Community Fitbit Avis 13

Awful service. The specifics :- the heart rate information I am getting is very inaccurate either showing an extremely high heart rate over 180 when it absolutely is not and I have compared it with a Polaire Strap and an oxymeter. Or when I am doing weight training with dumb bells apparently I am doing absolutely nothing. I can feel that my heart rate is raised but not according to my Fitbit 6 tracker which I bought in March 2026. I cannot sign in and here comes the Catch 22 - I cannot sign in because I am not receiving the email to reset my password. You also do not accept phone calls despite offering that on the website - the website insists that I sign in and so round and round we go. With Fitbit it wasn't like that at all so well done Google something else has got worse. I have owned a lot of Fitbits and now think perhaps it is time to move to another device. Some courtesy and accurate info is surely is the least one should expect from one of the richest companies in the world.

I've had 3 Fitbit watches over the years and each just randomly stopped working. One minute it is on 50% battery, the next minute is off, not charging, not responding, can go in the bin. NEVER AGAIN!

I contacted customer service on 3 occasions due to the screen of my Charge 3 going blank. I was told by all 3 agents that I would get an email within 25-48 hours, but nothing after 4 days. Not sure what their tactic is but seems fishy to me. I’ve decided not to buy another Fitbit as their customer service is a joke not to mention a waste of time!

Awful product third watch all failing prematurely.

I am here to share my opinions on how crappy Fitbits are. I'm on my eighth Fitbit, at least. They die so quickly. I’m finding that they are made with worse and worse and worse quality. I only bought it for the app, and now the app is also not that appealing when you see what else is up there. If one person reads this review and decides to buy their Garmin, this post is worth it. Such gigantic loss of money with these guys. I can’t believe they can improve the product quality.

I have bought a fitbit charge 2 and that was fine and now on my second fitbit charge 6.

The worst watch ever. I am so so so disappointed over the product. The first watch lasted only for around a year, and suddenly the screen went black. Have turned it on and the watch got warm. After a year I couldn't get a guarantee...

Now my second as I took over from one of my family members, has lasted about a year. And the battery has decreased fast. Even though it is fully charged after a day, it can go from 70% to 0.

Not buying fitbit anymore and it went worse when Google took over. The app and watch doesn't agree with each other..

When you update watch crashes customer service don't do anything.

Fitbits are rubbish.
I've had several, and many family members have bought them.
They all started to loose power, and most eventually stop working.
Interestingly this all starts a short period after 2 years, which is just after the warranty runs out, and you can't get a replacement.
BUILT IN OBSOLESCENCE !!
No more Fitbits!!

Habe die Fitbit Luxe Uhr da sie bei den Tests gut abgeschnitten hat. Die Anzeige für Puls ist sehr klein. Nach ein paar Monaten funktioniert die "Armhebefunktion, Display an" nicht mehr. Die Anzahl der Ladezyklen nimmt merklich zu. Die Uhr synchronisiert oft nicht mehr, also Reset. Der Bildschirm friert ein, also Neustart Handy. Mehrere Luxe Uhren am Arm, unterschiedliche Schritte.

no idea why there's such a hype over fitbit charge 6.
software is rather unprecise, at times even totally wrong.
screen frozen for a few hours already after a few days of use, then over and over again.
of course nobody takes responsibility, even though the device is not exactly cheap.
very disappointing. don't buy it.

A community forum where they delete any posts mentioning other manufacturers!

Not really very communal!

Seit der erzwungenen Umstellung auf ein Google-Konto funktioniert mein Fitnesstracker nicht mehr wie gewohnt. Ich wollte diese Google-Anbindung nie, sie ist für mich nur eine notwendige Pflicht, und genau das, was ich befürchtet habe, ist eingetreten: Ich bekomme unerwünschte Benachrichtigungen, die automatisch an den Tracker weitergeleitet werden. Das Gerät vibriert selbst nachts und weckt mich, obwohl diese Funktion nicht abschaltbar ist. Vor der Google-Anbindung funktionierte der Tracker sechs Jahre lang zuverlässig nur für Schritte, Uhrzeit, Herz und Schlaf. Der Support konnte das Problem bisher nicht lösen. Die erzwungene Google-Integration bringt für mich ausschließlich Nachteile und unerwünschtes, nicht kontrollierbares Verhalten des Trackers.

Fitbit no longer has its own dedicated website,so I've had to leave this review on the community forum. The forum it's self is great, lots of helpful users telling you how to work around the many floors and issues with fitbits and it's associated app. Three months ago I purchased a charge 6, and I really don't know why I bothered. I had a charge 4 that bricked it's self, various charge 5's that bricked them selves (I must have had 2 or 3 warranty claims before I finally gave up on the things) and now after a long awaited update the charge 6 has done the same! Ignoring the poor quality of the trackers the app has reduced in functionality with each update. A case in point,you can no longer create custom meals and save them online. No option to convert a falsely logged workout to driving, whick completley ruins your daily callories burned. The homescreen is constantly cluttered with useless information (I don't care about cardio load, it just looks like something Google have made up to try and get you to buy the premium)
In summary fitbit used to be good untill Google got their claws i to it, now with each new device and update reliability and usability just gets worse. All Google care about is scraping as much data as they can from their users and because of this they have ruined what used to be a good functional app and tracker