Shocking , yet another company taking money by stealth, eighteen pounds a month taken from my bank account for the past year. Just what I need when caring for my wife who doesn't get paid for being... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I unwittingly signed up to this when I bought a Railcard. I realised I couple of weeks ago that I've been paying them £18/month for over 2 years, amounting to over £460. I sent them an email... Voir plus
L'entreprise a répondu
I just looked at my bank statement and you have taken £18 I didn’t sign up for that also I don’t have £18 for you to take . Absolutely shocking I have just cancelled this and it cost me another £9.95... Voir plus
L'entreprise a répondu
Absolute scam, I signed up thinking it was just to get cash back through toolstation, I was paying £18 per month without realising, when I realised I tried to claim some cash back to recoup some sos... Voir plus
L'entreprise a répondu
1,1
Mauvais
3 k avis
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I just looked at my bank statement and…
I just looked at my bank statement and you have taken £18 I didn’t sign up for that also I don’t have £18 for you to take . Absolutely shocking I have just cancelled this and it cost me another £9.95 I will be going to get advice about this fuming
15 avril 2026
Avis spontané
Réponse : Completesave
Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.
For us to provide details of how you signed up, please share more details that will help us locate your membership via email to mary@completesavings.co.uk.
Deception, AVOID!
Absolute scam, I signed up thinking it was just to get cash back through toolstation, I was paying £18 per month without realising, when I realised I tried to claim some cash back to recoup some sosts back and they made it difficult to get the cash back wanting all kinds of proof of purchased uploaded to them, even though they had my toolstation purchase history of thousands of pounds that I spend regularly per month through my plumbing business. Please AVOID this company as it is not what you expect, especially associated with toolstation.
I know this is legal what they are doing and isn't a pure scam, but imo it is a scam, in that it is deceptive and sold as a rewards scheme but you put sign up and thinking you will at least get what you put in, if you don't then it's a waste of money and what's the point?
The hoops you need to jump through to get anything back is not worth it. It's very misleading, the small print mat tell you exactly what's what, who's got time to trawl through small print? And that's how they get you in.
3 mai 2025
Avis spontané
Réponse : Completesave
Thank you for sharing your feedback. For clarity, Complete Savings is a membership programme where it was stated on the sign-up form that a membership fee will be collected after your free trial period.
To track your online cashback, your purchases must be made after clicking through the retailer's website. If your transaction was not tracked, you can always reach out to our team to validate your claim as long as you can provide your proof of purchase with the complete information needed.
Please share your membership information via email to mary@completesavings.co.uk and we'll investigate this further.
Shocking
Shocking , yet another company taking money by stealth, eighteen pounds a month taken from my bank account for the past year. Just what I need when caring for my wife who doesn't get paid for being unwell .
Well payments no more, will be talking to my bank and warning many people on social media and other means
9 avril 2026
Avis spontané
Réponse : Completesave
Thank you for reaching out so we could assist you.
To be a member of Complete Savings, you must manually fill up the form presented to you after making a purchase with one of our partner retailers where it was stated that a membership fee will be collected after your free trial period. You can view more details on our website: https://www.completesavings.co.uk/frequently-asked-questions
For us to help you further, please share more details like your full name and email address via email to mary@completesavings.co.uk.
Just woke up now n got a notification…
Just woke up now n got a notification saying Payment declined for completesave.co.uk . I’m very sure that I didn’t sign up for anything like that . Indeed I got no clue wtf was that 😂
9 avril 2026
Avis spontané
Réponse : Completesave
Hello there, please know we are here to help you with your concern.
Complete Savings is a membership programme where members must complete signing up and agree to the terms and conditions. You can access more resources on our website https://www.completesavings.co.uk/frequently-asked-questions
For us to look into this further, please share more details like your full name and email address through the request we sent here or via email to mary@completesavings.co.uk
If I could do no stars I would
If I could do no stars I would, how they work should be illegal
8 avril 2026
Avis spontané
Réponse : Completesave
Hello there, please know we are here to help you with your concern.
Complete Savings is a membership programme where members must complete signing up and agree to the terms and conditions. You can access more resources on our website https://www.completesavings.co.uk/frequently-asked-questions
For us to look into this further, please share more details like your full name and email address through the request we sent here or via email to mary@completesavings.co.uk
Completesaverage.co.uk is a scams…
Completesaverage.co.uk is a scams site!!! I don't remember having anything to do with them but money is been taking from my credit card!??
When I contacted for refund of the money!next day they taken 2 x £18 same day!!! Bank says to contact Completesave.co.uk but no response from them yet!!
