The bed itself is absolutely great, really happy with it. It's incredibly light weight, so I'm not sure how long it'll last. The delivery was not good - it took much longer than the website suggested... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The Double Divan bed was well priced and offered a large selection of fabric covering. Delivery was prompt, helpful and courteous. The bed is strong and well made. I have no hesitation in recom... Voir plus
L'entreprise a répondu
I got a phone call to say the delivery was 10 to 15 minutes away and when they arrived the 2 removle guys were polite and curttious, taking my order up to the desired room and removing the old bed,... Voir plus
L'entreprise a répondu
Excellent service by D4U delivery.Easy communication with the company.Diljot and Pawan was friendly and placed my order in the room.The divan bed looks nice and sturdy.
L'entreprise a répondu
À propos de l'entreprise
- Magasin de lits
- Magasin de literie
- Magasin de meubles de chambre à coucher
- Magasin de meubles
- Magasin de matelas
Our Promise to You
Écrit par l'entreprise
- We're Committed to Our Customers
- At Comfybedss, our customers are at the heart of everything we do. We promise to deliver quality products, reliable service, and a seamless shopping experience every time. Your trust means everything to us, which is why we’re committed to being transparent, responsive, and going above and beyond to ensure your satisfaction. Thank you for choosing us, we’re here to make your experience the best it can be.
Our Shipping Promise
Free 2-Man Room Of Choice Delivery
Experience hassle-free delivery with our premium service! Our skilled 2-man team will deliver your order directly to your room of choice, ensuring careful handling and precise placement. Whether it’s the master bedroom or a guest room, we take care of the heavy lifting so you don’t have to. All at no extra cost – because convenience and customer satisfaction are our priority!
Coordonnées de contact
Units 1 & 2 Central Workshops, WF13 2LZ, Dewsbury , Royaume-Uni
- 0333 533 0300
- info@comfybedss.co.uk
- comfybedss.co.uk
FLASH SALE ⚡️
4,4
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Unhelpful delivery drivers
Delivery was great on time and we were called to say they are on the way.
The bed was for my disabled sister who took delivery of the bed.
They refused to take away the mattress - we did pay for this service. They were then given a tip and yes a miracle happened they took the mattress!!
Now my sister is unable to use the divan drawers as they are taped under the divan.
Surely the drivers should have then the tape off.
18 avril 2026
Avis spontané
Réponse : Comfybedss
Hi Joanna,
Thank you for your feedback, we really appreciate you bringing this to our attention.
We’re pleased to hear delivery was on time and that you were kept informed. However, we’re very sorry to hear about the issues you experienced with the mattress removal and the drawers.
We have contacted you via email regarding this, and I believe our delivery partner has also been in touch to get this sorted for you.
We’re really sorry for the inconvenience caused and appreciate your patience.
Very comfortable bed
Very comfortable bed; it looks good too. Minor problem with missing glides which the firm put right.
21 mars 2026
Réponse : Comfybedss
Thank you for your review, we really appreciate it.
We’re pleased to hear you’re happy with the comfort and look of the bed. We’re also glad the issue with the missing glides was sorted quickly for you.
Thanks again for your support.
I got a phone call to say the delivery…
I got a phone call to say the delivery was 10 to 15 minutes away and when they arrived the 2 removle guys were polite and curttious, taking my order up to the desired room and removing the old bed, mattres and a chest of drawers.
Excellent service, Thank you.
18 avril 2026
Avis spontané
Réponse : Comfybedss
Thank you so much for your kind review, we really appreciate it.
We’re delighted to hear the delivery team kept you updated and that everything was handled smoothly on arrival. It’s great to know they were polite and courteous, and that the room of choice delivery and removals made things easier for you.
Thank you again for your support — we’re pleased you had an excellent experience.
D4U delivery was great and they…
Excellent service by D4U delivery.Easy communication with the company.Diljot and Pawan was friendly and placed my order in the room.The divan bed looks nice and sturdy.
18 avril 2026
Avis spontané
Réponse : Comfybedss
Thank you so much for your lovely review, we really appreciate it.
We’re delighted to hear you had a great experience with the delivery team and that communication was smooth throughout. We’ll be sure to pass on your kind words to Diljot and Pawan.
It’s great to know you’re happy with your divan bed and that it feels sturdy and well made.
Thanks again for your support.
Réponse : Comfybedss
Thank you for your review, we really appreciate it.
We’re pleased to hear your bed arrived quickly and that the delivery team made a great impression.
Thanks again for your support.
Réponse : Comfybedss
Thank you for your review, we really appreciate it.
We’re pleased to hear you were happy with the price and that delivery was quick. Thank you as well for your recommendation — it means a lot to us.
The alpha team were brilliant they…
The alpha team were brilliant they arrived at 730 just as they said, dropped off bed then off up to Edinburgh, great job well done many thanks
11 avril 2026
Avis spontané
Réponse : Comfybedss
Thank you for your kind review, we really appreciate it.
We’re delighted to hear the team arrived exactly as expected and that everything was delivered smoothly. It’s great to know you had a positive experience with the service.
Thanks again for your support.
Very happy with the Ottoman Zip-Link…
Very happy with the Ottoman Zip-Link beds and the delivery process. Only disappointment, the website was not clear on what headboards to purchase for the Zip-Link beds, so didn't order them.
13 avril 2026
Avis spontané
Réponse : Comfybedss
Thank you for your feedback, we really appreciate it.
We’re delighted to hear you’re happy with your Ottoman Zip-Link beds and that the delivery process went smoothly.
We also appreciate your comments regarding the website and headboard options — we understand how that could be unclear, and your feedback is really helpful for us to improve this going forward.
Thanks again for your support.
Fast service and delivery
11 avril 2026
Avis spontané
Réponse : Comfybedss
Thank you for your review, we really appreciate it.
