Conciergeonline Avis 

11
•
TrustScore 4.5 sur 5

4,4

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À propos de l'entreprise

  1. Organisateur d'événements
  2. aussi dans
  3. Organisateur de mariages

Écrit par l'entreprise

Weddings, events & experiences planner + Concierge Puerto Vallarta MX Service of excellence, guest service & other training: @conciergeonlineempresas www.conciergeonline.com.mx


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4,4

Excellent

TrustScore 4.5 sur 5

11 avis

5 étoiles
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1 étoile

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4,4

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(11)

4 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The Best Decision We Made For Our Wedding

Planning a destination wedding from another country can be overwhelming, but from the moment we hired Rocio and her team, we knew we were in the best hands.

We weren’t able to visit our venue in Sayulita prior to our wedding, which I thought would make the planning very stressful. Rocio knew our venue inside and out and assured us it would be perfect for what we envisioned. To help us feel confident, Rocio and her team not only walked the entire property, but they took detailed videos, and showed us every space so we could plan everything from the ceremony layout to accommodations for guests who needed wheelchair accessibility. That level of care meant the world to us and completely melted away the stress.

Rocio also went above and beyond in ways we never expected. She incorporated beautiful local touches and décor into our rehearsal dinner that reflected the charm of the area and made the evening even more beautiful than I ever could have imagined. When inevitable last-minute details came up (including a few things I had completely forgotten!), Rocio handled everything immediately without ever making me feel stressed or behind.

Throughout the entire planning process, I never once worried that something would be missed. Rocio anticipated needs before I even realized them, and she and her team executed every detail flawlessly. She had incredible vendor recommendations, made every decision feel easy, and gave us complete confidence that everything was under control. On our wedding weekend, all we had to do was enjoy ourselves because Rocio had thought of everything.

By the end of this process, Rocio wasn’t just our wedding planner, she had become a friend. She and her team created a weekend that was even more perfect than we dreamed possible, and I truly cannot imagine anyone else having planned our wedding.

If you’re getting married anywhere in the Sayulita or Puerto Vallarta area, I cannot recommend Rocio and her team enough. If every bride I knew were getting married there, I would recommend them without hesitation. Hiring Rocio was one of the best decisions we made for our wedding, and I will forever be grateful to Rocio for making our dream wedding a reality.

22 novembre 2025
Avis spontané
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Réponse de Conciergeonline

Dear Abby,

Reading your beautiful words truly brings the biggest smile to my face. Thank you from the bottom of my heart for trusting us to bring your dream wedding to life from afar!

Planning a destination wedding without seeing the venue beforehand requires a massive leap of faith, and it was an honor to be your eyes and ears on the ground in Sayulita. I am so thrilled that you loved the local, custom design touches we curated for your rehearsal dinner; celebrating the authentic charm of our region is one of our absolute favorite things to do.

More than anything, I am incredibly grateful for the friendship we built along the way. You and Tom were an absolute joy to work with, and knowing that you were able to completely relax and immerse yourselves in the magic of your wedding weekend is the greatest reward my team and I could ask for.

You will always have a friend here in the Puerto Vallarta and Riviera Nayarit area. Wishing you a lifetime of love, laughter, and beautiful memories!

Rocio Martinez

Noté 5 sur 5 étoiles

Every Detail Was Perfection

Working with Rocio was one of the best decisions we made for our wedding. We were planning everything from the U.S. and had never even seen the venue in person, but from our very first call, she made us feel completely comfortable and confident—we knew right away we had to work with her.
Every call leading up to the wedding was incredibly organized, and she made the entire process feel seamless and stress-free by taking care of every detail. When we finally arrived, everything—from the welcome dinner the night before to the wedding itself—was even better than we could have ever imagined.
She even included a few thoughtful surprises for us at no extra charge, which made the experience feel even more special and personal.
I truly couldn’t have had the wedding of my dreams without Rocio. I would recommend her to anyone planning a wedding—she is absolutely amazing.

25 avril 2026
Avis spontané
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Réponse de Conciergeonline

Dear Michelle,

It is truly humbling to read your words. Planning a destination wedding from the U.S. is a significant act of trust—placing your vision and one of the most important days of your lives in my hands from across the border is a responsibility I never take lightly.

