Very positive experience - great offers, fast and well protected shipping. Will definitely use again. Returned part of my order as I changed my mind after delivery using their built-in returns port... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Excellent, high quality tea towels, bought in the sale for my daughter’s first home of her own. Both thrilled with them; delivered next day; well packaged; arrived in perfect condition.
L'entreprise a répondu
The quality of the wine glasses I ordered was just what I wanted. Unfortunately, one of the glasses was broken in transit. CookServeEnjoy customer service was great. Chloe responded swiftly and I w... Voir plus
L'entreprise a répondu
What a great experience, great online shop, items were very reasonably priced compared to others selling the same item. Used a 20% offer for a first order. Items dispatched very quickly. Would definit... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Cook Serve Enjoy is a hub of more than 20 innovative brands. That adds up to thousands of products, from stylish accessories, to kitchen essentials, to ‘why haven’t they thought of this before?’. Spoilt for choice? That’s the point. You’ll find everything you need to cook, serve and enjoy every moment of it right here. So whether you’re entertaining friends, or entertaining the idea of another diet… whether you’re a proud foodie or you’re just trying to keep your family healthy, happy and well fed… relax, we’ve got things covered.
Coordonnées de contact
The Hub, Nobel Way, B6 7EU, Birmingham, Royaume-Uni
- 0121 604 6000 Option 6
- customerservices@cookserveenjoy.com
- cookserveenjoy.com
4,5
Excellent
5 k avis
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
All good everything arrived on time
9 avril 2025
coating damage, no reaction from service center update to great customer-friendly solution
In July 2025 I ordered and received delivery of the MasterClass baking and roasting tray with PTFE, PFOA and BPA-free non-stick coating, 35 x 24 cm, grey, via Amazon.
After 5 months and 4-5 uses, the coating has come off at one corner. I have tried to contacted the customerservice center via e-mail but no feedback on this
update: thanks to strong support from Marcus as contact person in the service center I got great customer-friendly solution
19 janvier 2026
Avis spontané
Lots of interesting cooking and…
Lots of interesting cooking and household supplies, easy to order and arrive fairly quickly.
10 février 2025
ROST ROST!!!
Ich hab diese Teekanne gekauft. 3-4 mal genutzt, direkt Rost . Nicht zu empfehlen, bin sehr sehr enttäuscht. Das Produkt sah cool aus, aber leider nicht hochwertig.
24 octobre 2025
Avis spontané
Very disappointed
I have purchased my cookware from Amazon because of this I have no Lifetime Guarantee I won’t be buying any of their cook wear from them or any outlets again. Very disappointed
10 octobre 2025
Avis spontané
Bought a thermo spoon for jam making
Bought a thermo spoon for jam making , arrived ok BUT battery nearly extinct , Display so feint need magnifier to try and read ,
Absolute waste of money
Tried to reply to company response Strange that the mail address DOESNT WORK
16 août 2025
Avis spontané
Réponse : CookServeEnjoy
Hi,
Thank you for your review,
It is never our intention to disappoint our customers, so please know that we take your feedback very seriously. Please could you send an image of the item to customercareeu@lifetimebrands.com and we can replace this for you under our guarantee
Regards,
CSE Team
Bought 3 sets of knives last November
Bought 3 sets of knives last November, handles are pealing quite badly. Really disappointed as they’ve only ever been hand washed. Filled out an online complaint to the company but it won’t send, said there’s an error on the page.
9 août 2025
Avis spontané
Réponse : CookServeEnjoy
Hi,
Thank you for your review,
It is never our intention to disappoint our customers, so please know that we take your feedback very seriously. Please could you send an image of the faulty knives to customercareeu@lifetimebrands.com and we can replace these for you under our guarantee
Regards,
CSE Team
Impressive customer services!
Impressive customer services - kept up to date every step of the way.
Great prices and efficient delivery service
1 mai 2025
Réponse : CookServeEnjoy
Hello,
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us
Regards,
CSE Team
Great products.purchased in the sale .I…
Great products.purchased in the sale .I wish I had brought more from this company.packahed really well and came quickly every thing is good quality.Happy with my purchases
1 mai 2025
Réponse : CookServeEnjoy
Hello,
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us
Regards,
CSE Team
Very quick response to my order
Very quick response to my order. Arrived within 3 days!!
30 avril 2025
Réponse : CookServeEnjoy
Hello,
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us
Regards,
CSE Team
One of the express coffee mugs was…
One of the express coffee mugs was broken. I have been unable to reach you on the phone.
29 avril 2025
Réponse : CookServeEnjoy
Hello,
Thank you for your review,
It is never our intention to disappoint our customers, so please know that we take your feedback very seriously and will be looking into why you received your parcel this way. I can see that a member of our customer service team has been in contact with you regarding this
Regards,
CSE Team
Réponse : CookServeEnjoy
Hello,
We sincerely appreciate your business and your valuable feedback. Your satisfaction is what drives us
Regards,
CSE Team
Lovely coasters & pleased with the way…
Lovely coasters & pleased with the way they were packed & delivered.
28 avril 2025
Réponse : CookServeEnjoy
Hello,
We are very grateful for your lovely review. We are always trying to improve our services so our customers have a great experience with us so we are so pleased that you are happy!
Regards,
CSE Team
Réponse : CookServeEnjoy
Hello,
We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.
Regards,
CSE Team
i There were absolutely no problems at…
i There were absolutely no problems at all from ordering to delivery.
25 avril 2025
Réponse : CookServeEnjoy
Hello,
We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.
Regards,
CSE Team
The products are good but every time I…
The products are good but every time I have ordered, I have received some of the wrong items in my box which is a bit annoying. They always seem unaware of it and are a bit slow to put things right. But the items I do get have been good quality ones.
1 mai 2025
Avis spontané
Réponse : CookServeEnjoy
Hello,
We are grateful that you took the time to leave us a review. Your feedback helps us to improve service for everyone
Regards,
CSE Team
Great company to order from
Great company to order from. Everything delivered well packaged, and quickly.
17 avril 2025
Réponse : CookServeEnjoy
Hello,
Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to
Cook Serve Enjoy again soon.
Regards,
CSE Team
Great items purchased again from here
Great items purchased again from here. Very competitive pricing too.
16 avril 2025
Réponse : CookServeEnjoy
Hello,
Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to
Cook Serve Enjoy again soon.
Regards,
CSE Team
Réponse : CookServeEnjoy
Hello,
Thank you very much for taking the time to leave us a 5 star rating - it's much appreciated! We look forward to welcoming you back to
Cook Serve Enjoy again soon.
Regards,
CSE Team
Réponse : CookServeEnjoy
Hello,
We are so pleased to hear that you are happy with your order. We always aim to deliver a great experience and we are so glad that you received that when shopping with us.
Regards,
CSE Team
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