Got response TODAY 10th of April 2026
From 3rd of June 2025 9th of April 2026 11×£18 taken from my credit card why?????
You refunded only 2×£18!!!!
Where's is the rest of the money????
I only realised last week bank holidays whilst checking out about spending!!!. And then called the banks to stop the transaction! Otherwise it may go for forever??!!! NOT! NEVER KNEW YOU WERE SAVING ME ANY MONEY BUT TAKING EVERY MONTH????
I would like you to refund 9x £18 ASP.
THEN I WILL PUT THIS TO REST!!!
THANKS
8 avril 2026
Avis spontané
Réponse : Completesave
Thank you for bringing this to our attention.
To be a member of Complete Savings, you must manually fill up the form presented to you after making a purchase with one of our partner retailers where it was stated that a membership fee will be collected after your free trial period. You can view more details on our website: https://www.completesavings.co.uk/frequently-asked-questions
For us to help you further, please share more details like your full name and email address through the request we sent here on Trustpilot or via email to mary@completesavings.co.uk
Ask for a refund if you've been caught out
I unwittingly signed up to this when I bought a Railcard.
I realised I couple of weeks ago that I've been paying them £18/month for over 2 years, amounting to over £460.
I sent them an email complaining and asking for a refund as I'd never used the service and they gave me a full refund. Definitely worth asking if you've been caught out.
I expect they give out refunds easily so they can stay under the radar and don't get sued.
25 mars 2026
Avis spontané
Réponse : Completesave
We appreciate you sharing your experience.
Please know that Complete Savings programme is designed to provide value through cashback and savings opportunities. More details about how the programme works can be found on our website: https://www.completesavings.co.uk/frequently-asked-questions
Please send us an email to mary@completesavings.co.uk for us to follow through on your concern and identify your membership.
I have just checked my Visa Card and…
I have just checked my Visa Card and £18 has been coming out my account for months!!! For what? Who are you. I want every penny refunded!! Called customer services to be advised a form will be sent out. Trainline you should be today ashamed at this scam !!! Disgusting . I'm due back over £200 !!!
2 avril 2026
Avis spontané
Réponse : Completesave
Thank you for sharing your feedback. For clarity, our programme is offered to eligible customers after completing a qualifying purchase with one of our partner retailers. Registration requires completing a sign-up form and actively confirming membership details before enrolment is finalised. More details can be found on our website: https://www.completesavings.co.uk/frequently-asked-questions
For us to follow through on your previous interaction with our team, please us send us an email to mary@completesavings.co.uk.
after realising i have paid £18 a month…
after realising i have paid £18 a month for 30 months,
i phoned up to cancel and subscription, and to be fair i was ready to kick off and demand a refund. but the lady on the phone was very polite, and all i had to do was fill in a simple form and i was repaid in full with 5 days.
23 mars 2026
Avis spontané
Réponse : Completesave
We appreciate you sharing your experience. We're glad the representative was polite and your issue resolved quickly. We value your feedback.
Complete scam daylight robbery
27 mars 2026
Avis spontané
Réponse : Completesave
Thank you for sharing your feedback. For clarity, our programme is offered to eligible customers after completing a qualifying purchase with one of our partner retailers. Registration requires completing a sign-up form and actively confirming membership details before enrolment is finalised. Full details about how the programme works can be found on our website here: https://www.completesavings.co.uk/frequently-asked-questions
For us to locate your membership, please send us an email to mary@completesavings.co.uk.
I thought it was a one off service
I thought it was a one off service, did not have any idea it was actually a subscription service until the money went out of my account. I can't find how to cancel and get my refund payment of £18
21 mars 2026
Avis spontané
Réponse : Completesave
Hello there, please know we are here to help you with your concern.
Complete Savings is a membership programme where members must complete signing up and agree to the terms and conditions. You can access more resources on our website https://www.completesavings.co.uk/frequently-asked-questions
For us to look into this further, please share more details like your full name and email address via email to mary@completesavings.co.uk
this should be illegal but is not.
This company apears to have rebranded itself as Webloyalty Membersip. In the pandemic I bought my wife a pair of Hotter shoes and unwittingly signed up for this scam that deducted 15 pounds a month from my account. I would urge all pensioners to check their monthly bank statements for an entry WLY*COMPLETESAVE.C as we are vulnerable to this sort of thing. It is not illegal apparently..but it should be. Complete MISSELLING.