From our very first conversation, my goal was to be your eyes and ears on the ground, ensuring that every detail reflected your story perfectly. Knowing that you felt that sense of peace and confidence from the start means the world to me.

Seeing your faces when you finally arrived and experienced the welcome dinner and the wedding day for yourselves was the greatest reward. The surprises were just small tokens of my gratitude for allowing me to be a part of such a sacred chapter in your lives.

Thank you for your trust, your kindness, and for the honor of helping you create the wedding of your dreams. Wishing you a lifetime of joy and beautiful memories.

With heartfelt gratitude,

Rocio
ConciergeOnline Events

Noté 5 sur 5 étoiles

Rocio and her entire team are a dream

Rocio and her entire team are a dream. Don’t even think about looking anywhere else. As a wedding planner in the U.S. planning my husbands 40th birthday in the busiest season of my year called for some additional help getting this project truly over the line! Rocio took it to the next level. Highly recommend!!

27 mars 2026
Avis spontané
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Réponse de Conciergeonline

Thank you so much for the glowing review, Julian!

Coming from a fellow professional in the industry, your words truly mean the world to us. We know how high the stakes are—especially when you’re balancing your own busy season—and it was an absolute honor to help you cross the finish line for your husband’s 40th.

We loved bringing this vision to life with you.

Cheers to many more celebrations!

Noté 5 sur 5 étoiles

40th birthday

We had the pleasure of working with Rosa through Concierge Online for our event at Villa Verano in Puerto Vallarta, and she was absolutely incredible. She went above and beyond to ensure every detail, from the itinerary to the party itself and the overall guest experience, was flawlessly executed. Everything felt seamless, thoughtful, and perfectly planned.

If you’re hosting an event in Puerto Vallarta, I highly recommend working with Concierge Online. Their level of service, attention to detail, and professionalism truly elevated our entire experience. We can’t wait to work with them again!

27 mars 2026
Avis spontané
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Réponse de Conciergeonline

Hi Francisco, We are so grateful for this wonderful review! Hosting your event at Villa Verano was a highlight for the ConciergeOnline team. We strive to make every detail feel perfectly planned, and hearing that your experience was elevated truly makes our day.
Thank you for the recommendation—Rocio and the entire team look forward to working with you again soon!

Noté 5 sur 5 étoiles

Rocio was the best!

Rocio was the best! Planning a destination wedding from the US felt a bit daunting, but Rocio made everything feel easy and personal. She worked very closely with us for a year and her knowledge and connections in the Puerto Vallarta area proved invaluable as she implemented our ideas, like a personalized welcome drink and finding perfect local vendors for a churro cart and late-night pizza delivery. Our wedding was a blast and we continue to hear from our friends and family about how perfect the guest experience was. We’ll always be grateful for the tireless work she put into making our celebration something we'll never forget.

24 octobre 2025
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Réponse de Conciergeonline

Thank you so much, Luke! It was truly a privilege to work with you and Dani over the past year to bring your vision to life. I know planning a destination wedding from afar can feel overwhelming, so I am so happy to hear that I could make the process easier for you.

I’m thrilled that the guests are still talking about the experience—the personalized welcome drinks and that churro cart were such fantastic touches! Thank you for trusting me and my local partners here in Puerto Vallarta. Wishing you both a lifetime of happiness!"

Noté 5 sur 5 étoiles

Best Planner in Puerto Vallarta!

We had the pleasure of working with Rocio for nearly two years while planning our wedding, and we cannot recommend her enough. She is an absolutely AMAZING planner, and if you have the chance to work with her, do it—you won’t regret it.
Rocio’s extensive network of vendor contacts in the industry is phenomenal, allowing her to pull off what can only be described as magic. Not only did she plan our wedding, but she also helped organize the dinners in the two days leading up to it. On top of that, she went above and beyond by stepping in to help us communicate with our venue. Due to staffing changes at the venue, there were significant communication gaps, but Rocio took charge, answered our questions, and even negotiated on our behalf. Her support in this area alone was invaluable—we truly don’t think we could have done it without her.
Thanks to Rocio, every event, from the pre-wedding dinners to our big day, turned out more beautifully than we could have imagined. On our wedding day, she even had a special surprise for us: her daughter painted a breathtaking mural of an image we had designed for our wedding week. It was such a thoughtful and personal touch that made the day even more memorable.
Rocio’s vision, creativity, and experience brought my Pinterest board to life, all while staying within budget. She is truly exceptional, and her dedication and talent are unmatched. Work with her—you’ll be so glad you did!

