Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I contacted Cornerstone and asked if someone could come to my house and give me a quotation to clear moss and weeds around my house. I received a mail on 23rd April telling me that they would be in to... Voir plus

Noté 1 sur 5 étoiles

Be very careful looking at and adding products to your basket online. I had a previous subscription that was cancelled years ago but recently as soon as I put items in my basket the site automatically... Voir plus

Noté 1 sur 5 étoiles

Handle is unusable in anything approaching soapy or soft water. Only handle i've ever seen that doesn't have a grip. Style over substance. Blades are good, other products average and expensive. Sha... Voir plus

Noté 1 sur 5 étoiles

Product still not arrived even though Cornerstone sent email saying handed over to Royal mail 6 days ago and should be sent by 48 hr delivery. Tried contacting Cornerstone regarding this but contact u... Voir plus

À propos de l'entreprise

  1. Véhicules & transport

Informations provenant de diverses sources externes

The Cornerstone of a great day.


Coordonnées de contact

1,8

Bas

TrustScore 2 sur 5

683 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 1 sur 5 étoiles

Absolutely shocking customer services

Absolutely shocking customer service! Had been a customer for a while, then my box turned up...with no blades. I messaged to say my blades were missing, only to be told I was a liar by Matt from customer services, he had checked my account and accepted I was telling the truth. And then said unfortunately the warehouse staff do get it wrong!!! Your a razor blade company, how do you miss the razor blades!

24 décembre 2018
Avis spontané
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Réponse de Cornerstone

Hi Damien,

Thanks for your review and we are sorry to hear about the experience you’ve had here.

We would never want any member of Cornerstone to think we have accused them of lying - we’re so sorry you felt that way after speaking with the care team.

We’ve had a look into this and can see that Marcus advised you that this mistake was down to human error in the warehouse - while the vast majority of our orders are packed perfectly, it’s unfortunately true that mistakes can sometimes be made.

In the rare cases where this happens, we are always happy to arrange either a replacement of the missing product, or a refund, which I can see was provided for you in this case - I hope that means your query has been resolved but if there’s anything more that the team can do to help you, please don’t hesitate to get back in touch.

Thanks again for taking the time to leave us feedback.

Best wishes,

Noté 5 sur 5 étoiles

I have spent a good bit of money over…

I have spent a good bit of money over the years on shavers and blades,electric,battery and razors and none of them really being satisfying,however the cornerstone product is the smoothest shave i have had and would recommend giving it a try.

21 décembre 2018
Avis spontané
Noté 5 sur 5 étoiles

I suffer from very sensitive skin.

I suffer from very sensitive skin and shaving is not enjoyable or pain free. Not anymore this razor, the blades and the sensitive shave products I choose are brilliant.

Over the years I've tried everything, oils, creams, foams and gels. Every type of blade from most of the usual brands.

I was sceptical when I ordered from cornerstone, as I've heard it all before.

If your looking for a great shave and like me sensitive skin is a problem. Order this now you will not be disappointed. They've got me as a happy customer and I've no intention of going anywhere else.

20 décembre 2018
Avis spontané
Noté 5 sur 5 étoiles

New order

Hi

Yes order arrived and boxed up nicely
Thanks for asking!
However I already have a razor and the new blades are no longer compatible its a shame as it’s Engraved unlike the new one you sent me ,New one seems to be a print ?

So from now on it’s the new blades and razor which I found 100% after using for the first time 👍🏽

Many thanks
Frank

20 décembre 2018
Avis spontané
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Réponse de Cornerstone

Hi Frank,

Thanks so much for the kind review. I'm so happy to hear that you are enjoying the new blades and razor.

We developed our razor based on feedback and suggestions directly from our members. They asked us for a trimmer blade, to help reach those difficult areas, better blade spacing to reduce clogging, and a more contoured handle - and what could we do but oblige? So the new blades do not fit the original handle and vice versa.

I am sorry to hear that your new handle hasn't been engraved. We do use a laser engraver to add your chosen initials so they are 'etched' in. Please do drop an email to our customer care team regarding this and we will happily look into this for you. The email is help@cornerstone.co.uk

Have a Merry Christmas!

Noté 3 sur 5 étoiles

Looks Nice But There Is Better

I recently ordered a few different subscription based shaving servuices to try them. Of them all, their website was flawless, better than the competition by a country mile. Selecting and adding products is simple and intuitive and all the products are nicely explained. To top it off, when they arrived these were the best packaged.
Unfortunately, the razor didn't live up to my hopes. I don't have a thick or strong beard, but in simple terms, this razor didn't shave as close as I expected. Not only does it shave less close to the skin than a rival subscription service, but it was worse than the mass market razors I chose to leave behind.

17 décembre 2018
Avis spontané
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Réponse de Cornerstone

Hi Christopher,

Thanks so much for leaving us feedback and I'm really happy to hear that you enjoyed the website and package.

I am sorry to hear that you found that our razor didn't live up to expectations. We always want our members to have a smooth, comfortable shave - I am sorry that this wasn't the case for you.

I wonder if you received a rogue batch of blades. Please do drop our care team an email help@cornerstone.co.uk and we would be happy to look into this and get it sorted for you. Do let them know that you were sent over from Trust Pilot.

My apologies for the disappointment.

Noté 5 sur 5 étoiles

A great idea for xmas,

I bought this pack for my husbands Christmas on behalf of my daughter and had dad engraved on the handle. Therefore I cant give a full review until after the 25th,although I can say the pack was delivered in good time and the unopened box looks fab. I'll update review in due course

11 décembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Excellent product

Excellent product, very impressed with the quality and the shave, would definitely recommend

3 décembre 2018
Avis spontané
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Réponse de Cornerstone

That's great Beverley! We're chuffed to hear you're so pleased.

Noté 5 sur 5 étoiles

Excellent service.

Up to this point the Cornerstone service has been excellent. I've bought this as a gift for my husband so not able to give feedback on the razor or shaving products. But i will in due course.

29 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Great shave

First shave this morning. Previously shaved with Gillette Fusion ProGlide Power. This was much better. Thanks Cornerstone.

27 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Great shave, so far so good

I’ve only had the introductory box but so far I’ve been very impressed. The box arrived in good time and I have to say it is the best shave I’ve had. I would definitely recommend giving it a go.

27 novembre 2018
Avis spontané
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Réponse de Cornerstone

That's so great to hear, Richard! Thanks so much for the kind words :-)

Noté 4 sur 5 étoiles

The 1st shave was the best I have had…

The 1st shave was the best I have had for sometime, but I miss my old fashioned way of using a brush to apply soap. I don't feel the same about the hand applied version.

20 novembre 2018
Avis spontané
Logo de Cornerstone

Réponse de Cornerstone

Wow, that's great to hear Martin! We're glad we've made such a difference. I'm afraid we don't have plans to release a shaving soap or brush, though that could always change in the future. In fact, we designed our face scrub specifically to be used before shaving to help exfoliate. Hopefully it might just take a little adjusting is all :-)

Noté 5 sur 5 étoiles

Looks fantastic but it’s a present for…

Looks fantastic but it’s a present for my grandson at Christmas, I know he will be over the moon about it x

20 novembre 2018
Avis spontané
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Réponse de Cornerstone

What a lovely Christmas present! I hope your grandson enjoy the shave :-)

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