réponse de Colonial Surety
Pro active out reach at renewal. Had all information available for questions I asked. Quick and easy

Réponse de Colonial Surety
The whole renewal process was so effiicient and streamlined.

Réponse de Colonial Surety
I needed to purchase a fidelity bond. Jonathan was super helpful for me getting this purchased. He answered all my questions as well.

Réponse de Colonial Surety
Seamless process, had my ERISA bond in minutes. Doesn't get any easier.

Réponse de Colonial Surety

Réponse de Colonial Surety
The online system to complete the renewal process was easy.

Réponse de Colonial Surety
The application was easy to fill out. Getting accepted was quick and a lot less stressful.

Réponse de Colonial Surety
I spoke with Rachel (I think), and this was definitely not her first rodeo. She was able to answer all of my questions with confidence and walked me through the process with ease.

Réponse de Colonial Surety
The bond wasn't written correctly and they left it to me to try and trouble shoot. I tried to explain I needed more than template bond because I had a special case. They were able to fix it after further discussion. The platform they used also tends to freeze sometimes.

Réponse de Colonial Surety
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