25 octobre 2024
Avis spontané
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Réponse de Conciergeonline

I am truly lost for words—thank you for such a glowing review! Working with you both over the past two years has been an absolute journey, and I’m so honored that you trusted me to guide you through it.

As a planner, my top priority is to be your advocate, so I was more than happy to step in and handle the negotiations and communication with the venue. I wanted you to feel supported and stress-free, regardless of the staffing changes happening behind the scenes.

I’m also deeply touched that you mentioned the mural! My daughter was so excited to create that piece for you based on your design, and it brings us so much joy to know it added a special touch to your day. Thank you for recommending me and for being such wonderful clients!

Noté 5 sur 5 étoiles

Best wedding planner in Puerto Vallarta

Rocio is the best of the best; we feel so grateful to have met her. She was excellent from start to finish in planning our wedding. She made us feel comfortable, confident, and peaceful. She went above and beyond for us through the entire process - we could not have planned an international destination wedding without her. We planned a wedding in Mexico from the US, and she covered all of the bases (by the way, all in English!) She made our dreams come true and because of her our wedding was the best day of our lives. Cannot recommend working with Rocio enough!

25 mai 2024
Avis spontané
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Réponse de Conciergeonline

Dear Laura,

Wow, thank you so much for this incredible review! It truly means the world to me to hear such kind words and to know that I played a part in making your wedding day so special.

It was an absolute pleasure working with you both to plan your dream wedding in Puerto Vallarta. I'm so happy that you felt comfortable, confident, and at peace throughout the entire process – that's exactly what I strive for! Planning a destination wedding from afar can be challenging, but I'm committed to making it as seamless and enjoyable as possible for my couples.

I'm also delighted to hear that you appreciated my English skills! Communication is key, and I want all my clients to feel confident that they can easily express their vision and needs.

Your wedding was absolutely beautiful, and it fills me with joy to know that it was the best day of your lives. Thank you for entrusting me with such an important occasion. I wish you both a lifetime of love, happiness, and amazing memories together!

Warmly,

Rocio

Noté 5 sur 5 étoiles

Wedding planner that makes dreams come true

Rocio was my wedding planner at Villa Verano. First she is the most lovely sweet person. From day one I knew I was in good hands. I live in CA and this was a destination wedding in PV. so that already was a little scary because I was not there to physically handle things but she did such an amazing job. She took my vision and made it come true. We rented the entire villa resort to to accommodate all the relatives coming from overseas and they were KOSHER so thankfully Rocio had the connections to fullfill that very specific request...techincally she planned 3 days of celebrations...a Henna (Moroccan party- like a dinner rehearsal, Shabbat dinner AND the wedding day. Each day she was able to maximize the flower (and the budget) arrangements and make them brand new each day. She was very hands on every step of the way. she would make video calls with me and the vendors for the decorations tables etc. I would 1million % recommend her to anyone getting married no matter where you are in the world. You can tell she really loves her job which is clearly shown in her work. I will never ever forget her- wedding of a lifetime. Im very grateful.

3 décembre 2023
Avis spontané
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Réponse de Conciergeonline

Dear Kathleen,

Thank you so much for sharing your kind words and for expressing your gratitude so beautifully. It was truly an honor to be a part of your incredible wedding celebration at Villa Verano.

From the moment we connected, I knew your wedding would be something extraordinary. Planning a destination wedding with Kosher requirements for so many guests coming from overseas was definitely a challenge! It was so rewarding to bring your vision to life and witness the joy and love shared by you, your family, and your friends throughout those three magical days.

I'm especially touched that you appreciated my dedication to maximizing the flower arrangements and staying within your budget. It's important to me that every detail is perfect, and I'm always seeking creative solutions to make the most of every resource.

