Commomy Avis 

Man, I'm so dumb for not reading these reviews first. So dumb. 5 emails and no response. You can't call them either. Almost a month and my order still hasn't arrived. What a waste of time and my money!!!
Please, PLEASE do NOT order from Commomy!!! No matter what the videos and comments are on Facebook, they ARE a SCAM!!!!!

I ordered the butter yellow stick on tile and it's anything but butter yellow. It's more like natural pine, so I will be sending it back..I feel this has been advertised as a color that it doesn't even come close to. Customer communication is almost non existent. I am happy I only ordered 1 box as a sample instead of the 12 I would have needed. Took a picture as a comparison to a regular butter stick. The difference is striking.

I bought peel and stick tiles directly off their website. The tiles that arrived looked nothing like the images and description online. I sent several emails the address listed on their website to request a refund, but no one ever replied. After visiting the Better Business Bureau website I've discovered this is a common tactic they use.

I purchased PVC wall panels from this company for use in my business truck and unfortunately had a very disappointing experience. The product did not give the seamless wall appearance I expected. Even after applying the panels as directed, each individual square was clearly visible instead of several pieces blending together to look like one wall. For a business truck where appearance matters, this was not going to work. The bigger issue was the customer service. They were initially quick to respond, but once we requested a refund, communication stopped. We contacted them within the allotted return timeframe, yet we are now out almost $600 with no resolution. I understand that not every product works for every project, but a company should honor its return policy and continue communicating with customers when there is an issue. Based on my experience, I would be very cautious purchasing from them, especially if there is any chance you may need to return the product.

I didn’t receive half of my order and they sent me the other half no questions asked. Easy to use! Will buy more if we need them!

This company is truly horrendous. Bought $703 worth of their brick wall panel product. On the website it looks great. When it arrived, it’s cheap shiny, smooth, plastic. Not textured at all. Doesn’t look like real brick. Looks like plastic. I tried contacting them several times for a refund. It took almost a month for them to give me a return address.
They kept trying to convince me to keep the product and “give it to my friends” because shipping which is on my and the 15% restocking fee would be too costly to be feasible.
I said I would rather pay the shipping and eat the restocking fee to get the 11 cases of this terrible product out of my house.
I shipped to them via UPS once they finally gave me an address. I have a tracking number and confirmed delivery. Product was delivered on April 6th. It is now April 26th and I still have received my refund. All my messages since delivery have been unanswered apart from one note they sent me asking me to provide the tracking number, which I did.
At this point I have been dealing with this company for two months now and they are refusing to process a refund for an unused product that was returned to the unopened 3 weeks ago.
This is theft.

I bought mine from Amazon, so I can only speak to the product - LOVE them

Buyer Beware!
Do not buy from this company as you will never get your product. I emailed them 4 times and tried to call several times but their phone rings busy always.
I had to get Capital One involved to get my money back.
To add insult to energy they tried to lie and say it was delivered but I contacted shipper who said they never delivered it.

I ordered over 800$ worth of tiles with a promise that they arrives within 5-7 business days. They arrived 18 days later and I no longer need them since i had to buy from a different vendor. I have tried to contact them to start the return but they have not acknowledged any of my attempts. I have send over 8 emails and no answer. I feel so desperate since my client won't pay for this overage and I am at a loss. Come on COMMOMY- act more professional. I wish i would of never ordered this. This should no be happening.

I purchased 3D brick wall tiles from Commomy despite being aware of the many negative reviews. I chose a large panel design and, overall, the shipment arrived in good condition. However, one box had clearly been opened prior to delivery. No tiles were missing, but it appeared to be a return — likely because the printed brick image was misaligned with the stamped pattern.

Fortunately, I had ordered extra material, so I was able to work around the defect without affecting the final layout.

Installation was straightforward. The tiles were easy to cut and apply, and the adhesive backing held well on properly prepared drywall. Once installed, the finished wall looks quite good — especially from a distance.

Pros:
- Relatively inexpensive wall covering
- Easy to cut and install

Cons:
- Poor quality control (defective or returned items should not be reshipped)
- Low product quality
- Misleading product images on Commomy webite
- Customer service is difficult to reach
- Returns are costly (buyer pays return shipping plus restocking fees)

Many reviews on the Commomy website appear questionable

Overall:
I’d say purchasing from Commomy is a bit of a gamble — about a 50/50 experience. While the product worked out for me in the end, I would strongly advise others to understand the risks before ordering.

This is a terrible company zero customer service, I tried to cancel the order 24 hours after ordering I texted and left email after email and they never replied until 12 hours after my first email stating they already shipped it and I’d have to wait to receive the package and then pay to ship it back and pay a 15% re stocking fee, funny thing is it’s been 6 days since the shipping label was created and fedex says they still havnt received the package from them what a scam company this is stay way!Even though they claim the parcel was picked up unreal this company is terrible

I urged this company to contact me because this was the third attempt to return a purchase.
On January 28th, 31st and again today February 2nd, I wrote them to seek the return of two items that I had received.
I also sent two chat messages through their online store, but have yet to hear back from anyone.
There is no phone number to dial in order to speak with someone.
I recently noticed this company already has three negative reviews on the Better Business Bureau. I wish I had known ahead, I would never have ordered from them.
They claim to offer a money-back guarantee, but there does not appear to be one.
I file a complaint with the BBB, waiting to hear from them.

The tiles were easy to cut and stick, was an easy project, only took a little over an hour. Looks beter than previously!

Stay away! We purchased what we thought was 3D tiles. It was actually wall stickers. That was our mistake. We tried contacting the company for approximately 1 month. You have just a certain amount of time to be able to return your product. When we explained what happened, they never got back to us. We finally had to contact the credit card company to stop the payment and return it to us. The customer service is absolutely horrible! The product is cheap looking, and I highly recommend using a different company.

I agree with other reviewers that have found that Commomy is basically a scam. Poor products,impossible returns and ultimately no refunds.
I bought decorative 3D "brick" peel and stick tiles from Commomy. Not only are the "bricks" on the tiles ridiculously small the production quality is so poor the tiles can not be used. I sent an email to arrange to return the product, they gave me the runaround and then they refused delivery when I sent the tiles back for a refund. Long story short, I was out the cost of the tiles PLUS the postage. Extremely frustrating. Ultimately I got half the refund from my Credit Card company. I'm glad I got something back but it should not fall to MC to cover a scammer like Commomy. My advice: shop elsewhere no matter how attractive the products look.

I ordered 4 boxes of wall panels which look absolutely terrible when put on the wall due to the edges. I have emailed 3 times to try to get a return label and no one responds.

My experience with them has been more than excellent. Their customer service is a little hard to reach but when they responded they more than met my expectations. I order from a lot of companies but none have had the excellent customer service I experienced with Commomy

I’ve emailed three different addresses and tried calling, there’s no response in customer service and no one is there to help you. I’ve been trying to return for two weeks now. This website seems like a scam. Please do not trust it.

Terrible at returns, they skip and dance around the question every time you ask for a return address. Really, how hard is it, Commomy! I've asked 3 times now, what is the return address? I know I probably won't be getting a refund from these crooks. Their refund policy is not honoured. Bad customer service really!

Wanting to return item for over 2 weeks now. No one responds to my numerous emails and the phone number they have fails every time. I've tried both emails they share and no one gets back to me. Product looks very cheap to me.