Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very positive experience - great offers, fast and well protected shipping. Will definitely use again. Returned part of my order as I changed my mind after delivery using their built-in returns port... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent, high quality tea towels, bought in the sale for my daughter’s first home of her own. Both thrilled with them; delivered next day; well packaged; arrived in perfect condition.

L'entreprise a répondu

Noté 4 sur 5 étoiles

The quality of the wine glasses I ordered was just what I wanted. Unfortunately, one of the glasses was broken in transit. CookServeEnjoy customer service was great. Chloe responded swiftly and I w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What a great experience, great online shop, items were very reasonably priced compared to others selling the same item. Used a 20% offer for a first order. Items dispatched very quickly. Would definit... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de plans de travail

Écrit par l'entreprise

Cook Serve Enjoy is a hub of more than 20 innovative brands. That adds up to thousands of products, from stylish accessories, to kitchen essentials, to ‘why haven’t they thought of this before?’. Spoilt for choice? That’s the point. You’ll find everything you need to cook, serve and enjoy every moment of it right here. So whether you’re entertaining friends, or entertaining the idea of another diet… whether you’re a proud foodie or you’re just trying to keep your family healthy, happy and well fed… relax, we’ve got things covered.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

coating damage, no reaction from service center update to great customer-friendly solution

In July 2025 I ordered and received delivery of the MasterClass baking and roasting tray with PTFE, PFOA and BPA-free non-stick coating, 35 x 24 cm, grey, via Amazon.
After 5 months and 4-5 uses, the coating has come off at one corner. I have tried to contacted the customerservice center via e-mail but no feedback on this
update: thanks to strong support from Marcus as contact person in the service center I got great customer-friendly solution

19 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

Very disappointed

I have purchased my cookware from Amazon because of this I have no Lifetime Guarantee I won’t be buying any of their cook wear from them or any outlets again. Very disappointed

10 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Bought a thermo spoon for jam making

Bought a thermo spoon for jam making , arrived ok BUT battery nearly extinct , Display so feint need magnifier to try and read ,
Absolute waste of money
Tried to reply to company response Strange that the mail address DOESNT WORK

16 août 2025
Avis spontané
Logo de CookServeEnjoy

Réponse : CookServeEnjoy

Hi,

Thank you for your review,
It is never our intention to disappoint our customers, so please know that we take your feedback very seriously. Please could you send an image of the item to customercareeu@lifetimebrands.com and we can replace this for you under our guarantee

Regards,
CSE Team

Noté 1 sur 5 étoiles

Bought 3 sets of knives last November

Bought 3 sets of knives last November, handles are pealing quite badly. Really disappointed as they’ve only ever been hand washed. Filled out an online complaint to the company but it won’t send, said there’s an error on the page.

9 août 2025
Avis spontané
Logo de CookServeEnjoy

Réponse : CookServeEnjoy

Hi,

Thank you for your review,
It is never our intention to disappoint our customers, so please know that we take your feedback very seriously. Please could you send an image of the faulty knives to customercareeu@lifetimebrands.com and we can replace these for you under our guarantee

Regards,
CSE Team

Noté 5 sur 5 étoiles

Impressive customer services!

Impressive customer services - kept up to date every step of the way.
Great prices and efficient delivery service

1 mai 2025
Logo de CookServeEnjoy

Réponse : CookServeEnjoy

Hello,

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us

Regards,
CSE Team

Noté 5 sur 5 étoiles

Great products.purchased in the sale .I…

Great products.purchased in the sale .I wish I had brought more from this company.packahed really well and came quickly every thing is good quality.Happy with my purchases

1 mai 2025
Logo de CookServeEnjoy

Réponse : CookServeEnjoy

Hello,

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us

Regards,
CSE Team

Noté 5 sur 5 étoiles

Very quick response to my order

Very quick response to my order. Arrived within 3 days!!

30 avril 2025
Logo de CookServeEnjoy

Réponse : CookServeEnjoy

Hello,

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us

Regards,
CSE Team

Noté 3 sur 5 étoiles

One of the express coffee mugs was…

One of the express coffee mugs was broken. I have been unable to reach you on the phone.

29 avril 2025
Logo de CookServeEnjoy

Réponse : CookServeEnjoy

Hello,

Thank you for your review,
It is never our intention to disappoint our customers, so please know that we take your feedback very seriously and will be looking into why you received your parcel this way. I can see that a member of our customer service team has been in contact with you regarding this

Regards,
CSE Team

Noté 5 sur 5 étoiles

Excellent as usual shame Company…

Excellent as usual shame Company closing down

29 avril 2025
Logo de CookServeEnjoy

Réponse : CookServeEnjoy

Hello,

We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us

Regards,
CSE Team

Noté 5 sur 5 étoiles

Lovely coasters & pleased with the way…

Lovely coasters & pleased with the way they were packed & delivered.

28 avril 2025
Logo de CookServeEnjoy

Réponse : CookServeEnjoy

Hello,

We are very grateful for your lovely review. We are always trying to improve our services so our customers have a great experience with us so we are so pleased that you are happy!

Regards,
CSE Team

Noté 5 sur 5 étoiles

Pleased with the place mats

Pleased with the place mats, came very promptly.

28 avril 2025
Logo de CookServeEnjoy

Réponse : CookServeEnjoy

Hello,

We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.

Regards,
CSE Team

Noté 5 sur 5 étoiles

i There were absolutely no problems at…

i There were absolutely no problems at all from ordering to delivery.

25 avril 2025
Logo de CookServeEnjoy

Réponse : CookServeEnjoy

Hello,

We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.

Regards,
CSE Team

Noté 2 sur 5 étoiles

The products are good but every time I…

The products are good but every time I have ordered, I have received some of the wrong items in my box which is a bit annoying. They always seem unaware of it and are a bit slow to put things right. But the items I do get have been good quality ones.

1 mai 2025
Avis spontané
Logo de CookServeEnjoy

Réponse : CookServeEnjoy

Hello,

We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone

Regards,
CSE Team

Noté 5 sur 5 étoiles

Great company to order from

Great company to order from. Everything delivered well packaged, and quickly.

17 avril 2025
Logo de CookServeEnjoy

Réponse : CookServeEnjoy

Hello,

Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to
Cook Serve Enjoy again soon.

Regards,
CSE Team

Noté 5 sur 5 étoiles

Great items purchased again from here

Great items purchased again from here. Very competitive pricing too.

16 avril 2025
Logo de CookServeEnjoy

Réponse : CookServeEnjoy

Hello,

Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to
Cook Serve Enjoy again soon.

Regards,
CSE Team

Noté 4 sur 5 étoiles

The flavours are delicious

The flavours are delicious

14 avril 2025
Logo de CookServeEnjoy

Réponse : CookServeEnjoy

Hello,

Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to
Cook Serve Enjoy again soon.

Regards,
CSE Team

Noté 5 sur 5 étoiles

The product is great

The product is great, I love it!

14 avril 2025
Logo de CookServeEnjoy

Réponse : CookServeEnjoy


Hello,

We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.

Regards,
CSE Team

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