Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Exactly what everyone else has said. Ordered contacts in July and received nothing. Phone number led to a voicemail message saying "we have fuc**ed you, there are no contacts" followed by other profan... Voir plus

Noté 2 sur 5 étoiles

It has been 3 weeks since my order 20th June and still not arrived and no response to my emails. I would greatly appreciate some communication

Noté 1 sur 5 étoiles

AVOID AT ALL COST. NO LENSES NO COMMUNICATION NO REFUND THESE PEOPLE NEED INVESTIGATION FOR FRAUD

Noté 1 sur 5 étoiles

This is a scam website operated by Distribution Point Limited, which is still trading from a virtual address in London. The only Director is a Mr Haseeb Hussain who also has business interests in t... Voir plus

À propos de l'entreprise

  1. Fournisseur de lentilles de contact
  2. Grossiste en lunettes

Écrit par l'entreprise

ContactLenses-Direct.com is the UK's leading & most trusted online clear and colour contact lenses supplier. We're 100% dedicated to making your contact lens shopping experience easy and hassle free offering you great VALUE FOR MONEY.


Coordonnées de contact

1,3

Mauvais

TrustScore 1.5 sur 5

452 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

1,3

Tous les avis

(452)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

SCAM!

SCAM!! Never received my lenses and they do not respond to emails. Do not use them.

1 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Scam Alert

Scam, Avoid at all cost. Police should really look into this. Just listen to the voicemail on the contact number 02045054006. It's appalling, basically telling us we got scammed. The parent company is Distribution Point Limited and the owner is a guy named Hasseeb Hussain. Hopefully, the police will do something.

1 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

THIS COMPANY IS A SCAM

Thankfully i used KLARNA so they didn’t take any money from me however this company is a SCAM AND DOESNT EXIST DO NOT
USE!!!

I initially thought that there were problems with my delivery so i tried to contact them through email multiple times but had no response. Therefore I tried calling as i’ve spent nearly £200 on contact lenses so I urgently needed to know where my delivery is. I called the number that was on their email and I was astonished by their voicemail. It said the following “there is no such thing as contact lenses direct, you got fu****g scammed…” IF YOU WANT TO KEEP YOUR MONEY DO NOT USE.

1 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Slow delivery

Order placed 7 days ago and it hasn’t even been despatched yet. Email sent yet to receive a response

1 juillet 2022
Noté 1 sur 5 étoiles

SCAM AVOID THEM…

I ordered lenses over a month ago and have had nothing, no one has responded to emails and this is an absolute scam.

1 juillet 2022
Avis spontané
Noté 1 sur 5 étoiles

Avoid! Scam!

Still haven’t rechecked a reply to my numerous emails, still haven’t received my lenses or had an update or reply to my concern over this.
I think this site is a scam and to avoid at all costs.
I have asked for a refund but again no reply to this.
Avoid this site! Do not be drawn in by the prices.

1 juillet 2022
Noté 1 sur 5 étoiles

DO NOT USE

Shame I had to give one star to be able to review as it would definitely be a minus if I had the chance. Same as most I can see on here. Ordered £60 worth of lenses with 1 business day delivery. Expected them Monday as I ordered late Thursday. Nothing had arrived so I emailed and I got an automated reply which included a contact number. Unfortunately that went to an answerphone which was full so wouldn’t accept new messages. Have reported to my bank so hope I can be refunded.

30 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

Avoid !

Avoid !! DO NOT USE
Wish I had read the reviews first ! I ordered a month ago and had no response to my emails , I am now having to claim through my bank as a chargeback on my Mastercard
Will never ever use and am going to try and shame them on social media - what a scam !

30 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

SCAM

Never received my order and will not reply to emails
AVOID BUYING FROM THIS COMPANY

30 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

Avoid avoid avoid!!

Absolute scam! Over a month and still no order! Called their contact number snd voicmail messages says “going to ***k you up”! Avoid at all costs!!

30 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

Worst company ever !!

Worst company ever !!! Made my order on 10.6.22 still no order. Would never use them again. I went to another company and I got my order then next day.

30 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

AVOID AT ALL COSTS

AVOID AT ALL COSTS

Having ordered contact lenses from this company a couple of months ago - at half the high street price - I decided to order some daily lenses. The money was taken from my card straight away but a month and over later I am still waiting for my contact lenses to arrive.
Despite frequent emails I have received no response and now y email address is 'not recognised' despite them still sending me daily emails!!! Don't use this company.
I have tried calling them EVERY DAY since the beg of June and get the usual 'leave a message' response but they never reply to calls.
I won't use again - there are more conscientious contact lens suppliers out there - STEER CLEAR!
Marie

30 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

AVOID

Doesn't deserve any stars at all. Take your money and don't provide the goods! Absolute joke.

29 juin 2022
Avis spontané
Noté 1 sur 5 étoiles

AVOID AT ALL COST!!!!

AVOID AT ALL COST! Thieves who take your money and deliver no goods.....despite numerous attempts to contact them. Thankfully I got my money back through my bank.
DO NOT USE THESE SCAMMERS!

28 juin 2022
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus