colourtrend.ie Avis 447

TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Great paint excellent investment. You can actually remove a pencil or pen with a wire scrub and the paint won't budge. 9 years I have it on the walls and its as good as it was the day it was put on. W... Voir plus

Noté 5 sur 5 étoiles

Outstanding service. I had my paint delivered within two days of ordering. Painted the two garden sheds in different parts of the garden with the 'Paint your shed' kits. 'Wild raspberry' is a beau... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Got the new colourtrend platinum paint and it's got to be the best paint on the market it's very easy to use and the colour's are rich and deep.Also the acoustics in the room are better a warmer so... Voir plus

L'entreprise a répondu

Noté 3 sur 5 étoiles

Couldn't speak highly enough of consultation, delivery service and quality of product. I'll always judge companies more so on their after sale service and sadly Colourtrend were a let down here... Voir plus

À propos de l'entreprise

  1. Fabricant de peinture

À propos de colourtrend.ie

Écrit par l'entreprise

Colourtrend Paints, Infinite Colour from Ireland



For over 60 years we have been passionate about paint and committed to being at the cutting edge of paint technology. Visit our website https://colourtrend.ie/ for:



Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

447 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Poor quality

Got a Door repair kit a year ago. Painted my front door and a staircase handrail. Everything was fine for about a year. Recently I noticed that paint is starting to come off. I can literally remove it with my finger. (The old paint was removed completely) Big disappointment. Waste of time and money.

23 juillet 2024
Avis spontané
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Réponse de colourtrend.ie

Hi Monika, We're so sorry this has happened. Please reach out to us at hello@colourtrend.ie and our customer service team will be happy to look into this for you.

Noté 5 sur 5 étoiles

Worthwhile…

Katie was efficient and really considered my tastes and had the objective ability to be able to advise me to my likings. Loved the offer of further advice if needed that’s very appreciated. Def worth the money. Very happy

8 juillet 2024
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Réponse de colourtrend.ie

Hi Sarah, Thanks so much for leaving a nice review. We're thrilled to hear you were happy with our Colour Consultation service. Katie definitely knows her stuff when it comes to picking colours, and we're delighted she was able to help you!

Noté 1 sur 5 étoiles

Still haven’t received it.

Still haven’t received it.

1 juillet 2024
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Réponse de colourtrend.ie

Hi Joan, We're sorry to hear you haven't received your order yet. Please contact hello@colourtrend.ie and we will do our best to help you with this issue!

Noté 1 sur 5 étoiles

Did Not get cards requested

Did Not get cards requested

1 juillet 2024
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Réponse de colourtrend.ie

Hi Tony, We're sorry to hear you haven't received your order yet. Please email hello@colourtrend.ie and we will do our best to help you with this issue!

Noté 5 sur 5 étoiles

Prompt delivery

Ordered Monday-delivered on Wednesday. 😊

26 juin 2024
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Réponse de colourtrend.ie

Hey Trish, Thanks so much for the review!

Noté 1 sur 5 étoiles
Logo de colourtrend.ie

Réponse de colourtrend.ie

Hi Karen, We're sorry to hear you haven't received your order yet. Please contact hello@colourtrend.ie and we will do our best to help you with this issue!

Noté 1 sur 5 étoiles
Logo de colourtrend.ie

Réponse de colourtrend.ie

Hi there, we apologise for this inconvenience and would like to look at this further. Could you please send an email to support@generalpaints.ie and we can resolve this issue?

Noté 5 sur 5 étoiles

Very efficient customer service

I love Colourtrend paint. There are a fantastic range of colours and shades. I ordered my paint last week and it arrived the next day.
Very efficient customer service as always

4 juin 2024
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Réponse de colourtrend.ie

Hi Mary, Thank you so much for your review!

Noté 5 sur 5 étoiles

Fast delivery

Fast delivery, happy with item

4 juin 2024
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Réponse de colourtrend.ie

Hi Zoe, Thanks so much for your review!

Noté 1 sur 5 étoiles

I haven't received it yet

I haven't received it yet , ordered ages ago

27 mai 2024
Logo de colourtrend.ie

Réponse de colourtrend.ie

Hi Janet, apologies that this has happened with your order. If you could contact our customer service we will try and rectify the issue for you as soon as possible, our email is hello@colourtrend.ie.

Noté 2 sur 5 étoiles

Ordering fulfilment could be improved

We ordered 3 testers pots… it took a week for them to arrive to find that only two pots were sent and one was not the correct coloured ordered. Customer services were helpful and arranged for the two missing pots to be sent. Roll forward another week, and only one pot sent out. Again contacted customer services, who did apologise and mention that the final pot will be sent to us.

Whilst I really do like colour trend paints, based on this experience of order fulfilment I would advise to purchase locally if you can.

24 mai 2024
Noté 2 sur 5 étoiles

I ordered a number of the new colour…

I ordered a number of the new colour cards and did not get them.

24 mai 2024
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Réponse de colourtrend.ie

Hi Anne,
We're so sorry to hear you never received your colour cards. If you could contact our customer service we will try and get your colour cards out to you as soon as possible. Our email is hello@colourtrend.ie

Noté 1 sur 5 étoiles

The paint leaked, no response from customer service

Ordered paint from them, it leaked inside the package. Awful experience unpacking and then disposing of all that..
Wrote to them about the problem, no response.
That's a terrible customer service. Got the money - don't have to bother about the customer anymore.

27 mai 2024
Avis spontané
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Réponse de colourtrend.ie

Hi Sergey, apologies that this has happened with your order in transit. If you could contact our customer service with your number we will rectify the issue for you as soon as possible, our email is hello@colourtrend.ie.

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