19 avril 2025
Avis spontané
Réponse : Completesave
Hello there, the only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions. More details can be found on our website: https://www.completesavings.co.uk/frequently-asked-questions
For us to look into this further, please share more details like your full name and email address through the request we sent here or via email to mary@completesavings.co.uk
Miserable scam
Miserable scam. Trainline should be chased legally for scamming its customers being associated with completesave. Had to spend 1 hour on the phone on a Saturday morning to get cancelled a subscription I never applied for. They should be closed legally for fraud!
14 mars 2026
Avis spontané
Réponse : Completesave
Thank you for sharing your feedback. For clarity, our programme is offered to eligible customers after completing a qualifying purchase with one of our partner retailers. Registration requires completing a sign-up form and actively confirming membership details before enrolment is finalised. Full details about how it works can be found on our website here: https://www.completesavings.co.uk/frequently-asked-questions
We can provide details of how you signed up if you could share more details with us via email to mary@completesavings.co.uk and we'll do our best to help.
These guys are absolute scammers!
I had no idea who this company was until I saw I had been paying them £18 a month for a service I had no idea I hasd signed up for! I feel so cheated!
12 mars 2026
Avis spontané
Réponse : Completesave
Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.
For us to provide details of how you signed up, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.co.uk
CompleteScam
CompleteScam
This company have been taking out £18 from my account every month for 5 months, totalling to £90 and i had only found out by checking my bank statement, which as an teenager wouldnt check as often. I am expecting a full refund as it was very misleading and shocking, causing much chaos for me.
3 mars 2026
Avis spontané
Réponse : Completesave
Hello there, please know we are here to help you with your concern.
Complete Savings is a membership programme where members must complete signing up and agree to the terms and conditions. You can access more resources on our website https://www.completesavings.co.uk/frequently-asked-questions
For us to look into this further, please share more details like your full name and email address via email to mary@completesavings.co.uk
My daughter got conned by this lot
My daughter, who is a student, got conned by this “company”. I’ve reported them to Trading Standards for them to investigate. Hopefully their sharp practices will be stopped soon.
2 mars 2026
Avis spontané
Réponse : Completesave
Please note that in order to be a member of the programme, you must complete the sign up from and agree to the terms and conditions. It was also stated on the form that a membership fee will be collected after your free trial period.
For us to help locate your membership, please share more details through the request we sent here on Trustpilot or via email to mary@completesavings.co.uk and we'll do our best to help.
Scam - £18 taken without knowledge
My husband has just had £18 taken from his bank account by these scam artists today. He did not sign up for this and had no idea a subscription had been set up. Upon checking it appears to be linked to the Moonpig website. Beware. Have notified the bank and managed to cancel 'account' on the website.
4 mars 2026
Avis spontané
Réponse : Completesave
Thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions.
For us to provide details of how you signed up, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.co.uk
"
Complete scam I never signed up for…
Complete scam I never signed up for this just noticed when they took 18 Euro from my account.
They must have piggybacked on a transaction I did Total fraud .
Paul Dublin Ireland
28 février 2026
Avis spontané
Réponse : Completesave
Hello Paul, thank you for letting us address your concerns. The only way Complete Savings could charge your account is if you completed the sign-up page and agree to the Terms and Conditions. https://www.completesavings.co.uk/frequently-asked-questions
For us to provide details of how you signed up, please share more details that will help us locate your membership through our request here or via email to mary@completesavings.co.uk
Complete scam artists
Complete scam artists. Never clearly sign up, no membership number ever provided and refuse to cancel. A complete con.
The worst customer service ever
26 février 2026
Avis spontané
Réponse : Completesave
Hello there, please know we are here to address any concerns you may have.
Please be advised that as stated on our Membership terms of service, you can cancel your Membership at any time without justifying the reasons. More details can be found our website: https://www.completesavings.co.uk/terms-and-conditions
Please share more details here that will help us locate your membership via email to mary@completesavings.co.uk and we'll do our best to help.
Wouldn’t even select 1 star
Wouldn’t even select 1 star. These thrives have been taking £18 each month from my 15 year old daughter . She HAS NOT subscribed or clicked on any bait! This company are scamming details through some kind of genuine site. I have canter the fraud team at her bank and trading standards !
26 février 2026
Avis spontané
Réponse : Completesave
We appreciate you bringing this to our attention.
Please know that Complete Savings is open to anyone aged 18 or over who lives in the UK and must complete signing up the form presented after making a purchase with one of our partner retailers.
For us to assist, please share more details via email to mary@completesavings.co.uk and we'll investigate further.
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