We’re pleased to hear you were happy with the fast service and delivery.
Thanks again for your support.
Double Divan bed
The Double Divan bed was well priced and offered a large selection of fabric covering.
Delivery was prompt, helpful and courteous.
The bed is strong and well made.
I have no hesitation in recommending Comfy Beds.
8 avril 2026
Avis spontané
Réponse : Comfybedss
Thank you so much for your lovely review, we really appreciate it.
We’re delighted to hear you’re happy with the value and the choice of fabrics available, as well as the quality and strength of the bed. It’s great to know delivery was prompt and that the team were helpful and courteous.
Thank you for your recommendation — it genuinely means a lot to us.
A shorter delivery slot would have been…
A shorter delivery slot would have been better
9 avril 2026
Avis spontané
Réponse : Comfybedss
Thank you for your feedback.
We appreciate your comments regarding the delivery slot and will certainly take this on board as we continue to improve our service.
Regards
Comfybedss Customer Support
Awful service.I Do not recommend them !
Awful service. They did not collect the old bed and kept the £50 charge refusing to refund! The law requires you to refund for undelivered service!It was not explicitly stated that the bed had to be dismantled .
17 avril 2026
Avis spontané
Réponse : Comfybedss
Hi Nasi Petrova,
We are sorry to read your comments, however the collection could not be completed because the bed had not been disassembled prior to the arranged visit. We also provided proof that this requirement was clearly displayed at the time of purchase via email.
After this was shared with you, you then referred to us as a scam, which we do not feel is a fair reflection of the situation.
UPDATE:
As previously advised, we sent you a screenshot via email from the point of purchase which explicitly stated that the bed needed to be dismantled prior to collection.
As per our terms and condition failed service add ons are non refundable.
Regards
Comfybedss Customer Support
Great service
Very helpful with measurements when asked, prompt delivery and very good service.
3 avril 2026
Avis spontané
Réponse : Comfybedss
Thank you for your kind review. We’re delighted to hear that our team was helpful. Your feedback is greatly appreciated.
Regards
Comfybedss Customer Support
the worst customer service ever
the worst customer service ever . no one to call to find out where orders are in the system . last minute planning for deliveries,. tracking does not work on delivery day. how can there be no customer service for orders placed. of course there will be complete denial which is why the service is in the condition it is.
my second and last order with this company.
16 avril 2026
Avis spontané
Réponse : Comfybedss
We’re sorry to read your feedback.
We have no record of your order based on the information currently available to us, so we are unable to verify the concerns raised in your review at this stage. Our delivery partners do have telephone support lines available, so customers are able to contact them directly regarding delivery updates and tracking queries.
Please contact us at info@comfybedss.co.uk with your order number, full name and postcode so we can investigate this further and assist you properly.
Regards
Comfybedss Customer Support
Ordered a zip and link superking bed…
Ordered a zip and link superking bed and was delivered about 10 days later. We paid extra for the delivery team to assemble which they did. Once they left i put my mattress on and 1 the lid never stayed up so when you lifted and ket go it cane down and 2 the lids were not connected together. We called comfybeds who said as the zip and link ottoman bed is 2 single beds joined together they are only fitted with 400n gas pistons as per there website ( but in fact website says fitted wirh 600n gas pistons) and there should have been bolts to connect lids, the said they would send the parts out but wouldn't tell me when they were sending them or when someone would come fit them as that's what I paid for. So I got a bed that I can't use for its intended purpose and not as described yet they are doing nothing to help, so im now trying to get bed sent back but low and behold they ignoring all emails. Don't but from this company, absolutely shocking to deal with
15 avril 2026
Avis spontané
Réponse : Comfybedss
Hi There,
Thank you for your review.
We’re sorry to hear about the experience you’ve described. However, after thoroughly checking our system, we are unable to locate any order under your name or the details provided.
In order for us to investigate this further and assist you properly, please could you contact us via email on: info@comfybedss.co.uk & provide your order number or the full name and postcode used when placing the order.
Once we have these details, we will be more than happy to look into this as a priority and help resolve the matter for you.
Kind regards,
Comfybedss Team
My mattress arrived on a convenient…
My mattress arrived on a convenient date. The item was carefully wrapped and it's really comfy !
THANKS to all the parties involved, the V1 couriers inclusive.
13 avril 2026
Avis spontané
Réponse : Comfybedss
Thank you very much for your lovely review.
We are delighted to hear that your mattress arrived on a convenient date, was well wrapped, and most importantly that you are finding it really comfy. We also appreciate your kind words about the delivery service and will be sure to pass your thanks on to V1 Couriers as well.
Thank you again for choosing Comfybedss.
Regards
Comfybedss Customer Support
very happy with quality of bed for the…
very happy with quality of bed for the price already assemblrd when delivered which was a great helpjust a few screws for the headboard.also kept me informed with delivery
15 avril 2026
Réponse : Comfybedss
Thank you very much for your kind review.
We are pleased to hear you are very happy with the quality of the bed.
We really appreciate your feedback and thank you for choosing Comfybedss.
Regards
Comfybedss Customer Support
Great quality bed
Received bed really quickly. It’s a great single divan bed with side opening which is great for my small spare room and great storage. Would definitely recommend this company.
13 avril 2026
Avis spontané
Réponse : Comfybedss
Thank you very much for your lovely review.
We are delighted to hear your bed arrived quickly and that you are pleased with the single side-opening divan.
Thank you for your recommendation and for choosing Comfybedss.
Regards
Comfybedss Customer Support
Réponse : Comfybedss
Thank you for your review.
We are pleased to hear you are happy with the bed and its quality. Your feedback is greatly appreciated.
Regards
Comfybedss Customer Support
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.