I decided to go for a bunk bed to save space in a small room. The delivery wasn't super quick, but tracking updates were accurate. Assembly was a bit tricky, jet once everything was together, the bed... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Last month i god a house style bed for my child. The customer support team answered my questions quickly and delivery took about the amount of time they had mentioned. The finish is smooth, edges are... Voir plus
My kids (ages 6 and 8) are really pleased with their new bunk bed from Cool Toddler Beds. It's sturdy and feels well made, and the assembly process was surprisingly straightforward. It also shipped qu... Voir plus
We absolutely love the bunk beds that we received. Finishing the assembly took just 2 hours, as it came with everything required (hardware & screwdrivers too). Inspite of our limited experience we e... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Cool Toddler Beds is renowned for delivering a good night's sleep to the US audience! Established in 2016, the collective, strong commitment to outstanding customer care and high product quality helped the company gain the credibility of being a trustworthy company. From Nov 2024, We move the new site: coolkidsbed.com.
Coordonnées de contact
116-118 HOW MING STREE, KWUN TONG, 999077, KOWLOON, Hong-Kong
- (852)61588111
- support@coolkidsbed.com
- cooltoddlerbeds.com
4,7
Excellent
27 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Les gens ont aussi consulté
I bought a triple bunk bed in this…
I bought a triple bunk bed in this store last year, the guard rail and slide are having issues this year, I contacted the support, and after asking me to supply some proof( some pictures), they sent out the replacement accessories without any hassles, impressed!
15 juin 2022
Avis spontané
Well I had high anxiety after reading…
Well I had high anxiety after reading disclaimers on Cool Toddler Beds and noticing that this is a dropshipping company based out of Asia. However I did receive my House Trundle bed very quickly. I was worried fed ex was going to lose the package as well. They have a terrible reputation online. I received my product, with instructions and the hardware. But if there was a problem I'm sure I would have felt differently. Ultimately I feel I got a quality bunkbed for the lowest price on the market.
One negative comment is that It states on their website that they share your personal information unencrypted. I got several scam text messages and phone calls a few days after I ordered the bunkbed. It's bad business practice not to protect customers personal information.
16 mai 2022
Avis spontané
Réponse de Cool Kids Bed
Hi, Thank you for your trust and honest review!
1. Personal Privacy is very important to everyone, we haven't shared any customers' information by now.
2. Our company is registered in Asia, for our manufacturer is in Asia, and reduce cost.
3. For Shipping, We supply "Signature Service" from June 2022.
Hope you and your family well! Any problem with the bed, please contact us: support@cooltoddlerbeds.com
I was sceptical at first if I should…
I was sceptical at first if I should order the bed . However, I have to say that the bed has a better quality than some “well-known” brands and looks really great. Construction was super easy and easy to cope with alone (as a woman) with a lot of skill. Delivery was faster than specified period, was very surprised.
5 janvier 2022
Avis spontané
I bought one bunk bed
I bought one bunk bed, 2 of 3 arrived, one is lost by FedEx, after contacting the support, they reship me the third package, Although a little later, but arrived before Chrismas, It's nice, and the bed is nice too, with instructions, we assembly it easy.
27 décembre 2021
Avis spontané
On my last review they said the issue…
On my last review they said the issue was resolved. It has not been resolved actually I was missing a lot of hardware. They commented I should say contacted me on Facebook messenger and asked me what the problem was and it still has not been resolved. So the trundle part of the bunkbed I bought which was about $900 is still unassembled because I don’t have the hardware to assemble it.
9 août 2021
Avis spontané
Réponse de Cool Kids Bed
Hey, sorry to trouble you, As we talked on Facebook messenger, please write a mail to us with the problem you have, and we will ship the hardware(just like re-ship the package to you before).
Your order date is Apr 7, 2021, and before Apr 6, 2022, please write the email, and we will reship the hardware for free, thank you.
I have not yet received the third box…bunk bec
I have not yet received the third box of the bed that I was told would be delivered approximately two weeks ago. I’ve had multiple emails back-and-forth but still have not received the third box. All the boxes look open I’m hoping they’re in good shape when they’re opened this was probably a mistake ordering something like this online
23 avril 2021
Réponse de Cool Kids Bed
Resolved, Sorry for the delay. FedEx is busy on that days.
Nice full bunk bed
Nice, and beautiful full bunk bed with more space to sleep, my daughters love it.
24 février 2021
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.