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Coopers Home Appliances Avis 1 255

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Washing machine. My son and I came to seek advice on buying a new machine. We were met with courtesy and helpful advice. The next day I rang to place an order. I received a follow-up phone call advisi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Coppers team has gone extra miles to help me with my order. They follow up with us through the whole order process until confirmation of arrival. This shows a personal touch to the services they p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Thank you for doing a great job of helping us choose a new oven. Your advice was crucial in helping us decide what to purchase. From the beginning of the purchase through to the installation you have... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Coopers service excellent as always. Very helpful in general and extremely accommodating when we had to delay our delivery. The delivery itself was difficult due to access problems but was handled che... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'électroménager
  2. Magasin d'électronique
  3. Magasin de matériel de cuisine
  4. Magasin de réfrigérateurs
  5. Magasin d'aspirateurs
  6. Magasin de lave-linges et sèche-linges

Écrit par l'entreprise

Coopers Home Appliances is an independent, family-run appliance retailer based in Bath, with roots dating back to 1947. For over 75 years, we’ve helped customers choose the right appliances for their homes — combining expert advice, competitive pricing and genuinely personal service. We supply a full range of kitchen and laundry appliances, working with leading brands across cooking, refrigeration, dishwashing and laundry. Whether you’re replacing a single appliance or planning a full kitchen, our experienced team takes the time to understand your needs and guide you to the best solution for your space and budget. Alongside our long-standing Bath city-centre showroom, we also operate a destination showroom just outside Bath, where customers can explore a wider range of appliances in a relaxed, hands-on environment. What sets us apart is our end-to-end service. From initial consultation through to delivery, installation and removal of old appliances, everything is handled by our own team wherever possible, allowing us to maintain high standards at every stage and ensuring customers know exactly who they’re dealing with. We’re proud of our reputation for honest advice, attention to detail and reliable after-sales support. Much of our business comes from repeat customers and personal recommendations, and we value every review as feedback that helps us continue improving our service. What you see on our website is just a sample of what we offer — we can source almost any appliance you need and are always happy to discuss options. If you’re looking for knowledgeable support, quality products and a retailer that genuinely cares about getting things right, we’d love to help.

Our service promise

Straightforward advice. Reliable support.

Straightforward advice. Reliable support.
From your first enquiry through to delivery and after-sales care, we’re committed to making things simple and stress-free. Our experienced team takes the time to understand your needs and will always offer honest advice, clear communication and dependable support.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service. Thank you.

Efficient and nothing was too much trouble. The fitter, Simon Bush, did a great job.

11 avril 2026
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Réponse : Coopers Home Appliances

Thank you very much. We’re really pleased everything went smoothly, and we’ll be sure to pass your comments on to Simon.

Noté 5 sur 5 étoiles

Very pleased

Efficient and very knowledgeable staff. Delivery and fitter arrived on the due date

9 avril 2026
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Réponse : Coopers Home Appliances

Thank you, we really appreciate it. Glad everything went to plan on the day.

Noté 5 sur 5 étoiles

Washing machine

Washing machine. My son and I came to seek advice on buying a new machine. We were met with courtesy and helpful advice. The next day I rang to place an order. I received a follow-up phone call advising me of the possible delivery date. The new machine arrived within a few days despite it being the run up to Easter. Our old machine was taken away all with the minimum of fuss. We will certainly recommend Coopers. Actually I have dealt with you on several occasions so was confident our needs would be met. Plus value wise excellent. Mrs Hazel Roch

28 mars 2026
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Réponse : Coopers Home Appliances

Thanks so much for your lovely review and for coming back to us again. We’re really pleased we could help you and your son choose the right machine, and that everything from ordering through to delivery and taking the old one away was nice and straightforward. Your continued support and recommendation really do mean a lot.

Noté 5 sur 5 étoiles

Coopers service excellent as always

Coopers service excellent as always. Very helpful in general and extremely accommodating when we had to delay our delivery. The delivery itself was difficult due to access problems but was handled cheerfully and efficiently. I would recommend Coopers for a good range of products at a competitive price and staff who are both knowledgeable and helpful.

4 avril 2026
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Réponse : Coopers Home Appliances

Thanks very much for your continued support and lovely review. We’re really pleased everything went smoothly on the day, and it’s fair to say the delivery team won’t be forgetting this one any time soon 😄

Noté 5 sur 5 étoiles

Excellent service

The Coppers team has gone extra miles to help me with my order. They follow up with us through the whole order process until confirmation of arrival. This shows a personal touch to the services they provide.

