Corecentrix Business Solutions Avis 

When I first got introduced to the guys at Corecentrix Business Solutions, I had the impression that they're another marketing agency who don't really know how to go about their job but get money from clients without delivering any reasonable services. My friend told me to trust Chris who became my point of contact and project manager. Later I got to know Dustin, and the other guys on the team whom I later find to have a lot of quality and experience and know the best practices. Although we recently paused on Google Ads consulting, I learnt how generous Chris was and how he understood what we were trying to do, some of the challenges we faced and he was very transparent with their knowledge of the job.

I’ve had a great experience working with Corecentrix Business Solutions. Terry was the first person I spoke with and made a very professional impression. While the initial start-up took longer than expected because of some staffing changes and an emergency, Chris Marshall quickly stepped in when I followed up.

Chris explained what had happened, took responsibility for moving things forward, and assured me that he would be my point of contact. Since then, he has communicated consistently, responded thoughtfully, and even replied to messages outside normal business hours. I’ve also appreciated the empathy and professionalism he has shown throughout the process.

Terry and Chris have both played an important role in building my trust in Corecentrix. That trust is a major reason I chose to work with them, and I’m looking forward to continuing our partnership as they help build and market my business. I highly recommend Chris and the Corecentrix team.

I cannot say enough good things about Corecentrix Business Solutions and the team behind it. Chris, Terry, and Sam have gone above and beyond in taking care of me and my business, Lifegrip Solutions.

I originally started working with Corecentrix to improve my online presence, and they have continued to impress me with their knowledge of digital marketing, search engine optimization (SEO), local SEO, Google Business Profile optimization, website SEO, keyword research, backlinks, business citations, content optimization, lead generation, and overall online visibility.

As a small business owner, getting found on Google and staying competitive in local search is extremely important. Their team has taken the time to understand my business, my customers, the areas I serve, and what we are trying to accomplish. They are constantly working on improving our Google presence, search rankings, website performance, local visibility, and the way potential customers find Lifegrip Solutions online.

Chris, Terry, and Sam have all been extremely responsive, knowledgeable, professional, and easy to communicate with. What really stands out is that I never feel like just another account. They answer my questions, explain what they are working on, review the data with me, and genuinely seem invested in helping my business grow.

Their understanding of SEO strategy, Google Business Profile management, local search optimization, keyword targeting, website optimization, citations, backlinks, digital marketing, and even the newer world of AI search optimization has been incredibly valuable to my business.

Finding a digital marketing and SEO company that actually communicates with you and cares about the results is not always easy. With Corecentrix, I feel like I have a team working alongside me instead of simply a company I am paying every month.

I could not recommend Corecentrix Business Solutions more highly to any small business owner looking for SEO services, local SEO, Google Business Profile optimization, website marketing, lead generation, better Google rankings, or an overall stronger digital presence.

Five stars all the way. Thank you Chris, Terry, Sam, and the entire Corecentrix team for everything you have done and continue to do for Lifegrip Solutions. You guys have been outstanding!

Working with Nathan feels like working with a friend who happens to be an expert in business growth. He guides me through every strategy, pricing is totally fair, and he never tries to push things I don't need. They help bring my community workshop to life and I'm so thankful for this team!

Nancy Parker and Sarah Evans did an amazing job. They’re very attentive and address any of your concerns thoroughly. We’ve been working with their digital marketing services for over 2 years. Utilizing their team is a big help when businesses owners have to focus more on customer satisfaction and daily operations and staff management. We highly recommend them.

What stood out about this business- Corecentrix Business Solutions is how attentive they are to our needs, open to feedback, and kept collaboration open which led to smooth project execution and timely completion of a seamless website design. Working closely with Nancy, the web designer on the project was especially valuable. She is always attentive to detail, open to feedback, and important in refining the design scope to make sure we got a tailored but seamless website aligned with both functionality and brand goals.

Overall, we were satisfied with the engagement and the final outcome delivered by the team. We would recommend Corecentrix to others.

Great experience using Corecentrix, especially from Sarah who is my advisor. She goes above and beyond. I’m very happy with the service and what they have down for my business in 5 months. We have doubled the work coming in. Highly recommend using Corecentrix.

Sarah has made my experience with corecentrix more than just another business transaction, over the past year or more sarah has become like a friend, a family member, a trusted part of the company she has helped me build and I trust her opinion and I love her ideas as far as where we go with the business and when. Her pricing is fair and her ethics are spot on. I always.refer anybody I know to corecentix and to sarah in particular. Thank you miss sarah. God bless!!

Corecentrix have a specialized conversion tracking team that focuses on our specific business needs rather than just a random standard setup. I think the most significant results was an immediate and noticeable improvement in our lead quality, where we started seeing more qualified prospects entering our pipeline within the first month of working together. Their search and social ads service was great and brilliant.

Corecentrix took their time and delivered a super custom website from scratch from our priorities. The team is responsive, available, and creates beautiful websites.

First of all, I was NEVER lied to and promised the world!!
My representative, Sarah, is thorough, precise, and communicates with me all the time. She gives me precise information about what to do and where to spend my precious funds. I am a contractor, not an advertising executive. I feel my business and my funds are safe with Sarah and her team. Thank you to everyone at Corecentrix and especially to Sarah & her team! I love you all!
Steve with LA DRYWALL & PAINTING

The New York based office of CBS is gr8. I've used them and they are conscientious and competent. Simon of the Florida (sic) SEO office however is incompetent, possibly malfeasant. He identifies himself as a senior SEO specialist. He has a limited portfolio of retail, mechanical/industrial based activity. We are a small English-speaking human service oriented medical office. He didn't fail to provide what he promised - wisely he avoided written confirmation of his proffers -over two months of near non-performance, he generated invoices that didn't specify any real services. He promoted our business to a Spanish speaking community but ignored our target USA/Texas geographic outreach. We actually lost prospective patient contact through his incompetent meddling. The list is longer. Unless you operate a faltering hardware operation, avoid this tinker. A small operation, we lost big in time and money

I normally don't leave reviews this long, but after everything my company has been through, I feel a responsibility to share exactly what happened so other business owners can make an informed decision before trusting CoreCentrix with their business.
My company, SparkSure Cleaning, hired CoreCentrix to help with our Google Business Profile and digital marketing. We entered this relationship in good faith. We paid them, gave them access to our business accounts, responded to every request, and gave them an entire month to deliver what they promised.

Instead of helping our business grow, our company suffered account disruptions, advertising issues, countless hours of stress, lost productivity, and more than $1,500 in financial losses. What should have been a marketing partnership turned into one of the most frustrating business experiences we've ever had.
The biggest issue involved our Meta advertising account.

From the very beginning, I clearly instructed CoreCentrix that our objective was Messages and Phone Calls.

Instead, they created Lead Form campaigns.

When I informed them that the Lead Forms were not producing the results we wanted, I specifically instructed them to change the campaigns to Messages and Calls.

At no point did anyone explain that this would require creating entirely new campaigns. I reasonably believed they would simply modify the existing campaigns.

Later, after everything went wrong, CoreCentrix sent us an audit report.

After carefully reviewing their own report, I found something that immediately raised serious concerns.

According to CoreCentrix, the campaigns created by their representative Sam Connor consisted only of the Lead Form campaigns and a Call campaign.

However, the Messaging campaigns, which accounted for the overwhelming majority of the advertising spend, were attributed to another Meta user named Flavio Mario, whom CoreCentrix claims was not affiliated with their company.

My question remains unanswered:

If CoreCentrix did not create the Message campaigns that I specifically instructed them to create, then where are the Message campaigns they were supposed to create?

Nobody has answered that question.

Instead, I was simply told that Flavio Mario wasn't affiliated with their company.

That explanation does not explain:

How Flavio Mario gained access during the exact period CoreCentrix was managing our advertising.
Why the campaigns we requested cannot be identified.
Why these events happened while our advertising account was under their management.

Those are basic questions that any business owner deserves answers to.

The Google Business Profile side of the engagement was just as disappointing.

Before hiring CoreCentrix, our Google Business Profile was operating without the major issues we later experienced.
During our engagement, our business experienced disruptions, suspension issues, loss of customer reviews after reinstatement, interruptions to our business growth, and financial harm.

When we asked for answers, we received lengthy reports that, in my opinion, did not truthfully address the issues we raised. Many sections referenced supporting evidence but contained placeholder pages instead of the documentation they referred to. Instead of receiving clear answers supported by complete evidence, we felt like we were being given documents that avoided addressing the questions that mattered most.

After everything happened, we requested a refund.

That request was made on Monday.

Instead of processing our refund, we spent days reviewing reports and responding to explanations that did not resolve our concerns.

Throughout the entire process, we cooperated.

We restored access to our accounts when requested.

We provided documents.

We reviewed every report they sent.

We answered every request they made.

We gave CoreCentrix every opportunity to investigate what happened and make things right.

We gave them a full month to deliver what they promised.

In my opinion, they failed to do so.
What concerns me the most is not just what happened to our accounts, but how everything was handled afterward.

Rather than taking responsibility where appropriate, I felt that responsibility was repeatedly shifted elsewhere while many important questions remained unanswered.

That experience caused me to completely lose confidence in this company.

Based on my experience, I found CoreCentrix to be an untrustworthy company. I no longer believe they were transparent with us, and I felt that many of the explanations we received did not tell the truth about what actually happened from our perspective.

They are liars scammers and even tho their contract says when they cause a liability they should pay they didnt, DO NOT USE!

I very much appreciate the work these people have done to help my couples' workshop, which saves marriages.

These guys are complete scammers. They are lying about everything I ask them. They don't know that I am extremely well versed in SEO and I'm asking them questions about their business. They just talk over you and ramble and have no idea what their talking about. They are just trying to scam you. They spam call from private or fake phone numbers to deceive you. There is no accountability here. Just another garbage bin of scammers trying to take advantage of honest business owners. Stay away from these crooks.

Edit: You literally called my business over and over with spam calls that hang up when I answer to see if its a working line and then you called me again and tried to sell me your "SEO" services but you have no idea how SEO works. I was asking basic questions about your business and you couldn't even answer them truthfully. You were lying straight to my face. You guys have the same reviews same experiences from others on your Facebook page. Scammers 100%

Admitted to being liars and scammers be aware i have proof on txt they lie not affiliated with google

Dealt with this company for my Business Google profile as well as my Facebook business page deal with them for less than a year Nancy Parker was my Account Manager and did a very horrible job. My Google account got suspended then after that my Facebook business profile was hacked and they took me off and I had no access to it. I avoid this company like a plague.

The Concentrix team has been great. They've listen to my concerns and desires for my website and business and they've gone out of their way to address both. I highly recommend them.

Corecrntrix has been wonderful to work with, my roofing company has made large strides with our foot print on Google, and our website has been totally rebuilt. The team that I work with keeps me informed on all processes, and are very prompt when I have questions. It is good to work with professionals that know their business.

I was working with Nancy to set up everything for my new business. She is amazing and was able to assist with everything. Her knowledge and creativity made the entire process easy for me.