Thank you for highlighting my hands-on approach and willingness to go the extra mile. I believe in being present and involved every step of the way, and I'm so glad you felt supported throughout the process.

Your wedding was truly unforgettable, and I will cherish the memories of working with you forever. I wish you and your partner a lifetime of love, happiness, and adventure together!

With love and gratitude,

Rocio Martinez
Wedding Planner @ ConciergeOnline

Noté 5 sur 5 étoiles

Best Birthday and New Years Eve celebrations in PVR

Where do I start. Most amazing Birthday celebration and New Years Eve party ever... as part of a great vacation trip to Villa Verano in Puerto Vallarta, MX What an amazing place for me, my husband, and 33 of our closest family and friends to celebrate my brother's and my Big 50th Birthday and to ring in the New Year and 2024. From the moment we started planning this grand trip and these two special events, Rocio took care of and catered to our every need. My husband and I had been to Villa Verano for a friend's 40th Birthday back in 2021 and just fell in love with this place and the amazing team that work there. When I notified the Villa Verano team that I wanted to have 2 special celebrations, they immediately suggested working with Rocio. She did an amazing job of working with me on every detail for my Birthday dinner with 35 people out by the main pool and New Years Eve celebration with dinner on the main terrace and local DJ at the private beach with separate bar and room for a dance floor, great music, and an amazing view of the New Years Eve fireworks. Rocio worked with every member of the Villa Verano team to make these celebrations so very special of us. Every detail from the outdoor structure, chandeliers, flowers, tables, decorations, place settings, menus, and name cards were absolutely perfect. The beautifully crafted Birthday Cake, specially requested, reminded me of the cakes I had growing up as a kid. Puerto Vallarta's best party planner Rocio made sure that every detail was taken care of and made our Birthday and New Year's Eve parties extra special. She is an amazing person with a very special eye and art for creating special experiences... one's that I will cherish for life. Muchos gracias Rocio!!!

29 décembre 2023
Avis spontané
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Réponse de Conciergeonline

Dear Eric,

I feel honored to have had your trust and preference to plan and coordinate these two very important celebrations: your 50th birthday and the New Year's celebration, in the company of your family and friends.

It fills me with satisfaction and pride to know that every detail reflected the vision that you shared with us, and that thanks to the team of suppliers and my team, they met and exceeded your expectations.

May 2024 continue to bring memorable moments full of joy, surrounded by friends and family (and we will be here to create more celebrations for you!).

Rocio Martinez
Event planner
ConciergeOnline

Noté 5 sur 5 étoiles

Puerto Vallarta Wedding

Rocio made our wedding planning process so incredibly easy! Her expertise and warm personality were evident in everything she did, especially by her willingness to track down specialized vendors to create a custom decor for the big day. We miss her infectious energy and can't recommend her enough to any couple planning their big day.

14 novembre 2022
Avis spontané
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Réponse de Conciergeonline

Hi Bryce,
I am honored and so thankful for your kind words and trust. I sure had a great time planning and coordinating your wedding, and loved every minute of it.

I'll always be here for you, any time you want to celebrate your anniversary or any other celebration.

May you continue having a lifetime of bliss, love and joy!

Noté 5 sur 5 étoiles

5 stars!!

Rocio was absolutely incredible to work with! We had never been to Puerto Vallarta before our wedding weekend and she made it so east to plan the entire weekend from the afar.

The entire weekend was an absolute dream and was all because of Rocio’s dedication to making everything perfect for us. She genuinely cares so much and it means so much to us. Her attention to detail is incredible. She made our dream wedding come to life! She was so organized and worked tirelessly to make sure it was all so perfect.

I am going to miss working with her every day! Thank you so much Rocio!!!!

11 juin 2023
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Réponse de Conciergeonline

Thank you SO much Kendall! It was a tru honor and a joy to plan and coordinate your wedding. Your trust and openness to share us your preferences and needs for your wedding, was a key element for me and my team to bring everything together for your wedding.

All the happiness and love for you!

PS. There's always an excuse to celebrate, so anytime. you are coming to Puerto Vallarta, let's plan the next celebration!

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