28 mars 2026
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Réponse : Coopers Home Appliances

Thanks very much for your kind words. We always try to keep things personal and make sure customers feel looked after from order through to delivery, so it’s lovely to hear that came across. We really appreciate your support.

Noté 5 sur 5 étoiles

Great service as ever!

We have been using them for nearly 30 years.

Never try to sell you something expensive. Only what you need.

28 mars 2026
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Réponse : Coopers Home Appliances

Thanks very much for your continued all these years. It really does mean a lot to us. We’ve always tried to offer honest advice and help people choose what they actually need, so your comments are especially appreciated. 🙏

Noté 5 sur 5 étoiles

Very helpful and reliable.

Very helpful when seeking advice.Good contact about delivery.Reliable and cheerful.

28 mars 2026
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Réponse : Coopers Home Appliances

Thanks very much. We’re pleased you found us helpful throughout and that everything went smoothly on the delivery side too.

Noté 5 sur 5 étoiles

Brand new oven

Thank you for doing a great job of helping us choose a new oven. Your advice was crucial in helping us decide what to purchase. From the beginning of the purchase through to the installation you have been so helpful.

12 mars 2026
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Réponse : Coopers Home Appliances

Thanks for your lovely review.

We’re really pleased we could help you choose the right oven and that everything went smoothly from advice through to installation.

We appreciate your support.

Noté 5 sur 5 étoiles

Outstanding Customer Service

I had an excellent experience with Coopers Home Appliances from start to finish. The customer service was genuinely outstanding. I visited both of their Bath shops several times while trying to decide which cooker to buy, and on every visit, the team was incredibly patient, welcoming, and attentive.

They took the time to answer all of my questions—no matter how many I had—and never made me feel rushed or pressured. Instead, they really listened to what I was looking for and offered helpful, honest advice to guide me toward the right choice.

What stood out most was how much time and care they dedicated to making sure I felt confident in my decision.

I’m absolutely delighted with my purchase and very grateful for the support I received throughout the whole process. I wouldn’t hesitate to recommend Coopers Home Appliances to anyone looking for quality products and truly exceptional customer service.

21 mars 2026
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Réponse : Coopers Home Appliances

Thank you so much for taking the time to leave such a thoughtful review. It really does mean a lot to us.

Choosing the right cooker is a big decision, so we are very pleased you felt well looked after during the process. We always want people to feel comfortable coming back, asking questions and taking the time they need, so it is lovely to know that came across.

We are delighted you are so pleased with your purchase and truly appreciate your recommendation. 😊

Noté 5 sur 5 étoiles

rapid and accurate processing of…


rapid and accurate processing of purchase. Delivery quick, cheerful and efficient. Top marks all round.

21 mars 2026
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Réponse : Coopers Home Appliances

Thank you for the great review.

We are really pleased everything was handled quickly and accurately, and that the delivery team made a good impression as well and we look forward to helping you again in the future.

Noté 5 sur 5 étoiles

Appliance purchase

Heilpfui and knowledgeable staff
A friendly group of people

7 mars 2026
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Réponse : Coopers Home Appliances

Thank you for the nice words and we're very pleased everthing went to plan.

Noté 3 sur 5 étoiles

Surprised?

I wanted to buy a new dishwasher, so I rang them two weeks ago and left a message with my details. No one has called me back.

28 février 2026
Avis spontané
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Réponse : Coopers Home Appliances

Thank you for your feedback. I am equally as suprised to hear this was your experience, it's certainly not the level of service we aim to provide, and I am disappointed to read that your enquiry was not followed up.

If you are still looking for a dishwasher, please do get back in touch and we would be very happy to help.

My direct email is gary@coopershomeappliances.com

Noté 5 sur 5 étoiles

Turned up on time

Turned up on time, removed the old appliance quickly & efficiently.

7 mars 2026
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Réponse : Coopers Home Appliances

Thank you for the review.

We are pleased everything was handled promptly and efficiently.

Noté 4 sur 5 étoiles

Good information in store and quick…

Good information in store and quick supply.
Just a little break down in communication on delivery day but all sorted with ease when I called. 👍

7 mars 2026
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Réponse : Coopers Home Appliances

I'm pleased you found the advice in store helpful and that supply was nice and quick. I am sorry there was a slight communication issue on the delivery day, but I am glad it was sorted easily when you called.

Darrin

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