Compactcarsandvans Avis 

148
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Have bought several cars from here over the past years, always friendly polite and helpful can not recommend highly enough, David and his team go above and beyond👏👏👏👏👏👏

Noté 1 sur 5 étoiles

I recently had a response from my complaint with this company however all their explanations are false. They said that my company had the vehicle which we purchased from them for several weeks before... Voir plus

Noté 5 sur 5 étoiles

Fantastic friendly team. arranged all my private plate transfer for me also for a complete hassle free experience which other dealers didn’t want to get involved in. Aftercare advice when needed has a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Bought a 9 seater Vivaro and collected it within a week. Walked us through financial procedures and made it easy to understand. Worked with us on timeline and even came in on their day off on the Sa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Concessionnaire de véhicules à moteur

Écrit par l'entreprise

Welcome to Compact Cars And Vans The largest used Car & Van dealer in South Wales! Established in 2001, we have been providing our customers with the highest quality used cars and used vans and Campervans for over 20 years. Our wide range of vehicles has been carefully selected and our experienced team is dedicated to matching our customers with their perfect vehicle. We pride ourselves on a professional and personal approach, with a reputation for excellent customer service. We are a CarGurus Top Rated Dealer 2020 and Motonovo Extra Mile Award Winners 2021, we have also signed the AA Dealer Promise. We are audited every year to confirm our fulfilment of this highest level of customer service. This has enabled us to build a loyal customer base and earned hundreds of positive reviews from happy customers. Our customers can drive away with confidence as all of our vehicles are HPI checked, provided with a fresh service and a brand new MOT certificate, clear of any advisories. Our team of top technicians puts each vehicle through a comprehensive series of vehicle checks to ensure they are safe and in top condition. We also provide 12 months’ AA Breakdown Cover completely free as well as an award-winning warranty. If you’re looking to purchase a vehicle on finance, we have an experienced team of finance advisors on site. We work with a range of trusted finance partners which enables us to find you the best deal with options available from 7.9% APR. We can also offer part-exchange deals, or if you’re looking to sell your car we provide a hassle-free process that maximises the value of your vehicle. Browse our wide range of quality used vehicles online today or come and visit us at our dealership in Glamorgan where we have more than 100 cars and vans in stock. We’re conveniently located right on Junction 35 of the M4 and our knowledgeable team is here to help seven days a week.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

148 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(148)

22 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

a big thank you to luis for helping me…

a big thank you to luis for helping me buy my Kia, very helpful and overall top bloke can’t fault him, will definitely buy my next car from you guys in the future 👌🏼👍🏻

10 février 2026
Avis spontané
Logo de Compactcarsandvans

Réponse de Compactcarsandvans

Thank you so much for your kind words that we will pass onto Luis!

Noté 1 sur 5 étoiles

Bought a Ford Focus in February

Bought a Ford Focus in February with no service record.Company says they serviced the car. Just paid out £350 for a major service, where I was told nothing had been changed. On top, have another bill for £700 for repairs to bushes and seals.( Should have been picked up in MOT)Also nearly £500 because the Air Con does not work at all.
Not bad for a car that had been apperently had been Mot'd and serviced and only driven 1,500 miles since I bought it.. Tried to contact company twice, went to answer machine, left details but no return call.
Issue has now been put in the hands of Trading Standards

28 février 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Visited this business, after looking elsewhere and found they had several models of the car we were looking for. Dean was very nice and not at all pushy.
Prices were good and they put a brand new MOT on the car purchased.
I’d highly recommend them.

26 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Bought my car from Compact just over a…

Bought my car from Compact just over a year ago so fair to say I've given it a good run before reviewing. Car is excellent with no issues at all. Compact put a new MOT on the car before I picked it up and changed the timing belt. Just passed it's first MOT since I bought it and only needed a tire. Service when choosing and collecting the car was superb

4 juin 2024
Avis spontané
Noté 5 sur 5 étoiles

Been getting cars from this garage for…

Been getting cars from this garage for a few years now. Brilliant guys. Just got a new car with Dean, he was very informative, professional and friendly! And made my decision and the transition over to a new car so easy! Wouldn’t go anywhere else! Fab company!

7 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service from the start. I’ve bought my last 3 cars from compact spanning 10 years and every time I’ve experienced nothing but honest professionalism and care to detail.

22 octobre 2024
Avis spontané
Noté 1 sur 5 étoiles

Dodgy focus bought August 2024

Bought a focus from them in August 2024. Explained how I had been let down by previous garage and needed reliable car. Told they would never treat me like the other garage. Talked the talk. Then drove focus away and within 5 minutes an engine light came on. Phoned garage in the morning and told to take it in. Fixed a sensor and upon collecting it was told to keep an eye on it as often the 2nd sensor can go as well. Half way to folly farm with kids same thing happened and loss of power. They advised me to drive home slowly as the breakdown cover they provide for free wouldn't get me or kids home. Back to garage and 2nd sensor fixed.
Drove to west midlands and clutch started slipping and had smell of burning rubber. Before returning to garage I cleared car out and noticed the door seal was falling off and had been taped on. Then realised this was the issue with all the door seals. Was told they weren't the ones to do that but didn't like it when I said if that was the case the car could not possibly have been checked over properly before sale.
Finance was eventually cleared but took numerous calls from me.
Customer service is non existent as soon as there is a problem with the car. Car now back up for sale. Let's hope they have fixed all issues with it. Be careful if buying the blue focus. BG66WKZ.

20 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Exceptional Customer Service

We had a great experience here from start to finish. Luis greeted us when we arrived onsite and was very welcoming and friendly. He pointed us in the right direction for what we wanted and let us browse at our own pace with no pressure, but was able to answer any questions we had! Once we'd decided on our car he was extremely helpful in talking us through the next steps and detailing exactly what was going to be done to the car in prep. We ended up having to delay pick up but they were extremely accomodating with great communication through WhatsApp. I'd highly recommend buying a car from here due to the exceptional customer service experienced, feeling like they went above and beyond what I was expecting, through out the whole process, as well as our car being prepared to a very high standard for us for collection. Thank you Luis!

13 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Lisa was great!

Lisa was fantastic, he was very proactive in getting the car to the sales garage from their sister company, sale was lovely and smooth, fantastic experience all round! 5*. Highly reccomend.

13 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic Level of Service

Luis was an absolute pleasure to deal with from start to finish. They didn't actually have the vehicle listed that we really wanted, but just by having a conversation, we ascertained that they had just taken delivery of a vehicle that matched our requirements. As such we actually saw the vehicle at its worst prior to it being sorted for collection. The vehicle was presented very well on collection day and Luis continued his fantastic customer service. 5* I would recommend.

13 septembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Great friendly and helpful staff with…

Great friendly and helpful staff with great after sales care. My car had a water leak issue but the warranty had just expired. However the repair was still carried out free of charge. Very pleased with the service provided and attitude of both Dean and Louie.

4 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Top Experience From Compact Cars and…

Top Experience From Compact Cars and Vans.

Today I collected my Punto from compact, Dean and Lewis were a massive help and done a fantastic job overall, I left the forecourt with Tax, 2 air fresheners and a thank you pack with sweet treats and a few cleaning cloths.

They left no questions unanswered as I wanted to know as much as possible about the car.

The team down in Compact are so good at what they do and I’m so happy about my purchase and the people that helped me, I couldn’t recommend Compact Cars and Vans enough but definitely will not be buying a car off anyone else but these guys.

Thanks to the team down in Compact

4 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great experience

We purchased a used car from compact cars. The team were excellent, very helpful and knowledgable. Would definitely buy another car from them.

19 août 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus