coolcontacts Avis 

Ordered contact lens and received exactly what I ordered will be using again
Recommend

First time using Coolcontacts for RGP lenses, excellent communication, impressive customer service and great price. Would recommend, and will be returning. Many thanks.

Excellent and fast service . By far the easiest company to buy gas permeable lenses from.

CoolContacts seemed to be the only service i could find online that did RGP lens in the UK. So i placed my order, order times are a couple weeks long, which is expected.

However, what prompted me to leave this review was the customer service that checked in during my purchase and after. I appriciate that. Thanks

Ordered some much needed and quite hard to find lenses - Abu was easy to contact over WhatsApp, he gave me great advice and even upgraded my order at no extra cost just so I could get the handling tints I wanted. Fantastic service, will definitely be using again.

I needed special custom-made contact lenses. The price quoted by the optometrist was expensive. Armed with the prescription, I was able to order the very same lenses substantially cheaper. The lenses arrived quickly and are perfect.

Lovely lenses turned up quick great price great customer service

I have been very happy with coolcontacts. The ordering process is pretty simple and any customer care emails have been answered very promptly. I have only given 4/5 because I feel the service would benefit from a customer notification when products are on their way. I have long lead time contacts so a reminder that they are in transit would be greatly appreciated. Thanks you.

Needed specific GP lenses and Coolcontacts were able to supply. Service was fine, delivery was in a reasonable timeframe - All good!

I was able to get some lenses which my high street optician can no longer get hold of and which are the only ones I know which work for me (quite a faffy prescription). Customer support before purchases was helpful and responsive, and they were able to arrange replacement of one lense which needed adjusting to get it right, just like my high street optician does.

All good, as expected

Great company. I had some questions before ordering and spoke to Abu who was able to help. Placed an order online, delivery was quick and the lens are perfect. Definitely will be using this company again.

They were very efficient and checked back when I made a mistake. The lenses seem to be fine. And yes, the price was good too.

Rigid GP Lenses have been great - so hard to find them at a sensible price. Very helpful and responsive web chat too

repeat customer, happy to recommend

Easy to deal with. Lenses were good brand quality and reasonably priced.

Great communication and secure delivery

I unreservedly recommend coolcontacts.co.uk; they were fast, flexible, and "human", and I'll definitely be using them again without a shadow of a doubt. You can have confidence in this company.

Lenses, hard gas permeable, same make as optician but at less than half the price. Excellent web site to deal with, delivery on time. Will be using again without hesitation for future requirements. Pity this site wasn't available 50 years ago!

Amazing and professional company great customer service and delivered with great care and on time I would recommend cool contacts to all of my friends and colleagues 👍