Amazing customer service, AMAZING! After missing a unit out of an order I out together, the sales team managed to get it included in the same delivery, if you deal with a lot of orders you'll kno... Voir plus
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This is my second review of Cosmo; the first was in 2022. This time ordered completely online 20 JCC downlights late on a Sunday. Goods arrived around midday Tuesday. Can't get better than this... Voir plus
Amazing customer service. I ordered the wrong colour sockets and they sorted it out before they were sent out and sent me other colours they did. Professional, honest and trustworthy. Thank you so muc... Voir plus
Cosmos Electrical Services Ltd, Excellent from quote, customer contact, prompt arrival on date specified, extensive works carried, no mess, professional from start to finish. I had power supplied to m... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
CosmoElectrical is an online electrical wholesaler that specialises in premium LED lighting, accessories, smart products, building tools, electric vehicle chargers and more recently, diversified into Hallyu consumer goods such as skin care and K-Pop albums and merchandise from South Korea. We buy in bulk from high quality international manufacturers and pass on all these purchasing savings to you the customer! So whether you are a highly qualified electrician or an end-user, you'll be sure to find exactly what you need at our shop.
Coordonnées de contact
London, Royaume-Uni
- customerservice@cosmoelectrical.com
- cosmoelectrical.com
4,8
Excellent
269 avis
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Got a very quick response and delivery
Got a very quick response and delivery. There was an issue in that I wasn't advised the goods had been dispatched, nor who the carrier was. This was traced to an IT issue over the New Year Holiday. Great response from the company when I spoke with them. Would definitely use them again - superb.
29 décembre 2024
Good clear communication and speedy…
Good clear communication and speedy friendly delivery, a great price was a bonus.
30 décembre 2024
Order received quickly despite being…
Order received quickly despite being ordered between Christmas and New Year.
28 décembre 2024
Great service and item delivered quickly
I ordered from the Hallyu section of their store and the service was amazing! Everything was packaged with care and they even added some freebies. Thank you so much, would 100% order again.
28 décembre 2024
Order was well packaged
Order was well packaged. Arrived before estimated delivery date and the sales department especially Peter went above and beyond to get my order correct. Well done and thank you for your great service!
26 novembre 2024
Excellent customer service and very…
Excellent customer service and very good product.
26 novembre 2024
Quick delivery
Delivery was much quicker than expected, although FedEx changed the date and time a couple of times. However, they did keep us informed.
25 novembre 2024
Always deliver on time
Always deliver on time, great prices & communication.
18 novembre 2024
Avis spontané
Great price
Great price
Great after sales service
Thank you
Will deffo use again soon
31 octobre 2024
Good experience very happy. …
I'm very happy and very good service from cosmoelectric service very good and delivery on time very happy to use again thanks.
1 novembre 2024
Great service, great prices!
At Positive Contractors Ltd, we’ve been sourcing all of our lighting solutions from Cosmo for the past 7 years, and we couldn’t be more satisfied with the service. Peter’s expertise in the lighting industry is unparalleled. He consistently goes above and beyond to find exactly what we need and ensures it’s delivered the very next day—often at incredibly competitive prices.
In fact, it’s usually more cost-effective than buying directly from our wholesalers. Plus, any issues we’ve encountered have always been swiftly and efficiently resolved, making our experience hassle-free.
A big thank you to Peter and Sam for their outstanding support and exceptional service. We look forward to many more years of working together!
6 novembre 2024
Avis spontané
Great price and service
Price was way better than anyone else's, communication was excellent and the product packing and condition was perfect. Will deffo use again and have passed details to my sparky as he was impressed too.
1 octobre 2024
5stars.. Great
Have ordered a few things from Cosmo, delivery, price and communication is first class, will always order here first for kpop merch.
30 septembre 2024
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