Connecting Britain Avis 

Installation of new phones went very well. Good clean installation.

Reported a problem with the phone system and within an hour Cal (Calixter) had sorted. Great service and communication.

The engineer that came to our site was superb! Fast efficient and easy to get along with - would definitely be using them again in the future and recommending them alongside this!!

Excellent team 10/10 would recommend

Excellent service from CB! Marc and James were super friendly, answered all my questions and done a professional job on the install, highly recommend!!

Beware of Connecting Britain: A Frustration-Filled Experience
As a consumer seeking reliable and efficient services, I found myself greatly disappointed by the appalling service provided by Connecting Britain. In writing this review, I hope to caution others against engaging with this company, as my experience has been nothing short of frustrating and unsatisfactory.

My dissatisfaction primarily stems from the recurring issue of being billed twice for a single service rendered. Despite my persistent attempts to address this matter by contacting their customer service department, the problem remains unresolved. Each time I reach out, I am met with promises to rectify the situation, yet no concrete action is taken. Instead, they merely create tickets for the issue without providing any meaningful resolution.

This lack of accountability and failure to deliver on their promises have left me feeling exasperated and disillusioned with Connecting Britain's services. It is evident that they prioritize generating revenue over fulfilling their obligations to their customers. As a result, I strongly advise others to steer clear of this company at all costs.

In conclusion, my experience with Connecting Britain has been nothing short of a nightmare. From their unreliable billing practices to their inadequate customer service, they have proven to be the worst service provider I have ever encountered. Save yourself the trouble and avoid this company altogether.

James helped me dearly when I had trouble with my phone. He was reliable and sorted it fast and was very understanding

Amazing service. Would recommend.

Connecting Britain fantastic service !

Robbie came to install our phone system yesterday, he did a great job and was very friendly!

Great service all round, had my broadband go down and the bloke I spoke to helped me get in back on very quickly. 5 stars!

Recently moved into a new office and was recommended to connecting Britain. Martin helped set up the broadband and phone lines and Robbie who came to the office fixed all the cabling. Very impressed so far and decent price too

Great company, with staff who care about their clients and customers. Amazing quality work and service

James in support very helpful fixed an issue with one of my handsets thanks James

As bad as you can get, our contract was with their previous company Halo and we were persuaded to set up a new contract and they would pay off the current contract even though it was with them as far as we were concerned. They did not pay that off and said it was our responsibility to pay it off as the contracts are with a separate lease company. A lot of mis-selling going on. The internet and phones are ok but nothing special. I am waiting to get out of this and just going to buy phones and separate internet.
Going to take this to ombudsman as what they fail to say in their reply is they ignored our invoice and emails from us - until it was outside the timeframes set by themselves. Absolute crooks.

Absolutely smart scamming company!
I wanted to sign up to internet for my business and the offer was better than the majors names but things went downhill after “Marc” said they wanted to credit check my company which I thought was normal, so I signed the contact to pay £150 a month. Next day he said their credit agency only approved £99 because apparently my business might not have credit as it’s under 2 years but this is rubbish because the credit is excellent and never taken anything out.
So I thought ok I will pay the reminder on top of the credit monthly. Marc then said his managers said they won’t accept that way of payment but want the difference in one bulk or two. Total £1600 before I could sign up. What!
I said I’d like to cancel because I can’t afford that bulkX hence why I’m signing up to monthly payments. MARC gave no clear warning that the cancellation team then said I have to pay the cancellation fee!! But I have no internet installed or even anyone who came out to the business to access.
So they want over £1000 for basically tricking me to sign the contract and blaming it on not reading there clauses.
Then I received an email with a letter addressed to another company asking for the same money for cancellation!! They have a swift way to promise you a service and then lump you with charges if u change your mind straight away! No grace period. They could have made it simple and allowed me to pay monthly but no they wanted a bulk of money. Such a horrible experience and service! Deceiving scammers!

Professional service from Rob

Excellent company and excellent services.

The most unhelpful and unreliable company to work with. We were promised the world and as soon as our contract was signed they have not delivered the agreed service over 6 months later, refused to pay an early termination invoice and the communication has been incredibly poor.