Comp Door Ltd Avis 

43
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I honestly can’t thank Whitney enough for all her help. She always goes above and beyond and nothing is ever too much trouble for her. She’s so friendly, helpful and genuinely cares about making sure... Voir plus

Noté 1 sur 5 étoiles

I rang Comp door as there are a number of issues with my new Stable door. They were not helpful at all. In fact they washed there hands and referred me only to the retailer. Shoddy and rude! It is imp... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Great company to deal with in every aspect. Top quality product and service levels . Special thanks to Steve Smith today in helping us out with a self inflicted issue. John @ L&M 👍

Noté 5 sur 5 étoiles

I had my Compdoor just before Christmas last year and it’s still so beautiful now! The best looking door on the street if I do say so myself. The quality of the product is great. So pretty and it just... Voir plus

À propos de l'entreprise

  1. Fabricant de portes
  2. aussi dans
  3. Fournisseur de portes

Écrit par l'entreprise

A trade-only manufacturer and supplier of market-leading composite doors. Based in Newcastle-under-Lyme, we serve trade customers up and down the UK, ensuring that our fantastic products are paired with second-to-none customer service.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

43 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,1

Tous les avis

(43)

14 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

5 Star Service 🌟

As a long established installation company we have been using Compdoor since they started, and we have now installed over 200 Compdoors into our customers homes.
The quality of the doors and the manufacturering is second to none, but what really sets Compdoor apart is the aftersales service and their staffs commitment to making sure we as a customer are happy with their products. A breath of fresh air in the industry! Definitely would recommend, a 5 stars well deserved 👏

27 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Comp Door have been a breath of fresh…

Comp Door have been a breath of fresh air to work with as a solid core composite door option. We were early adopters due to their ability to listen & want to improve their product. If we have needed it, they have turned product around quicky for us & are responsive to service tickets. Would recommend.

18 mars 2025
Noté 5 sur 5 étoiles

Quality products

Fantastic product and great company to deal with.
Any questions or queries are dealt with swiftly.
We have used quite a few different Comp suppliers and Compdoor are now our go to supplier.

19 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Comp Door

We have been working with Comp Door for some time and both our trade and retail customers love the range of colour's, furniture and textures to the skin.
Great customer service.

18 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Great product and staff!

Great product, company and staff. A few teething problems to start off with but the team are on hand to assist in any issues you may have and rectify these fast! Credit due Stacey’s way, she was a life saver when we was let down by another manufacturer. Super quick turn around and delivery.

11 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Quality of product and service

As a door and window supplier & installer, having a manufacturer that is reliable, has a quality product and excellent customer service supporting us is a key component of how we operate our business.

Comp Door Ltd provide all this - an innovative and well manufactured product along with outstanding customer service.

From sales support, technical help & advice and on-time deliveries, Comp Door Ltd are second to none at ensuring everything is covered.

With a product packed with technical features, being supplied by a manufacturing company that really does care, I would have no hesitation in recommending Comp Door Ltd to any installer looking for an alternative or additional supplier.

6 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

As an installer CompDoor has exceeded…

As an installer CompDoor has exceeded all of our expectations with their top-notch products and outstanding customer service.

The quality of their doors is unmatched. We’ve used many composite doors over the past 20 years & non come close to CompDoor.

The team at CompDoor are knowledgeable, friendly, and always ready to help. We couldn't be happier with our experience and highly recommend CompDoor to anyone in need of high-quality doors and exceptional service.

6 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Great value and customer service

Comp door have supplied our company with in excess of 150 doors in over 18 months, providing us with a great quality product and excellent customer service. Rich, Pierre and Owen are always available to advise, I had a problem on a Saturday afternoon and both Rich and Pierre were available for advice and guidance.
Couldn’t ask for more.
I recommend there services and product to anyone considering them as a quality supplier.

12 février 2025
Avis spontané
Noté 5 sur 5 étoiles

CompDoor provide one of the best…

CompDoor provide one of the best quality doors on the market and back it up with excellent aftersales and customer support. It's extremely rare to find this in any supplier let alone suppliers if composite doors. Both us and our customers are extremely happy with the results.

23 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing quality product with amazing…

Amazing quality product with amazing customer service from start to finish! We are really happy with our new front door/frames and would highly recommend Comp Door!

1 novembre 2023
Avis spontané
Logo de Comp Door Ltd

Réponse de Comp Door Ltd

Hi Charlotte.

Thank you for taking the time to review our product. We're so glad that you are happy with your new entrance door!!

Kind Regards

The Comp Door Team

Noté 1 sur 5 étoiles

Doors have multiple faults. You will be expected to pay if you don't check doors straight away on delivery

The door delaminated after 4 months. Have had numerous doors with scuffs, problems with welds and most recently a door with a puncture mark which wasn't discovered until taking the tapes off prior to install. The only offer was to pay for a new slab so be warned you will have to check every door on delivery as they state if you install your doors 3 weeks after delivery they will charge you for a new slab. Never had these issues with windows or other composite door fabricators before, they are always willing to help and accept fault rather than shifting blame constantly.

Won't be using them in the future.

18 avril 2024
Avis spontané
Logo de Comp Door Ltd

Réponse de Comp Door Ltd

Hi Jordan,

Thank you for your review, we take all feedback very seriously.

Firstly, delamination issues are very rarely seen with our doors therefore, would we like to arrange the door slab to be returned for examination and a full investigation. If there is a product fault, then our aim is to rectify this immediately.

In terms of the reported damaged items, it is recommended that all products are check at the point of delivery or soon after, so that we can identify at which point this has occurred. There does have to be a cut-off point in order to report damaged products, but none the less we always like to understand about these issues as we constantly strive to offer the best product and service.

We are sorry to hear that you about your views on Comp Door and our aim offer our customer an excellent experience all around and we're willing to work with our clients in order to demonstrate this.

Kind Regards

The Comp Door Team

Noté 4 sur 5 étoiles

I ordered a door recently via The Trade…

I ordered a door recently via The Trade Village. Firstly, the order was made on 5th March, I was given a delivery date for 22 March. Just over a week after the order date I was sent an email from the Trade Village stating that Comp Door do not have the cassette in stock for the style of door I ordered and I would now have to wait unill 8th April for that to come in stock before they made an attempt to deliver around 11th April.

The door arrived palleted at the local couriers which I collected. I checked the paperwork, made sure measurements were correct, removed the old door and upon installing, found the door and the two sidelights to be different heights by 20mm.

**** In an update, Comp Door and their supplier has really gone above and beyond to provide a solution to the problem experienced. I was given a remake door with the furniture on which assists me with the swap out.
All in all though, to have someone accept some issues of theirs and actually do what they need to do to sort out their problem is very refreshing. It's highlighted the fact that they listen and care about their customers. It's made me think twice about me not using them again.

Thank you Comp Door and The Trade Village for you service.

27 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent company to work with

As an installation company, we have been so happy with the service so far since coming onboard.
Every time I have called up, the team has been so helpful, from getting us setup to sending us any required information, communication in general is spot on.
Customer service is definitely at the heart of what they offer.

6 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

New front door

We have just had a comp door fitted and it is perfect and looks really smart. It is fitted with secure ABS locks which are a major plus for us. We have wooden garage doors next to the new door and comp door have sent us a small colour sample so we can match the colour if the front door. In short, great product and very good prompt customer service. Thank you.

1 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Great company to work with!

Love my whitmore composite front door, great quality product and fabulous customer service throughout the whole order! Would highly recommend! 🤩

1 mai 2023
Avis spontané

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