Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

3,1

Moyen

TrustScore 3 sur 5

9 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

The show itself was very good but it…

The show itself was very good but it was ruined because of the service. I sat in the last row in a single seat but in front of me was a 2 metre tall man and all I could see was his big head. I asked for a seat pad / cushion, as all theatres provide them, but was told they don’t have it. I sat on the stairs next to the seat and was fine with that because I could see the stage and sat there for most of the show, until a woman/staff came up towards the end saying something I couldn’t hear in quite an aggressive way and showing me to sit in my seat. I told her I couldn’t see anything in my seat but she didn’t care. I wasn’t in anyone’s way, it wasn’t a fire exit as there was a wall behind me - I’m very disappointed, nobody wants to pay to watch somebody’s head for a few hours. My back really hurts now, I almost left the show.

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Come Alive London war einfach großartig

Come Alive London war einfach überwältigend. Bereits die komplette Gestaltung vor der Show war atmosphärisch, kreativ und bis ins kleinste Detail durchdacht. Die Akrobaten waren atemberaubend, die Sänger herausragend und die gesamte Aufmachung absolut mitreißend.

Ich habe bisher nichts gesehen, das mich emotional so bewegt hat. Die Show war intensiv, überraschend und wunderschön inszeniert. Beim nächsten Londonbesuch würde ich sofort wieder hingehen. Jeden einzelnen Cent wert. Absolute Empfehlung.

19 septembre 2025
Avis spontané
Noté 1 sur 5 étoiles

“Talented performers let down by chaotic direction and poor choreography”

I must be honest and say that this was one of the most chaotic and poorly put-together shows I have ever seen.

I have mixed emotions because, on one hand, the individual circus acts, the orchestra, and the ensemble singing were absolutely amazing. The performers themselves displayed incredible skill and talent. However, the director and choreographer should hang their heads in shame, as they truly let these performers down. The storyline, choreography, and particularly the transitions between scenes were simply awful.

Adding the clowns, who spent much of the show shouting and screaming, only made matters worse. Their presence felt unnecessary and more irritating than entertaining, contributing nothing of value to the overall performance.

The director and choreographer had the opportunity to create something truly beautiful, but instead, it turned out to be a major disappointment.

Furthermore, the first act was around 40 minutes long, and the second not much longer — which felt far too short and certainly not value for money. The entire experience gave the impression that the main goal was to make money rather than provide high-quality entertainment.

To make matters worse, the prices for food and drink were extortionate — quite frankly, daylight robbery. It’s hard to imagine how an average working family could afford to visit your venue.

12 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Come Alive Musical is Amazing!

What an amazing show!!!

I visited on Sunday 17th August 2025 with my partner and can honestly say it was one of the best shows we have been to. The vocals were extraordinary, the choreography was amazing and the talent out of this world!
We booked the VIP package which included free flowing champagne and our seats were front row centre, which made our visit exceptional!

We shall return soon with the whole family :)

16 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Booked to go on Saturday 26th July…

Booked to go on Saturday 26th July 2025. Arrived at the correct time to be advised the show had been cancelled 10 Minutes before.

Having set off at 7.30am in the Morning to go to a Matinee Show there and back our whole trip to London was wasted. Not to mention the Cost to get there and the time spent.

Today we have been advised they will give us 2 tickets for a later date currently on sale £15.00 cheaper. But they are kindly offering a Free Drink for an apology for what happened !! and no offer of a Refund to cover the difference in the Price between the two shows.

The Free Drink is probably less than the £15.00 so actually there is no apology and in fact an insult to us.

I am currently awaiting a Reply from the Box Office; but it seems a shame a Theatre can treat people this way. Be careful if you choose to go to this show.

26 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

Absolute joke

Absolute joke. When i got there they had given my seat to someone else. No apology just moved me to another seat where the view was worse than my allocated seat. Zero customer service when I complained. As others have said it’s way overpriced for what it is, a basic circus act with some good vocals. Massive disappointment. I go to the theatre at least twice a month and this show is poor and way below average for London. I thought that anyway but as they have dealt with my
complaint so incredibly badly I thought I would
let others know to avoid at all costs. So
not worth the money or time to travel there

10 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Poor, ripoff not worth the money. Just another cash & grab.

One of the shortest shows I’ve ever seen!!! Extremely weak story line didn’t even stick to the film, Andrew Lloyd Webber would be horrified, was very confusing as both main characters Jackman & Efron were played by women didn’t get it, no Tom Tumb, Irish giant or beaded lady… 25mins into the show (barely warming up) there’s a 20min interval properly a ploy to make sure everyone pays extra for all the overpriced items on offer from souvenirs, food and drinks £11 a Magnet, absurd! Was just a glorified circus act where they’ve incorporated some of the songs. It’s a-shame as the venue is layed out really nicely. Whole performance takes 1hr 10mins with the 20mins interval break very poor value for money. Thought the bar dance end scene would have been a saving grace savour but unfortunately didn’t deliver. Please don’t waste your money can’t see this lasting long. Just another cash & grab. I don’t blame the actors & performers just a bad production. Shouldn’t be long till the word gets across and moves across to the west end, hopefully Webber can put his stamp on it at least it would be salvaged rather than destroying the film we all love.!

3 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

This is the most amazing immersive…

This is the most amazing immersive show. My sister and I had the best time you actually feel like you are part of the musical the greatest showman. I would thoroughly recommend going to see this show . It’s a show for all the family amazing !!!!! Also the empress theatre staff were so good and obviously wanted you to have the best experience whilst you were at the show so kind and helpful.

22 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Wow! One of the best show experiences! Go!

What an amazing show, one of the best I’ve ever seen, my daughter is desperate to go again! It’s stunning and captivating from the moment you arrive. Lots of attention to detail and an immersive experience from the second you set foot in the door. Even the way the theatre is set up is like being in a circus. The performers are amazing and there is so much going on. The singers and band are phenomenal. An amazing experience. I couldn’t fault it, even when they had technical issues and despite very very little legroom seats. Still 5 stars

6 février 2025
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus