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Lisez les avis des autres

Noté 5 sur 5 étoiles

The website is excellent and the care regarding the delivery was really good. The product I purchased - Hot Bin 200L with plinth - is fantastic. The food waste for weekly collection has dramatically r... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Not surprised Compost Guy gets great reviews. The way he communicates with customers is excellent - he keeps you fully informed about the whole process, every step of the journey. I am so pleased I o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hi I am Graham and live in south east London. I saw Eli and Kate on U/Tube using a (Hotbin) and decided to treat myself so that I could get rid of a couple of my (daleks). I came across Adam and hi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I received and set up my Hotbin today, and I'm looking forward to harvesting my own compost in due course! Adam was great from start to finish, personally dealing with my order, communicating regularl... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Environnement et ressources naturelles renouvelables
  2. Jardin
  3. Location de terrain

Écrit par l'entreprise

Want to know more about composting and reducing your food waste? Composting is an eco-friendly way to reduce food waste and lower your greenhouse emissions - and a fun and interesting hobby! Buy Compost Products from our shop. From compost, manure and bark chips to compost bins, Bokashi and the amazing "Hotbin Composter", we have the products to help you start composting and reducing your waste. Official supplier of Hotbin, Aerobin and the Green Johanna hot composters.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

42 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Brilliant Service

Excellent quick service and the cheapest place I could find anywhere,
A big THANK YOU Adam 👍

9 février 2024
Avis spontané
Logo de Compost Guy

Réponse de Compost Guy

Hi David. Thank you so much for your review. I appreciate the time and your using my site - Happy Composting!

Noté 5 sur 5 étoiles

Excellent Customer Service from one of the best businesses I have dealt with for many years.r

Despite a bit of confusion on my part as to which Hotbin I should have ordered. Adam was so very helpful and held my order until I managed to check it out. His Customer Service is exemplary and he made the transaction thereafter smooth and straightforward.
Delivery was very quick, much earlier than I expected. I will certainly check the compostguy website before ordering any similar products in future. Thank you Adam.

9 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

He put a senior moment right with a smile on his face.

By mistake I ordered a compost bin that was too big to fit the space available. Adam was most helpful and organised the delivery of a new bin that was the right size and the return of the original one, kept me well informed of progress, and made the process completely painless from my point of view. A level of service that's increasingly rare and most welcome.

13 novembre 2023
Avis spontané
Logo de Compost Guy

Réponse de Compost Guy

Hello! Thank you so much for this review. I appreciate the time you have taken to let others know about my service. Happy composting!

Noté 5 sur 5 étoiles

Absolutely trustworthy!!

Absolutely trustworthy!!! Very friendly, competent and helpful owner who is making things happen. Very fast response to my enquiry! Quick and easy to speak with. Fast delivery. No complaints whatsoever, could not have been better. Thanks again!!

14 juin 2023
Avis spontané
Logo de Compost Guy

Réponse de Compost Guy

Thank you so much Annette! I really appreciate your order, and your review. Happy composting :)

Noté 5 sur 5 étoiles

Absolutely faultless service

Absolutely faultless service. Adam was extremely helpful throughout. He responded very quickly to any questions I had. The products were delivered on schedule and were very well packed. DPD were also very careful. I would have no hesitation in purchasing other products from compostguy.

26 avril 2023
Avis spontané
Logo de Compost Guy

Réponse de Compost Guy

Thank you for your review. Appreciate your time and effort. Get in touch if you need any advice going forward!

Noté 5 sur 5 étoiles

Adam’s service is second to none.

Adam’s service is notable for his accessibility and prompt responses. I cannot fault his care and attention when DPD chose to deliver two parcels separately. All arrived beautifully packaged and great value considering other options.

24 avril 2023
Avis spontané
Logo de Compost Guy

Réponse de Compost Guy

Thank you so much for your kind words and review! A pleasure to work with you x

Noté 5 sur 5 étoiles

First class customer experience

First class customer experience. I was looking at the website on Sunday and asked a question in the chat, I had a response and realised it was a human not a chat bot!
Ordered a Hotbin composter on the Sunday and received email communication throughout making sure I knew what was happening. The Hotbin arrived on Wednesday.
Good customer service goes a long way, I will use again and will advise others to to the same

16 avril 2023
Avis spontané
Logo de Compost Guy

Réponse de Compost Guy

Hi Andrew, thanks so much for the feedback! It was a pleasure to chat with you and sort the order. Hotbin themselves are fantastic to work with and together it's great to get you that got composter.

Noté 5 sur 5 étoiles

Very quick response and delivery

Very quick response and delivery, kept me updated throughout and answered my one query immediately. Definitely recommend the compost guy

22 mars 2023
Avis spontané
Logo de Compost Guy

Réponse de Compost Guy

Hi Liz, thank you so much for your review. I really appreciate your writing in :)

Noté 5 sur 5 étoiles

Hot Bin Purchase

Purchased a Hot Bin from Adam who was so helpful.
Fulfilled the service quickly and efficiently.
Price was very competitive.

22 mars 2023
Avis spontané
Logo de Compost Guy

Réponse de Compost Guy

Thank you so much for the review. Appreciate your time to do this and really happy to get you your Hotbin! Happy Composting!

Noté 5 sur 5 étoiles

HIGHLY RECOMMENDED. Compost Guy Adam was so helpful and…

Compost Guy Adam was so helpful and supportive when I purchased my HotBin Mini. The customer service, care and support from Adam was outstanding. I put my order in at the weekend and had my HotBin by Thursday. It is so reassuring to have someone who is so passionate and dedicated in what they do.
He went out of his way to help me. Thank you Adam.
HAPPY COMPOSTING 🥦🥬🥕🍅🍂🍁🍃

16 mars 2023
Avis spontané
Logo de Compost Guy

Réponse de Compost Guy

Thank you so much for submitting a review about my service. It;s a pleasure to serve you and I'm here to help in the future if needed :)

Noté 5 sur 5 étoiles

Adam is extremely helpful and very…

Adam is extremely helpful and very professional. His knowledge is excellent and his pricing structure is first class. Would highly recommend him and his company.

15 février 2023
Avis spontané
Logo de Compost Guy

Réponse de Compost Guy

Thank you so much Roy, your review is much appreciated!

Noté 5 sur 5 étoiles

We are trying more to buy things from…

We are trying more to buy things from independent sellers rather than just going to Amazon and clicking the buy now button. The order for a HOTBIN went in on Sunday and we were surprised to get an email reply during the day. The chap sounded very nice and helpful and assured us that he would get the item sent out first thing Monday. It turned up today midday on the Wednesday during an allocated one hour slot. The delivery was free and the item turned up in perfect condition. We are very pleased we went with someone you can actually talk to and we realised all his reassurances were well-founded when the item was carefully delivered to our front door. I wouldn’t hesitate to recommend this company on our current experiences.

15 février 2023
Avis spontané
Logo de Compost Guy

Réponse de Compost Guy

Thank you so much Stephen. It's great to hear and see you support small business and review ones you are happy with. Thanks for placing an order with me. Your review is much appreciated!

Noté 5 sur 5 étoiles

Great service

Great service, order arrived sooner than I expected and in good condition.

6 janvier 2023
Avis spontané
Logo de Compost Guy

Réponse de Compost Guy

Hi Tracey, thank you for your review. A pleasure to work with you!

Noté 5 sur 5 étoiles

Fast efficient service

Fast efficient service. The Hotbin composter was quick & easy to install and works perfectly. The Compost Guy sent lots of additional useful information and kept me informed throughout the whole process. Will definitely use again.

2 octobre 2022
Avis spontané
Logo de Compost Guy

Réponse de Compost Guy

Hi Helen, thank you so much for your review. I really appreciate your kind comments and it's a pleasure to help you.

Noté 5 sur 5 étoiles

Great Communication & Fast delivery

Impressed with the website and support from Adam, top class.

Looking forward to using the unit👍

23 novembre 2022
Avis spontané
Logo de Compost Guy

Réponse de Compost Guy

Thank you, Tom! I really appreciate you taking the time and effort to write the review. Happy composting!

Noté 5 sur 5 étoiles

Excellent service

Excellent service. My hotbin was delivered promptly and Adam kept me informed of the progress of my order regularly . Can’t fault his customer service, in fact can’t fault his service full stop. Would definitely recommend .

1 septembre 2022
Avis spontané
Logo de Compost Guy

Réponse de Compost Guy

Ahhh, thank you so much Debbie! A pleasure to provide a Hotbin to you 😃

Noté 5 sur 5 étoiles

Excellent speedy service

Excellent speedy service, lovely customer service via online chat and great communication updates during dispatch and delivery.
Perfect.

4 novembre 2022
Avis spontané
Logo de Compost Guy

Réponse de Compost Guy

Thank you so much for taking the time to review my service. A pleasure to help you!

Noté 5 sur 5 étoiles

Cutting the number of my (Daleks)

Hi I am Graham and live in south east London. I saw Eli and Kate on U/Tube using a (Hotbin) and decided to treat myself so that I could get rid of a couple of my (daleks). I came across Adam and his company whilst I was looking for a supplier. I contacted Adam and was so impressed with his service. No speaking to an automated machine, direct contact with a human being. Order placed and follow up e-mails to confirm progress with my delivery. Some of the big organisations could learn alot from Adam. Hotbin now in situ and hopefully doing its job.
Many thanks for unusually excellent service.
Best wishes Adam.
Gardener Graham

1 octobre 2022
Avis spontané
Logo de Compost Guy

Réponse de Compost Guy

Hi Graham, thank you for your review and order. I'm thrilled you are happy with the service. As ever, I'm here for help and advice with your Hotbin and look forward to hearing good news about your composting :)

Noté 5 sur 5 étoiles

Incredible service, fantastic company, great price, recommend to all.

I ordered a Hotbin Composter MK2 for my Sons birthday from Adam at the Compost Guy company. I can honestly say its they best customer experience I have ever had. I used the online chat function as I was not sure exactly what product I needed and had some questions on both the product and the price. Adam replied super quick, was amazingly helpful and answered all my questions. The Compost Guy company are amazing for price and the service is incredible. Once ordered, I had an number of supporting emails confirming the order, confirming it had been processed, one when dispatched and one for managing the delivery via DPD. The composter also arrived very quick! The website is also very useful for information and guides on composting and I even received an email with a link to help me get started. I would highly recommend Adam and the Compost Guy company to anyone for value and service. Thank you Adam for all the help, my son is delighted with the Hotbin composter.

3 septembre 2022
Avis spontané
Logo de Compost Guy

Réponse de Compost Guy

What an amazing review - thank you so much. I really, really appreciate you taking to time to write about your experience :)

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